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Dollar General

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Bargain retail chain selling a range of household goods, groceries, beauty products & more. People often mention store,


Address

727 Fourth St, Shenandoah, VA 22849

Website

www.dollargeneral.com

Contact

(540) 918-0212

Price rating

$ $$$

Rating on Google Maps

4.00 (278 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 AM to 10 PM
  • Thursday: 8 AM to 10 PM
  • Friday: 8 AM to 10 PM
  • Saturday: 8 AM to 10 PM
  • Sunday: 8 AM to 10 PM
  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 S D. 3 years ago on Google
    This is the most unorganized store I’ve ever been in. Always cluttered and messy. Isles are always full of boxes that need unpacked. Shelves are always messy. There can be 3 employees in the store with one register open with a line of people waiting. Either they have employees who just don’t care or they don’t have enough help. Unfortunately this is pretty much the only store in Shenandoah to shop. You would think they would try a little harder to make the store easier to shop in.
    3 people found this review helpful 👍

  • 1/5 Wendy A. 3 years ago on Google
    The store is a mess. Carts full merchandise that hasn't been stocked yet.
    2 people found this review helpful 👍

  • 2/5 Samantha S. 3 years ago on Google
    I left my kids in the car to run in and get the two items I needed.. what should've taken 5 min tops took me 25 min because there was a line of 12 people and only one cashier. Obviously customers couldn't get upset with the one cashier for doing the best and quickest job he could've possibly done.. I just feel like in such a small town where the dollar general is one of the few stores available to get stuff.. they should have had more than one available cashier.
    2 people found this review helpful 👍

  • 2/5 Dianne K. 3 years ago on Google
    They really need to give people hrs so they can get that store cleaned up and stock them shelves. Everytime i go there you cant get thru the illes cause of boxes sitting and blocking so you cant walk thru with your cart. I like the store, but need lot of organization for sure.
    2 people found this review helpful 👍

  • 1/5 lisa b. 3 years ago on Google
    This store has become empty again. Loads of boxes sitting in aisles.Nothing out away. Store is dirty. When this store was remodeled it was great but whoever is management now has let this store get right back in same shape. I will travel to Elkton.
    2 people found this review helpful 👍

  • 1/5 Anthony L. 6 months ago on Google
    Worst store ever. I really don’t like going into this store, but it’s the only one within 5 miles so we shop here. After today though, I may not come back. They got remodeled and although the things they added were a great addition, you can’t walk the isle!!! If the place is busy, you’ve got to wait for a shopper to move the carts in the isles to get what they need and then you can enter to get what you need or back out the isle because someone else is waiting. Absolutely horrendous place to shop. About half the store or more is covered in carts like you see in the photos. Dollar general you need to either pay your ppl more to get the work done or hire more ppl to get the work done.
    1 person found this review helpful 👍

  • 5/5 wwe C. 4 years ago on Google
    This store is one of the better stores in our area but I do have a complain it's not against this store personally it's to do with all of your Dollar General and it's your coupons the majority of the time they don't work I feel they are miss leading because your offering discounts and then they dont work I my self as a customer would appreciate if your company would fix this problem in all of your stores other than this issue I'm a happy customer. Thank you for your service.
    1 person found this review helpful 👍

  • 1/5 Brittany 1 year ago on Google
    Dollar General is unfortunately, a complete necessity in Shenandoah which is why I hate leaving a bad review for it. I'm sure Shenandoah residents remember the days of riding all the way up to Food Lion when you just needed a loaf of bread, toilet paper, or another necessity and god forbid if you forgot something. That being said, this store is a complete mess. Boxes and carts everywhere. You can't even walk down any of the aisles because of all the carts and junk blocking it. Everything is so unorganized and since there's stuff all over the floor, it could become a tripping hazard. I don't know what needs to happen to improve this store, possibly more employees? I would be nice to walk in and see the store clean for once. Someone definitely needs to step in and take charge. Only two cash registers and no self-checkout either.


Call (540) 918-0212 Open on Google Maps

Amenities


  • Payments
    • ✓️ SNAP/EBT
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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