1/5 Whitney N. 2 years ago on Google
Absolutely
terrible!!
Booked
a
booth
which
cost
us
£100
with
a
bottle
of
spirit
in
the
curve
room.
There
was
a
mix
up
for
our
table
(booth)
2
days
before
travelling
there.
Contacted
the
manager
who
was
great
to
start
off
with,
told
us
we
would
have
free
drinks
and
a
refund
on
the
table
also
got
told
to
order
a
bottle
of
house
spirit
(ciroc)
so
it
could
be
processed
into
the
till.
However
when
we
arrive
we
got
took
up
stairs
into
the
main
room
and
was
seated,
we
received
no
free
drinks
and
ordered
the
“house
spirit”
which
ended
up
being
a
70cl
bottle
of
Smirnoff
vodka
which
cost
me
and
my
friends
£85!!!!!
When
we
could
get
one
from
the
shop
for
£14/£16
so
we
proceeded
to
order
thinking
it
was
going
to
get
refunded
anyway.
All
night
we
was
having
a
great
time
but
was
getting
closely
watched
by
the
bouncer.
After
all
of
that
and
coming
home
I
then
have
to
message
again
about
the
refund,
the
manager
was
great
and
contacted
me
ASAP
telling
me
he
was
chasing
them
up,
but
when
I
looked
we
only
got
£100
back
so
I
messaged
again
asking
about
the
bottle
of
drink
we
got
told
would
be
refunded
and
that’s
when
things
turn
bad
with
him
saying
we
wasn’t
going
to
receive
the
refund
as
he
explained
on
the
phone
that
we
had
to
order
it
and
then
tried
to
tell
me
that
we
don’t
really
deserve
one
as
he’s
already
had
to
“waive”
the
refund
because
we
apparently
didn’t
book
a
table
for
the
day
(the
mix
up
was
it
automatically
got
swapped
that
we
was
going
on
the
23rd
July)
no
such
thing,
they
didn’t
tell
us
therefore
it’s
not
our
problem.
And
then
tried
to
say
it’s
not
their
problem
as
they’ve
gave
us
the
£100
back
(also
explained
how
we
never
received
free
drinks
that
we
was
promised
for
the
mix
up)
If
I
knew
it
was
going
to
cost
£185
to
have
a
night
out
on
a
table
with
70cl
Smirnoff
vodka
I
wouldn’t
of
gone.
Totally
rubbish
and
such
a
piss
about
to
get
what
you
are
owed!!
Definitely
wouldn’t
recommend
to
anyone,
and
if
you
do
still
want
to
book
make
sure
you
keep
them
updated
as
THEY
DO
NOT
MESSAGE
YOU!!!
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