2/5 se a. 1 year ago on Google
(Translated
by
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I
think
that
the
teachers
and
nurses
are
kind
and
will
examine
the
baby
properly.
I
went
to
the
doctor
with
the
intention
of
being
taken
care
of
when
I
returned
home,
but
an
abnormality
was
found
in
the
baby
in
my
stomach
with
an
ultrasound,
and
I
was
referred
to
a
large
hospital.
I'm
sorry.
The
baby
was
safely
delivered
and
the
baby
was
discharged
from
the
hospital.
However,
the
woman
at
the
reception
was
the
worst.
I
don't
think
I
can
work
anyway.
Although
it
is
a
good
hospital,
the
goodness
is
halved
because
of
the
reception,
so
I
think
you
should
give
more
guidance.
I
was
introduced
to
a
large
hospital,
and
was
supposed
to
be
contacted
when
I
would
be
able
to
see
a
doctor
at
a
large
hospital,
but
I
didn't
get
a
call.
I
was
about
to
put
it
away,
so
when
I
contacted
the
receptionist
around
18:00,
the
woman
at
the
reception
said,
``I'm
sorry,
I
had
already
decided
the
date
and
time
to
go
to
a
large
hospital,
so
I
was
thinking
of
contacting
you,
but
I'm
so
busy
at
work,
I'm
thinking
of
contacting
you
now.
I
was
told
3
days
later
that
I
would
be
seen
at
a
large
hospital,
but
the
clinic
would
be
on
a
long
holiday
after
the
morning
examination
on
the
next
day.
Please
come
and
get
it,"
he
said
at
the
time.
I
had
a
plan
for
the
next
morning,
but
the
clinic
was
only
open
the
next
morning,
so
I
only
had
time
to
pick
it
up
for
3
hours
the
next
day.
"Then
isn't
it
too
late
to
contact
you?
I'm
contacting
you
now,
but
when
did
you
think
you
were
going
to
contact
me?
I
can
only
pick
it
up
tomorrow
morning.
Besides,
I
have
plans
for
tomorrow.
But,"
he
repeated
excuses
over
and
over
again,
saying,
"Sorry,
sorry,
I
was
busy
with
work,
but
I
was
thinking
of
contacting
you
just
now."
I
canceled
the
appointment
for
the
next
day
and
went
to
pick
up
the
letter
of
introduction
the
next
day,
but
there
was
also
a
problem
there
and
I
was
irritated.
Anyway,
I
was
late
for
work,
and
of
course,
I
put
a
reservation
sheet
with
the
date
and
time
of
the
consultation
at
a
large
hospital
in
an
envelope
to
put
the
referral
letter
in
and
sealed
it
and
handed
it
to
me,
and
there
was
no
paper
that
showed
the
date
and
time.
did.
I
asked,
"Isn't
the
reservation
form
usually
handed
to
me
instead
of
being
put
in
the
envelope
of
the
letter
of
introduction?"
I
was
told
that
it
was
already
taking
a
long
time,
but
it
seemed
that
it
would
take
time
to
take
it
out
of
the
sealed
envelope
and
write
the
address
by
hand,
so
I
said,
``If
it's
something
like
that,
it's
fine.''
I
returned
to
the
parking
lot,
but
I
thought
I
couldn't
trust
the
receptionist,
and
I
was
worried
that
I
didn't
have
a
reservation
form,
so
I
returned
to
the
clinic
and
said,
``Please
give
me
a
reservation
form.''
It
took
us
a
while
to
start
all
over
again.
Looking
at
the
reservation
form
that
was
taken
out,
it
was
clearly
not
something
to
put
in
an
envelope
with
the
referral
letter
and
seal
it,
but
if
you
went
to
a
large
hospital,
where
would
you
go
to
the
reception
and
what
flow
would
you
say?
It
was
written
that
it
would
be
put
out
together.
In
fact,
when
I
went
to
that
big
hospital,
the
first
thing
I
was
told
was,
"Please
show
me
the
reservation
list."
