1/5 Tala A. 3 months ago on Google • 23 reviews New
My
recent
experience
at
Room007
Salvador
Hostel
was
nothing
short
of
disappointing.
The
stay
was
marred
by
numerous
issues
that
left
a
sour
taste
in
my
mouth
and
made
me
regret
choosing
this
establishment.
Firstly,
the
cleanliness
of
the
rooms
was
abysmal.
Upon
checking
in,
we
were
appalled
to
find
hair
both
in
the
bathroom
and
on
the
bed
sheets,
indicating
a
lack
of
attention
to
basic
hygiene
standards.
The
bed
sheets
themselves
were
visibly
dirty,
suggesting
that
they
hadn't
been
changed
or
properly
cleaned
between
guests.
Adding
insult
to
injury,
the
customer
service
was
remarkably
poor.
The
staff
seemed
indifferent
to
our
concerns
and
were
unresponsive
when
we
reported
the
hygiene
issues.
Their
lack
of
empathy
or
effort
to
rectify
the
situation
was
truly
disappointing
and
unacceptable.
To
exacerbate
matters,
the
negligence
of
the
room
cleaner
reached
an
alarming
level
of
incompetence.
During
our
absence,
our
room
was
left
wide
open,
compromising
our
privacy
and
security.
This
blatant
disregard
for
basic
safety
measures
is
utterly
unacceptable
and
left
my
family
and
me
feeling
uneasy
and
unsafe
in
the
accommodation.
Overall,
my
experience
at
Room007
Salvador
Hostel
was
deeply
unsatisfactory,
and
I
wouldn't
wish
such
a
distressing
stay
on
anyone
else.
The
combination
of
unclean
rooms,
poor
customer
service,
and
a
concerning
breach
of
security
measures
makes
it
impossible
for
me
to
recommend
this
hostel
to
anyone
seeking
a
comfortable
and
secure
stay.