5/5 Kaitlyn N. 5 months ago on Google • 1 review
This
hotel
was
the
nicest
hotel
that
my
family
and
I
have
ever
stayed
in!
The
room
was
clean
and
spacious
and
looked
much
more
cozy
and
warmly
lit
than
the
official
website
photos
show.
Before
coming,
we
read
reviews
and
I
was
amazed
at
how
often
people
mentioned
staff
members
by
name,
but
after
our
stay
I
can
see
why.
They
were
all
wonderful,
polite,
and
helpful.
No
matter
what
we
needed,
they
were
happy
to
help.
They
brought
us
towels,
hairdryer,
etc
right
away
when
we
asked,
found
a
can
opener
when
we
needed
one,
gave
us
a
toothbrush,
and
one
of
the
ladies
(unfortunately
I
don't
remember
her
name!)
even
offered
us
some
of
the
cookies
she
baked
while
we
were
spending
time
in
the
lobby.
And
while
in
the
lobby,
we
were
impressed
with
the
professionalism
and
friendliness
of
all
of
the
staff
members
as
they
interacted
with
guests
as
well
as
each
other.
The
manager
Donna-Marie
sets
a
wonderful
example,
and
CJ,
Miguel,
and
the
others
follow.
The
hotel
lobby
and
the
bathrooms
there
were
constantly
being
cleaned,
and
there
is
coffee,
tea,
and
hot
chocolate
available
24/7.
The
breakfast
is
available
6-9
am,
and
some
of
the
options
switched
each
day.
The
pool
was
heated
and
honestly
felt
more
like
a
hot
tub/bath
water.
There
is
also
a
shower
head
in
the
pool
room
to
rinse
off
the
chlorine
before
heading
back
to
the
room
which
was
convenient,
and
the
flooring
was
a
nice
stone
non-slip
surface.
And
the
whole
lobby
looked
lovely
as
they
decorated
for
Christmas!
We
absolutely
loved
our
stay
here
and
highly
recommend
it.
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