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International Clinic

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One of the Most Reviewed Medical clinics in Siddeeq


Address

Bahrain St, Al Dimna St, Salmiya, Kuwait

Website

www.international-clinic.com

Contact

+965 1886 677

Rating on Google Maps

3.80 (188 reviews)

Open on Google Maps

Working Hours

  • Sunday: 9 AM to 11 PM
  • Monday: 9 AM to 11 PM
  • Tuesday: 9 AM to 11 PM
  • Wednesday: 9 AM to 11 PM
  • Thursday: 9 AM to 11 PM
  • Friday: 9 AM to 11 PM
  • Saturday: 9 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: clinic (25) good (21) doctors (16) doctor (15) staff (12) hospital (12) waiting (10) time (10) service (10) Kuwait (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Anthony J. 3 years ago on Google
    I was there for a total of 90 minutes all for a sick note. I waited for the doctor only to have people come in after me and go directly to his door after waiting 10 minutes to squeeze their way over the people who had been waiting. Be prepared to waste your time. Don't give this place your money or your insurance providers money. You can get alot better service in several other clinics and hospitals.
    5 people found this review helpful 👍

  • 1/5 mimou M. 10 months ago on Google
    The worst clinic you visit. They can leave you waiting for hours and forget you in the waiting area and even docotor can leave without paying attention that there is patient waiting for him! Worst experience Also Doctor can ask you for monthly or sometimes biweekly follow up just to get more appointments and for sure more income, the check up didn't last more than 3 min!!!
    4 people found this review helpful 👍

  • 1/5 Allen W. 9 months ago on Google
    Went from great to HORRIBLE! I loved this Doctor at first. He was very helpful and understanding in the fact that psychiatric facilities in Kuwait are expensive and provided the care and medications I needed in order to feel somewhat normal. Now that there is no stock. They asked me to check if there is availability for my medications or any potential replacement. After hours of searching all of Kuwait I found a potential solution and returned asking if they could write me a prescription but the Doctor turned completely unprofessional. I was already having a horrible week but he was completely void of emotion or empathy. Dismissed the fact that the pharmacist themselves recommended that substitute. And started making false assumptions about me and the objective pharmacokinetics of the medications. He then became completely aggressive towards my cry for help and walked out of the office on me leaving the door open for everyone to see me in a very vulnerable state. I trusted them with my history, my health and my wellbeing, and they completely used that against me. I feel violated. I would highly recommend that anyone suffering from severe anxiety or cPTSD to stay FAR AWAY from this clinic.
    4 people found this review helpful 👍

  • 1/5 Adel G. 3 years ago on Google
    Worst dentist treatment I ever had . Ruin my teeth and took 260 KD for doing that. If I could i would give them zero Even the administration they don't care for their clients only care about money and unprofessional treatments 👎👎👎
    4 people found this review helpful 👍

  • 1/5 Suraj J. 2 years ago on Google
    Lab puts a certificate showing that it's accredited by College of American Pathologists. However, the certificate is not valid anymore. Anyone can verify from CAP website
    4 people found this review helpful 👍

  • 1/5 Amna A. 2 years ago on Google
    It’s been a horrible experience they’re not taking the phone calls seriously and take too long to give the pcr results compared to other labs horrible and I don’t recommend it to any one go to the German laboratory instead . International clinic is a very unreliable for pcr
    4 people found this review helpful 👍

  • 4/5 Ahmad H. 4 months ago on Google • 311 reviews
    I am changing my review to positive after receiving an appreciated call from the person in charge. Hard times come during Fridays especially if one employee is handling all the patients . I extend my apology to the employee I have complained against wishing his management find an improved way of handling traffic on Fridays. Lesson learned : never assume before understanding real causes behind someone's unrest . Salute
    1 person found this review helpful 👍

  • 1/5 Harry P. 3 years ago on Google
    Bad pr department. Lying Lebanese lady. Gave promise and didnt come through with no response to the promise.
    3 people found this review helpful 👍

  • 4/5 Midnight P. 6 years ago on Google
    Very good clinic!! They have ultrasound, X-ray facility in-house. Also they have their own pharmacy. Dr. Richard is one of the the most patient, helpful, kind and intelligent doctor (GP) we have ever met.
    2 people found this review helpful 👍

  • 1/5 Rabih F. 11 months ago on Google
    Worst experience ever today. If you felt any pain and you wanted to come for check up, and without appointment; you have to wait for an hour until your file comes. Why??? Because files are not available in the same building. As it seems they want to punish you for not taking an appointment.
    2 people found this review helpful 👍

