1/5 Friendly C. 5 months ago on Google β’ 264 reviews
I
booked
my
room
2
months
before
my
travel.
On
the
day
of
arrival
(!!)
-
I
was
actually
sitting
in
the
plane
waiting
for
takeoff
-
they
texted
me
that
I
am
not
allowed
to
stay
in
the
place
I
booked,
but
that
they
transfered
me
to
some
secondary
accomodation
one
subway
station
away.
No
apologies,
no
explanations.
This
was
my
first
trip
to
Seoul,
being
unfamiliar
with
the
city
and
the
language
I
had
spent
considerable
time
mapping
out
my
transfer
from
the
airport
to
the
hotel.
And
literally
5
hours
before
arrival
they
messed
everything
up.
As
you
can
see,
the
building
I
was
assigned
to
is
hidden
behind
heaps
and
heaps
of
garbage,
in
a
dimly
lit
side
street,
not
a
good
feeling
to
arrive
there
at
11pm.
The
room
itself
was
moldy
(photos),
which
is
not
safe
and
a
health
hazard.
The
heating
pipes
are
under
the
floor
and
even
if
set
at
maximum
cannot
warm
the
inside
properly
if
the
outside
temperature
is
5
degrees
or
below.
Sleeping
in
your
clothes
should
be
a
choice,
not
a
necessity.
Also,
they
refuse
to
change
the
bed
sheets
or
clean
the
room
if
you
stay
less
than
5
days
(photo).
I've
never
experienced
that
before
and
it
deserves
at
least
a
warning
during
the
booking
process.
Awkwardly
enough,
I
never
formally
checked
in,
never
presented
my
passport,
never
checked
out,
because
for
my
entire
stay
I
never
met
or
even
saw
a
single
member
of
the
hotel
staff,
there's
no
reception,
only
pin
codes
to
open
the
doors
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