The wait was ridiculous . We were told an hour and it took 2 . The hostess stand is very rude , unprofessional and stares more at their phones then the actual customers coming in . After speaking with the manager about the wait, I was advised they had several tables ready but they were waiting for customers to leave the table . This couldn’t be more un true as the issue was the tables were not getting cleaned ! We sat next to a dirty table for at-least 15 minutes before it was touched. I will say our waiter was great , very nice and always smiling .

Very good food, a little too crowded. I'll say it's a place for a quick stop. A little noisy as it's always at its full capacity, it's good, but if you want a calm place to talk it's not the best to go for. Overall really good. ( really wanted to try a ribeye steak and they didn't have it :(

Not so good. I would recommend going anywhere but Texas roadhouse in shively. It's not worth your money at all. You will not get what you paid for most the time and if you do it'll be cold, over cooked, or way way OVER SEASONED!! I guarantee you will not be happy with the food, the service not so bad! On TO GO ORDERS... make sure u check your bags. The staff does not check it and something is always missing. They do not read ticket order and put sauces in either!! Good luck 👍

I haven’t ate at Texas Roadhouse in 3 years being that I don’t have many locations in GA (TRH please add more locations AND A JAGGERS to the ATL Metro Area pls lol) Anyways, I sat in amazement as I watched the Dixie Hwy location Friday, August 5th operate with so much efficiency, accuracy, care, etc. It was a packed Friday night and I was so worried but we walked in to a clear entrance. We were seated within 5 mins of giving our name and we’re almost immediately greeted with our server upon being seated. Jada got our drinks started and ask Ed if we needed time to look over the menu but because I had been anticipating this moment, we knew exactly what we wanted. Jada took our orders and during the time that we waited for our food to arrive I sat and watched their team bust down tables in literally 2mins of a party leaving, and have another guest seated and attended to within 5 mins of it being cleaned. Im the crazy person that sat and timed them OVER AND OVER and I kid you not, this team had consistent 7-10 min turn around on tables around us. I was so amazed at the team work and flow that I had to pull the manager Jeremy aside and let him know the team from that night was phenomenal! Even down to the times I would stop employees to ask for extra sauce, napkins, etc. NOBODY was unpleasant in their response. Nobody forgot about my request, and NOBODY took longer than 2mins tops to return with what I requested. I think more than anything, My heart was overjoyed because so many places are short staffed, or staffed with uninspired workers that it has done nothing but put a damper on the guest experience but these employees really looked, acted, and treated us as though the slogan on the back of their shirts were true! They love their job and I will definitely be eating here anytime I return to visit louisville! Keep up the great work. It made our entire night(:

Went here in memory of my father. The food was great and the service was good

always a nice time here. this time I only went for the margaritas and appetizers (wings and fried pickles) and it hit the spot.

Normally, I love Texas Roadhouse. However, the last 3 or 4 times we've ordered to-go it has been absolutely disappointing. Either the order is incorrect and we have to go back (learned to check the order before leaving the parking lot). Or the food is just...wrong. We always order steak - whether dining in or ordering to go. Every time we dine in our ribeye is cooked to perfection. When we order it to go its still mooing 🤢. This last time (a week ago) both streaks were barely medium well, the rolls were dry, dark and hard, the mushrooms and onions and my fiance steak was all burnt, only a half order of sides, no ranch for my salad (yes it was included in the order) and only 2 cups of cinnamon butter although I requested more. With this being what I'm pretty sure is the 4th time our order was butchered I decided to call and speak with management. I called Saturday, Monday, Tuesday and Thursday before giving up. No one would answer the phone. I'm totally disappointed and upset that essentially $75 was wasted. The order prior to this one was $126. Needless to say we will not be ordering to-go from this location again. Gas is high but we'll make the drive across the bridge next time.

The wait was a little extra long for a Monday evening, but our waitress, Shannon, made up for it. She was wonderful! Food was great. Hot fresh rolls.

Great food and service. Our server, Nae, was very attentive and super nice. The music was just too loud in there, and we were not successful in getting the volume lowered a bit so we could have a decent conversation.

This may be the best Texas Roadhouse in the Kentuckiana area. Me and my Dad came here to eat and our waitress (I think her name is either Kristen or Kirsten) was fantastic. I ordered the chicken critters and my Dad ordered the country chicken. Our food came out after a short time and everything was great. I will definitely be back.

My waitress Kehonest was honestly terrific! The food was solid rolls always top tier. I tried the Rattlesnake Bites and they were too hot for me but I get it they were interesting and unique. Then the salad came out and that was good and refreshing. Next the stake slightly above medium well was still good might have to start ordering medium to get medium well. The loaded baked potato was as always the best part of the meal for me.

Honestly love the portions, enough to eat dinner, fill up, and then take some home if you like leftovers. The cocktails can definitely be priced down, but they're still pretty tasty. Love their cinnamon butter for their fresh bread.

Amazing experience! Not one negative thing to say! Everything was great! Food was perfect & the customer service was exceptional! Can't wait to go back!

Food on par with expectations, not mind blowing but good. Service really good for as busy as they were. Volume level in here insane.. like unable to carry on a conversation loud.

Our waiter did great with a 9 person table! Food was good and came out fast. Our waiter was attentive and took an excellant photo! Kuddos to Mr Kent Taylor who created the concept for this restaurant!

Food was very good and hot had chicken breast baked potato and salad it's always so good and juicy. My husband had same rolls was fresh and hot. We love eating here. We always have good waitress and person brings our food. We will be back soon

The order process was very easy. The food was delicious and warm. We ordered pick-up through the website which was easy, we arrived to pick up the order with their outside pick up window. There were two people working the windows which made the waiting period little to none. The female working the window was not very friendly, the other worker was a male and he was super nice. All in all, I will definitely be ordering from here again.

I came to eat the night before my wedding (right before my bachelor party) and had to wait an hrs for my food. When my food arrives my well done hamburger was raw. The waitress looks at it and ask me do I want her to peel everything off and put it back on the grill. I reply no and she immediately says well I can't take anything else off I already discount it for being an hr late (as if I asked her too. Also my wife's sides weren't done. I definitely do not recommend and will not be back.

First time being at this location. The food was good and the service was great. The only cons to this visit was the steaks were medium instead of medium rare. Still really good flavor and not dry or tough, so nothing was said. Restrooms were fairly clean and the staff were nice. All in all, a good visit.

Frequently my husband and I go there to eat. Friendly and family fun atmosphere. Food is always great! We have a favorite server there- Aaron. Aaron is THE best. He is very attentive, pays attention to your order requests, super friendly, and never shows an 'I need a break' expression. The man be so busy & keeps a smile. We appreciate your courtesy.

Had an awesome dinner the food was great!! Our server Dre was exceptional!! And our busboy Karrion he was exceptional as well!! We spoke to the Manger Emily a very sweet person. We'll be back very soon. Thank you for the best dinning experience in a very long time.

Sat 7 of us in a booth for 4 and added 2 chairs was not comfortable ! Re cooked our stake 3 times 2 well-done = bright red :(

When we arrived for our Anniversary Dinner we where seated immediately, my husband had the T-Bone Steak,I had a 1/2 Slab of fall off the bone Ribs. The food and service was great,and it's been 7 years since I've eaten here. I highly recommend Texas Roadhouse