1/5 Umair A. 2 years ago on Google
Disappointing
would
be
an
understatement.
Let
me
outline
my
reasoning
below:
The
atmosphere
seems
like
any
other
restaurant
until
you
begin
speaking
to
the
waiter
upstairs.
I
thought
that
it
was
strange
that
she
was
wearing
two
facemasks
whilst
the
other
waiters
were
wearing
none
and
they
were
not
socially
distancing,
and
there
was
no
hand
sanitiser
available.
COVID
guidance
was
not
being
properly
followed.
I
would
have
thought
that
they
would
have
evenly
distributed
the
masks
but
this
didn't
seem
the
case.
The
female
waiter
with
glasses
on
the
upstairs
section
seemed
very
confused
–
whilst
she
took
our
order,
she
brought
a
second
waiter
(who
was
equally
as
confused)
to
take
our
order.
I
felt
physical
stress
trying
to
explain
that
I
would
like
just
one
additional
naan
and
not
a
roti,
or
that
I
just
wanted
three
poppadoms.
As
we
began
eating
our
poppadoms,
our
starters
arrived.
We
had
ordered
shaami
kebabs
but
were
given
chaapli
kebabs.
According
to
Google
and
various
aunties
that
I
have
consulted
on
this
very
important
matter,
a
shaami
kebab
is
defined
as
being
made
with
lentils
and
a
chaapli
kebab
is
made
from
ground
beef
or
meat.
(Images
of
our
kebabs
are
attached
to
this
review,
what
do
you
think
they
were?)
The
waiter
and
head
chef
were
adamant
that
the
meaty,
fried
kebabs
we
had
been
given
were
made
of
lentils.
Once
my
Mum
had
raised
this
with
them,
they
explained
that
everyone
has
"different
styles
of
cooking",
that
my
Mum
was
wrong,
and
that
the
kebab
was
made
of
lentils.
My
family
were
annoyed
by
the
tone
of
voice
that
the
waiter
had
used
with
them.
It
confused
us
how
a
kebab
supposedly
made
of
lentils
could
have
been
fried
without
disintegrating
quicker
than
our
enthusiasm
for
this
meal
out.
We
left
it
and
moved
on.
After
we
had
finished
our
very
profitable
starters
for
their
business,
we
moved
onto
our
mains.
We
had
ordered
a
chicken
karahi
and
a
lamb
karahi.
The
chicken
karahi
was
a
strange
one
–
the
temperature
of
the
chicken
was
cold
but
the
karahi
was
lukewarm
which
we
weren't
pleased
with.
If
it
was
me,
they
should
have
warmed
the
chicken
up
for
longer,
however
this
didn't
seem
the
case.
Additionally,
the
lamb
karahi
wasn't
actually
lamb,
it
was
a
mixture
of
two
meats
(but
definitely
not
lamb).
The
other
thing
that
hit
us
was
the
spice.
I
believed
that
my
spice
tolerance
was
very
high,
but
it
was
unbelievably
hot
for
us
to
eat.
I
did
wonder
whether
the
chef
added
extra
spice
to
compensate
for
the
cold
chicken,
but
I
think
this
would
have
been
unlikely.
It
was
so
unbearable
that
we
asked
to
pack
the
food
up
and
we
asked
for
the
bill
straight
away.
My
Mum
tried
to
raise
concerns
politely
with
the
manager
upstairs,
but
she
was
told
that
she
can't
cook,
that
everyone
has
different
recipes,
and
that
she
was
wrong.
It
isn't
all
about
debating
the
technical
aspects
of
a
kebab,
it's
about
showing
a
level
of
respect
to
a
customer
when
they
want
to
discuss
the
meal.
If
you
want
customers
to
come
back,
you
need
to
listen
to
what
they
have
to
say
and
empathise
with
them.
Overall,
the
food
was
overpriced,
overspiced
and
overestimated.
Shimlas
has
lost
its
touch
of
elegance.
COVID
guidelines
weren't
being
followed
which
is
a
risk
to
the
visitors
and
local
community.
There's
plenty
more
places
to
go
to
in
Bradford
or
the
surrounding
areas
so
I
would
HIGHLY
recommend
that
you
scroll
through
Google
to
find
somewhere
else,
but
we
were
very
disappointed
on
our
visit
here
and
won't
be
coming
back
again.
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