1/5 Norjannah J. 1 year ago on Google
ITS
SUPPOSEDLY
NO
STAR
AT
ALL!!
PLS
CANCEL
YOUR
INTENTION
TO
STAY
HERE!!!
booked
for
stay
21-23/3/23
due
to
house
renovations
and
closest.
paid
rm8+.++
which
is
cheap
but
dont
trust
they
can
give
the
quality
extremely
bad.
came
to
checkin
1st
and
been
informed
has
deposit
rm50
where
not
mentioned/posted
at
the
premise.
came
2nd
time
around
9pm,
once
paid
via
transfer,
went
to
the
room
where
very
small
compared
in
the
picture.
check
the
washroom,
sink
very
dirty.
not
try
the
water
flow.
bed
cover
too
dirty
and
can
see
the
dirty
spots.
informed
the
receptionist,
transferred
to
another
room
a
bit
bigger
than
1st
room,
but
the
bed
cover
still
too
dirty
and
can
see
the
dirt
spot.
go
to
ground
floor
meet
him
again
and
informed
regarding
bed
coverβs
condition.
asked
the
receptionist
if
i
can
have
the
new
bed
cover
and
SURPRISINGLY
he
said
all
bed
cover
were
same
have
the
dirt
spot
and
its
normal.
i
requested
the
deposit
refund
in
order
to
used
as
deposit
at
other
hotel
and
been
informed
that
the
refund
only
received
1-2
working
days
because
i
transferred.
im
not
been
informed
regarding
this
tnc
and
not
post
any
notice
at
the
premise.
that
pic
keep
explain
the
procedure
where
its
not
help
at
all.
just
said
sorry
not
solve
my
problem
that
your
bed
so
dirty.regarding
the
amount
iβve
paid
for
accommodation,
he
informed
need
to
compliant
to
the
agoda.
actually
non-refundable
but
they
can
refund
to
me.
unable
to
report
to
agoda
because
they
already
confirmed
my
booking.
sent
email
to
agoda.