  • 1/5 Safaa K. 1 year ago on Google
    A terrible experience with the GP! She’s rude and unprofessional. I had persistent symptoms for 3 weeks but she didn’t bother to listen and immediately started prescribing a cocktail of unnecessary typical meds. Waste of time and money.
    2 people found this review helpful 👍

  • 1/5 Nicolett A. 1 year ago on Google
    Went in with a fever, congest, blocked ears, pink eye in both eyes, and a headache. I had a negative PCR test so decided to go get checked out. I saw a doctor I wasn't familiar with she was bad at listening. I explained my symptoms, and told her I had a negative PCR test she decided to do blood work. A wbcc and a crp. Came back that I had an infection. She refused me service and sent me home saying I had covid. I went to another clinc and it turned out I had hay fever from Italy.
    2 people found this review helpful 👍

  • 1/5 Amr S. 1 year ago on Google
    Very unprofessional staff, especially when it comes to the insurance officer. She is very rude and shouts at the patients. It was on the first floor. While paying for the visit and finishing the visit qith Dr. Saher al sherbibi
    2 people found this review helpful 👍

  • 5/5 Vikram J. 4 years ago on Google
    It is indeed one of the best healthcare facilities in Kuwait. The doctors are highly experienced and they are providing great services to people. I highly appreciate their focus and quality of medical services. God bless you all! You are doing a great contribution to humanity.
    2 people found this review helpful 👍

  • 1/5 Alaa A. 3 years ago on Google
    Have long time of very bad experience with this clinic . Poor managment , unprofessional staf, poor perfomance . actually , visiting them is a waste of time . They live the chios . They are not organized .
    2 people found this review helpful 👍

  • 1/5 Nahed B. 3 years ago on Google
    Can't believe that the clinic is working full capacity, chairs are all filled with ppl sitting, no space between a patient and the other. Also a PCR room, checking for Corona beside a general practitioner room!!! I had a 4 year old kid, a husband with low immunity. I had to leave at once when I realized that?! Don't believe this is normal!!!!!!
    2 people found this review helpful 👍

  • 4/5 Naresh K. 4 months ago on Google • 13 reviews
    Thanks Dr. Shaker (Gastroenterologist), he is excellent, very patiently collected all health history information, then he analysis and recommended for testing and provide medications. The reception team is very welcoming. Only issue with Lab department little neglect and they speak customer while looking into personal phone and not even advice what will be next step. One more important note IC have plenty car parking space.
    1 person found this review helpful 👍

  • 4/5 D M. 6 years ago on Google
    Comprehensive place with all facilities may not have expert in all department but its good to go..
    1 person found this review helpful 👍

  • 5/5 Ernest C. 2 years ago on Google
    Great customer service
    1 person found this review helpful 👍

  • 5/5 ms S. 1 year ago on Google
    I went to see Pediatric Dr.Mudassar Hafez for my boy has swelling inside of nose. The hospital's process was good. Also doctor was very nice.
    1 person found this review helpful 👍

  • 5/5 Abdusemed A. 5 years ago on Google
    its the best place to cure your eyes in the Golf Countries
    1 person found this review helpful 👍

  • 5/5 Grey l. 2 years ago on Google
    Dr. Amal Shamma works for the International Hospital, which is the hospital version of Internation Clinics. She is the BEST Pediatrician in all Kuwait for anyone looking for an American trained Arab American and fluent English and Arabic speaking doctor for their children. She's Lebanese and American and she's been here since I was a child. My mother trusted her with my case and I trust her with my childrens care. Thats what kind of children's doctor she is. I commend the people who managed to get a hold of her and praise the International Clinic group for recruiting her. This shows how much they care for our kids. Well done!
    1 person found this review helpful 👍

  • 1/5 sam m. 2 years ago on Google
    Unfortunately, overpriced and not good service, staff very unprofessional and treatment isn't good at all, paid a lot Unfortunately, administration is very weak and don't know how to manage the clinic at all this the main problem.
    1 person found this review helpful 👍

  • 3/5 Valen T. 2 years ago on Google
    The service/doctors are alright, people in reception area FORGET TO INFORM about patients waiting for their appointments in the waiting area. Once, they made me wait for almost AN HOUR for a check up, just simply because the receptionist forgot to inform the doctor that I was waiting....awful organization/management and loads of miscommunication between receptionists and nurses that are supposed to inform about patients and the waiting times and turns.
    1 person found this review helpful 👍

  • 5/5 Yahya B. 4 years ago on Google
    Nice clinic, with helpful and kind staff as well as doctors
    1 person found this review helpful 👍

  • 5/5 Nadine B. 2 years ago on Google
    The Drs are excellent and the staff too. The only problem is that the clinic is too crowded and there is a big wait before you can get to your appointment. Other than that all is perfect.
    1 person found this review helpful 👍

