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  • 3/5 Joanna B. 1 year ago on Google
    Booked for dinner. 2 meal course. The food was outstanding for Shrewsbury standards. Our mains slightly on the cold side, but we think this was because they had a private garden party and the waitresses team was preoccupied and weren't keeping an eye on what was coming out of that kitchen. I feel after the pandemic our expectations are higher than before especially as we know we can do better at home. That's why it's a 3 and not a 5 star review for service. I know you are exhausted dear hospitality professionals but remember with cost of living crisis, customers expect much much more than ever before as we pay to attend something special.
    2 people found this review helpful 👍

  • 3/5 Fraser P. 1 year ago on Google
    Hotel was okay. Dirty in some places. We had asked for a river view and told that’s fine and put in a room facing the street. Breakfast was incredible, major credit to the chef there. Desk staff were disinterested, no conversation or enthusiasm. Not worth the money paid.
    1 person found this review helpful 👍

  • 2/5 Alex L. 2 years ago on Google
    The food was really good, it was roast dinner and was cooked great and enjoyable. Wine connoisseur was super helpful and kind. But… we were over charged by £52 and was not offered any apology/ explanation on return. Random things were added to our bill… Personally I would be mortified if I overcharged customers by £50+ but nope. Not impressed. Glad I looked at the receipt
    1 person found this review helpful 👍

  • 4/5 Christine B. 2 years ago on Google
    Went with work colleagues to celebrate a birthday. Sat outside as large group unable to sit inside. We were in Ernest & Co part. Had heaters so pleasant. Good menu choice.
    1 person found this review helpful 👍

  • 4/5 Jan M. 1 year ago on Google
    Work's Christmas meal, a super venue, a big space ,classy decor, beautifully decorated for the festive season. Cannot fault the food , really really lovely, well presented, generous mains and starters and desserts equally as inviting. Whilst I appreciate we were a large party and obviously there were lots of other diners, the service was a little slow, particularly between courses. Overall though , it was a great evening , I would certainly recommend the venue and the food most highly. Will certainly return.
    1 person found this review helpful 👍

  • 3/5 L P. 10 months ago on Google
    Beautifull hotel, I guess one can call it "trendy", but I just don't understand how they can justify the price £130/night and that most of the time will go to £160 as they run out of entry-level ones. So I guess the answer is there - because people pay for it! But let's just make some relevant comparisons - Birmingham Grand literally in the heart of the city, brand new, 5* hotel, with all recently decorated rooms to the highest standard is £135 + 15 for breakfast. Needless to say rooms are air conditioned, fully equipped and genuinelly very posh. Hotel has lifts, has porters and the service is top notch. The Lion+ is barelly 4* just for trendiness alone, but the actual quality of furnishing is closer to 3*, has no lift and you will be lugging your bags up and down mutiple flights of stairs (and I mean multiple - like 8 going up and down) trought narrow corridors to mediocre room (nothing wrong with it just mediocre) which isn't even air conditioned. Sorry, I just don't get it. That said restaurant is good - fully fine dining if you are into it. Althought in my oppinion it doesn't fit into the rest of the hotel. So it is ~3.5* hotel which is very youghtfull and trendy and then you get 5*+ fine dining with very tiny portions for the dinner (which is not criticism of restaurant, it is very good on it's own). In conclussion I just don't get what niche this hotel is filling, who stays there and why. The price for the rooms should be £75-95 tops. Shreesbury is not exactly prime tourists destination either (at least shouldn't). But it seems it is working out for them, I just would not recommend it, I would not stay in it again and it is definatelly not worth the price. Neither in isolation, nor in comparison.

  • 5/5 Wendy F. 5 months ago on Google
    Recently stayed the night after having our works Christmas party in the private crystal dining room, gorgeous hotel, lovely food, slept well cute single room. Would highly recommend 👌

  • 5/5 David L. 10 months ago on Google
    Great vibe in the wine bar. Fabulous service and good selection. Garden is lovely

  • 4/5 Ema L. 1 year ago on Google
    I stayed at the hotel for 2 nights and it’s really cute. The staff were also nice. We had a room on the high street and I was still able to sleep which was great. The breakfast was also spectacular! The 4 star are because of the room being quite basic - mirror and plug (for hair styling) was in a awkward corner. The cleaning service was also poor - not more than 5 minutes went into making our room (just made the bed and cleaned the shower). Floors were left dirty. Overall I would recommend it but make sure you don’t get a room on the ground floor near the parking (my friend got one and she wasn’t impressed)

  • 4/5 Lucy W. 1 year ago on Google
    The accommodation was pleasant, the staff were friendly and allowed us to park in a reserved space. Our room was clean and nicely presented but was near the restaurant so there was little noise late at night when we returned. Breakfast was included in the room rate, and was fairly nice.