If
I
hadn't
taken
out
the
reservation
form
from
the
envelope,
I
think
it
would
have
taken
a
lot
of
time
and
trouble.
"This
is
clearly
something
you
give
to
the
patient,
isn't
it?
Isn't
this
also
written
on
the
reservation
form?"
I
don't
really
understand,"
was
another
excuse.
I
thought
I
was
too
incapable
of
working.
On
top
of
that,
his
voice
was
very
soft
and
there
were
many
things
that
were
hard
to
hear.
The
lady
at
the
reception
should
learn
her
job
more
properly.
(Original)
先生、看護師さんは優しくきちんと赤ちゃんの診察もしてくれると思います。里帰りでお世話になるつもりで受診したのですが、エコーでお腹の赤ちゃんに異常が見つかり大きい病院に紹介され出産でお世話になることはできず残念でしたがすぐに異常を見つけてくださってありがとうございました。無事に出産して赤ちゃんも元気に退院しました。
ですが、受付の女性が最悪すぎました。とにかく仕事ができないと思います。いい病院なのに受付のせいで良さが半減するのでもっと指導した方がいいと思います。大きい病院へ紹介してもらい、いつ大きい病院へ受診になるか連絡をもらうことになっていたのですが、なかなか連絡が来ず次の日は午前診療のみでその後はクリニックが長期休みに入ってしまうところまできたので、18時ごろ連絡すると受付の女性が「すみません、大きい病院への日時はもう決まってて連絡しようと思ってたんですけど、仕事がバタバタしてて、、今連絡しようと思ってて、、」と言われ3日後が大きい病院への受診日と分かりましたがクリニックは次の日の午前の診察が終わると長期休みに入ってしまってしまうのに「クリニックまで紹介状を取りに来てください。」とその時に言われました。次の日の午前は予定が入っていたのですが、次の日の午前しかクリニックは空いていないため次の日の3時間しか取りに行ける時間がありませんでした。「それなら連絡するの遅すぎませんか？私から今連絡してますけど逆にいつ私に連絡しようと思ってたんですか？明日の午前しか取りに行けないのに。しかも明日予定入ってるのですが。」というと「そうですねすみません、仕事が忙しくて、、今連絡しようと思ってたんですけど、、」と言い訳を何度も繰り返してきました。次の日の予定をキャンセルし紹介状を次の日取りに行ったのですがそこでもまた不備がありイライラさせられました。とにかく仕事が遅いのはもちろん、大きい病院の診察日の日時場所がかいてある予約表を紹介状を入れる封筒の中に入れ封をして渡してきて、日時等がわかる紙が全くない状態でした。「予約表は普通紹介状の封筒に入れずわたしに渡すものではないんですか？」と聞くと「いや一緒に入れるって教えてもらったんでそういうものみたいなんです〜心配なら取りましょうか？」と言われました、ただでさえ時間がかかってたのにまた封をした封筒から出して手書きで宛名を書いたりするのに時間がかかりそうだったので「そういうものということならいいです」と言って駐車場へ戻りましたが、あの受付の方を信用できないというのとやはり予約表が無いと心配だと思いクリニックに戻り「予約表やっぱり出してください」というと「わかりました」と言われまた一からやり直しで時間がかかりました。取り出された予約表を見るとあきらかに紹介状と一緒に封筒にいれて封をするものではなく、大きい病院へ行ったらどこの場所でどう言う流れで受付をするかやこの予約表を保険証と一緒に出す、というようなことがかかれておりました。実際その大きい病院へ行った際、最初に「予約表を見せてください」と言われました。もし予約表を封筒から取り出してなければそこで時間がかかりめんどくさいことになっていたと思います。
「これ明らかに患者にわたすものですよ？この予約表にもこうかいてるじゃないですか」と言うと「そうなんですね、一緒にいれるって教えてもらってたんですけど、、。あと私入ったばかりでよくわからなくて、、」とまた言い訳をされました。仕事ができなさすぎると思いました。
その上声も小さくて聞き取りずらいことが多々あり普段なら気にならないかもしれませんが本当にイライラさせられました。受付の女性はもっときちんと仕事を学んでください。
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