Interior View of GLS

GLS

Courier service • Transportation service • Shipping service • Logistics service • Shipping and mailing service • Trucking company • Shipping company • Freight forwarding service

Courier and logistics service in Spain offering parcel delivery with tracking and shipping options. Service quality varies significantly, with reliability issues and communication problems reported.

4.30 (8K reviews)
#1 Most Reviewed in Santa Perpètua de Mogoda

Address

CIM Valles, Carrer H, 32, 08130 Santa Perpètua de Mogoda, Barcelona, Spain

Working Hours

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Why you should visit GLS

Use only when other courier options unavailable. Suitable for non-critical, non-urgent shipments. Skip for valuable or time-sensitive packages requiring reliable communication.

  1. Flexible delivery options and routing choices for shipments
  2. Real-time tracking available for parcels in transit
  3. Friendly delivery staff when service functions properly
  4. Variety of sending options and competitive rates
  5. On-time delivery when operations proceed normally

Things you should know before visiting

Phone customer service extremely difficult to reach - expect 30+ minute wait times. Email and online complaint channels often unresponsive. Parcels frequently stuck in warehouses or distribution centers. International routing can cause significant delays and damage.

Pros & Cons

  • ✓ Real-time tracking system
  • ✓ Flexible delivery options
  • ✓ Friendly staff when available
  • ✓ Multiple contact channels offered
  • ✓ Can arrange specific delivery times
  • ✗ Nearly impossible phone support
  • ✗ Unresponsive online complaint channels
  • ✗ Frequent package losses or damage
  • ✗ Long, unexplained delays in transit
  • ✗ Poor international routing efficiency
  • ✗ Lack of communication with customers

Highlighted Reviews

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It is not only a transport company, because they do all their best to deliver to you your shipment.

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On time delivery and goods arrived in perfect conditions.

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They don't answer the phone, no way to contact about lost packages, shameful service.

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