  • 4/5 Mini R. 1 year ago on Google
    Ask for a room in the back, if you are in the front the road/cars noise is on all the time and will disturb your sleep (the ear plugs help, but your ears will hurt in the morning). If no rooms in the back, choose a different hotel as a lack of sleep is not fun. The hotel itself is lovely. Charmingly old school. The rooms are good size, the beds are firm and comfortable. The shower water flow is only ok. There are complimentary biscuits in the room (yum!). The breakfast is excellent, eggs in every shape and flavor, in addition to continental choices. There is a bar and nice restaurant at the hotel as well.

  • 5/5 Luke W. 1 year ago on Google
    Lovely little boutique hotel & restaurant. Polite staff and very nice rooms. Stayed a couple of times now. Good location to as walking distance to most decent pubs and restaurants.

  • 5/5 Catherine M. 5 months ago on Google
    Booked the Lion and Pheasant based on its good reviews and we weren't disappointed. They offered us their Sunday night deal of dinner, bed and breakfast for £119. We had an upgraded room with superb facilities, clean and fresh with a very comfortable bed. We enjoyed tea and a mince pie on arrival in the bar and later enjoyed quite the most delicious dinner we have had in ages. All the ingredients cooked to perfection with their own flavours which when combined danced on the palate. Despite being full we were both tempted by the dessert menu and succumbed to exquisite dishes, made to perfection. Breakfast was no less of a culinary masterpiece 👌 😋 That set us up for a lovely day sightseeing the area. We will definitely return.

  • 5/5 Marc T. 6 months ago on Google
    Needed a hotel in Shrewsbury at short notice and we were delighted with the Lion and Pheasant. The room was lovely and the package price included dinner and breakfast. Both meals were delicious and the overall price seemed something of a bargain. All the staff were very friendly and helpful. Parking on site too which is definitely a bonus in Shrewsbury. 5 stars all round highly recommended 👌

  • 2/5 Michael D. 6 months ago on Google
    Not good enough for the price. We went to the restaurant and a couple of the main courses weren't good enough for the money (and service charge) they ask for. The chicken dish was dry and mean in terms of potion, I had to ask for extra gravy because it was so dry which was a shame because the gravy wasn't an improvement from Bisto gravy. Someone else ordered the sea bass which was clearly overcooked. We were also placed next to a table which was designed for watching sports (I don't understand why you would do this in a relatively expensive restaurant?) for which we were regularly interrupted by people shouting at the Rugby. After a while they did tell them to quiet down but it's a bit silly that this was an issue in the first place. On top of this, we had to wait too long for the food; around 45 minute wait for both the main meals and the puddings. We raised out complaints at the time, but no one came to speak to us about our concerns and when we got the bill it was like nothing had happened. It was only after we spoke to the manager that they reluctantly gave us a meager discount. I would have given 1 star, if it weren't for the fact our waiter was excellent.

  • 5/5 Laura S. 7 months ago on Google
    Had a gorgeous Sunday lunch at the Lion + Pheasant recently with a friend. We wanted to eat around 5pm, but the kitchen closes between 4pm-6pm, so we popped somewhere else for a drink and headed back at 6pm. We assumed this would mean the Sunday lunch would be over…but we were happily wrong!! Food was so good, service was excellent and the atmosphere was relaxed and cosy. We opted for a starter and main course, everything was priced individually and a bottle of red wine to share. For starter we both had pork belly @ £9 - sorry, no photo as I forgot. I had beef, I was asked if I wanted it rare or well done, which was £22 and my friend had the Lamb, £23. We added an extra side of cauliflower cheese, £3.50. Everything else you can see came with the main courses which included some kind of delicious horseradish mash - yum. A bottle of Rioja, £36. Total + added 10% service charge = £112.75. We shall definitely be back! Thanks for a wonderful evening.

  • 5/5 Penny K. 5 months ago on Google
    Just got back from the sunday deal and it has been so lovely - the food is amazing (we won't need to eat for days lol - sunday sharer roast is incredible as was the breakfast) the room was beautiful and warm (curtains a bit light but that was all) and the staff were all so lovely. Beautiful old building with lots of areas to chill and very close to the centre. It was raining so we didn't go as far as we would have liked but hopefully we will come back. Just a massive thank you!

  • 3/5 MD E. 6 months ago on Google
    Room not the same as booked and had paid more than on their own website by £20/night and they wanted to pay £15pp for breakfast on top of that making it seriously expensive (£180 per night = more than a 4* hotel in London). Restaurant was ok, but we were sat in front of fire (ie too hot) with so much staff traffic it was horrible. Especially at >£50/head Room was right on main road and VERY noisy - they even provide ear plugs!!!

  • 4/5 Jennie G. 8 months ago on Google
    The room was extremely hot due to the single glazing, in fact it was airless. The fan was very noisy to leave on & the shutters had to be used at night due to a flickering street lamp. Tastefully decorated & lovely bathroom with shower. It was a very compact room & I feel there were far too many mirrors in the bathroom & room. More shelves in the bathroom maybe. And a bigger TV. All in all a bit overpriced for what you get.

  • 3/5 Andrew J. 1 year ago on Google
    We stayed 2 nights for our wedding and have mixed feelings about this hotel. The hotel is beautiful and we loved the rabbit warren feeling and up and down floors. The bar area is nicely decorated although we didn't use it. Our biggest issue was with noise and light. On the first night, it was really warm so we had to open the windows, unfortunately, our first-floor room was in the front of the building next to the noisy road with traffic although the night. The other issue was a street light which lit up the room and as the curtains didn't close properly and the blind cover enough of the window it was bright all night long. On the second night, we decided to use the supplied fan instead of opening the window but this was just as noisy. The hotel does supply ear plugs but I don't really want to have to wear earplugs on a break. It feels harsh to knock stars off for the noise as the hotel probably can't do anything about the noise, but proper fitting curtains and blinds would help. Our other issue which is personnel preference is the hardness of the bed. It's was just far too hard and slim for our liking. The frame was metal and when your are 6’5 and kick the bottom if it, it hurts! The bathroom was of descent size, the shower could have done with a good scrub and the shower head had a few leeks. Breakfast was nice, a choice of drinks and a good selection to order from. Some of our party selections didn't arrive but this was sorted by the pleasant staff. Overall it's a nice hotel but we wouldn't choose to stay again due to the noise and comfort.

  • 5/5 Nicola F. 11 months ago on Google
    Went here for a fabulous family meal recently. Complex dietary requirements perfectly catered to, the staff were friendly helpful and the food was delicious. It was a special occasion to honour some dearly missed family members who had celebrated significant birthdays etc here and it really was the perfect evening. Thanks to all the team at the L&P!

  • 5/5 Tim 1 year ago on Google
    Just had a cup of coffee with my wife here. Lovely, quiet atmosphere. Cheap and tasty coffee. Would recommend.

  • 5/5 Chris G. 1 year ago on Google
    Arrived home today after a two night stay over new year Very friendly, helpful staff, lovely room, clean and comfy, food excellent. Car park at back but multi storey directly opposite Already rebooked to stay again in June Highly recommended Highly recommended

  • 5/5 David T. 1 year ago on Google
    Lovely hotel, perfectly placed to visit all Shrewsbury's attractions. Staff extremely helpful. Definitely will stay here again.

  • 5/5 Carsten Friedemann (. 1 year ago on Google
    Nice hotel in a historic building with good restaurant. My room was convenient and sufficiently equipped. Close to the river which offers excellent walking and jogging routes.

  • 5/5 George H. 1 year ago on Google
    We visited on Sunday 13th November at about 6pm for drinks but chanced a booking for food. Despite it being booking only for Sunday night the staff were so helpful and accommodating and gave us a great seat by a the log burner! The food, ambience and drinks were all absolutely fantastic, but the icing on the cake was the service! The gentleman that looked after us and the bar team were exceptional and myself and my partner are so grateful for the experience they gave us.

  • 4/5 Paul J. 1 year ago on Google
    Had a super evening meal here. Food was delightful good selection of wines not over priced and service was very good. If in town would visit again.

  • 4/5 Anne W. 1 year ago on Google
    Great. Liked the little extras like the gift ear plugs. Choose room at the back - away from the road noise and you can keep an eye on your car in the car park, if you're lucky enough to get a place. Rooms good size and well furnished and decorated. Staff friendly and helpful. Good food!

  • 5/5 Amy B. 1 year ago on Google
    We held our afternoon wedding reception here and it was absolutely perfect. Couldn’t ask for more from the staff and the food was gorgeous. Nothing too much trouble in the run up to the day. Was lovely to have the room upstairs to ourselves and our 30 guests. Would highly recommend for a celebration meal! Can’t wait to stay in the loft suite for our one year anniversary.

  • 5/5 Sam S. 1 year ago on Google
    Have visited L+P (restaurant + the bar) a number of times over the years but it's only fair to write a review after two more recent visits for a Sunday roast - consistently great from one visit to the next and it had all of us impressed. Highly recommended.

  • 4/5 Amy S. 2 years ago on Google
    Very lovely hotel and delicious food. One member of the staff was exceptional - upbeat, joyful, helpful - the rest appeared to do what they had to because it was their job. Would happily stay again.

  • 3/5 Val G. 2 years ago on Google
    Chic/boutique. Nicely decorated. Our biggest issue was, no lift and no one offered to help with our bags. A busy, quite noisy hotel with not much in the way of comfortable seating downstairs. Disappointed to see black mould on the grout in the shower, quite sure this would be easily addressed with a little brush and 'elbow grease'. Location ideal for both town and river walks. Probably suited more to the younger generation. I doubt we would stop here again.

  • 5/5 James D. 1 year ago on Google
    Go there a lot. Always very friendly and is generally great food and great service. Love the garden, which is now covered and is dog friendly. Joins onto their sister wine bar Ernest & Co which is also great with a different vibe and food choice

  • 5/5 Paul W. 1 year ago on Google
    We had a celebration meal here and it was excellent! We were so well looked after by the staff, we had excellent drinks and food in amazing surroundings and atmosphere! I would recommend for a special meal or date night for sure 🐱


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