  • 5/5 Shaza M. S. 3 years ago on Google
    Thanks Dr. Richard
    1 person found this review helpful 👍

  • 1/5 Mohammad A. 6 years ago on Google
    I requested an appointment to remove a wisdom tooth today 6 sep 2018. 1 - I waited more than15 min to enter. 2- the doctor look on harry. 3- I had to make x-Rey twice don't know why! 4- the invoice was 130 KD which very very high 5- I waited 30 min in the pharmacy without receiving the medicine where the Dential medicine should be taken immediately! So I went out and purchased it from my pocket. I had very bad experience with the clinic and I didn't receive the value of the money Also I will never back again in addition of that I will raise the complain to the ministry of health.
    1 person found this review helpful 👍

  • 5/5 MojoRevelation 4 years ago on Google
    Excellent service that’s quick
    1 person found this review helpful 👍

  • 5/5 saswata n. 6 years ago on Google
    V good hospital. Staff v helpful. Dr i visit is excellent!!
    1 person found this review helpful 👍

  • 4/5 wit z. 5 years ago on Google
    Clean clinic & very accomodating and friendly staffs. From Hawally, just ride 66 bus going to salmiya and drop off at Ruby Tuesday, and walk just one block to find d clinic.
    1 person found this review helpful 👍

  • 5/5 Hamza H. 5 years ago on Google
    Best clinic in Kuwait
    1 person found this review helpful 👍

  • 5/5 Hema m. 9 months ago on Google
    IC is one of the best Home Care providers in Kuwait We provide Home Care Medical Services Such as Elderly Care, Infant Care, Home Nursing, ... In International Clinic, we aspire to be the Private Healthcare Facility recognized for setting the standard for excellence and responsiveness in the Gulf ...
    1 person found this review helpful 👍

  • 3/5 Muhammad “Jacob ibby” I. 4 months ago on Google • 25 reviews
    Good availability of doctors. Dr I saw was extremely rapid and wanted to get the visit done ASAP it seemed. He was also complaining about things with his colleagues over a phone conversation which as a patient isn't nice to hear. When I went down to the pharmacy one of the guy was on his phone and took his time to get up to serve me.ive had better experiences. Wasn't the worst but had better in private hospitals like darushifa in hawally. Smaller private clinics like IC should consider providing 10/10 customer service. Smiling and giving that extra bit of time (which you are paying for) goes a long way

  • 5/5 Bagir I. 6 months ago on Google • 12 reviews
    International Clinic is located in a very nice spaceous building. The staff is patient, helpful, and the booking process is straightforward. What sets this clinic apart - is almost no waiting lines; they attend to patients very quickly. The dermatologist and lab specialists I visited was skillful and efficient. It's also a relief that they accept all major insurance cards, making it convenient for most. Moreover, there's ample parking space available around the clinic, which is a bonus. All in all, International Clinic offers a pleasant and efficient healthcare experience, and I've been quite satisfied with their services during my visits.

  • 5/5 venki a. 2 months ago on Google • 7 reviews New
    Cardiology department doctors r well experienced, and staffs are very kind and professional.

  • 5/5 Patricia C. 2 months ago on Google • 5 reviews New
    International Clinic live up to its promise of Excellence in Healthcare! All the staffs are welcoming and the Doctors are all great & experienced! You’ll really feel the comfort & care in this clinic. All your medical requirements will be met here and more! Thank you IC! ❤️

  • 5/5 muhammad s. 5 years ago on Google
    Ic is famous one since 1992 famous doctors.

  • 5/5 naveen b. 10 months ago on Google
    Good Hospital, This was my second visit. Got the appointment after a week for urology consultant Dr.Leons Joseph. He was very professional. Very good Doctor. Thank you

  • 2/5 Twystd L. 1 year ago on Google
    Don't bother making an appointment. Just show up as early as you can. They go by a first come first serve basis. The nurses do not announce names loudly when called, so make sure you are sitting/standing near the reception desk.

  • 2/5 Shalin S. 5 years ago on Google
    The consultation went very well, but have been trying to get in touch with the Dr for the past 4 days and the hospital just cant serm to get her to call me back. Inspite of repeated attempts at calling her during working hourse..middle of split duty ..after working hours..nothing works. Reception hands out the HR cheif tel number and there is no reply on that either. Extremely disappointing!

  • 4/5 Prince M. G. 1 year ago on Google
    I would highly recommend this hospital if you have a private insurance. I recommend 2 doctors here: dr richard and dr Robert. In dentist: Mohammad Dhiab is also very nice. the bad thing is that they dont have enough staff for lab support on ground floor. poor recruitment strategy by hr department perhaps. it is much better than the metro clinic in Salmiya.

  • 5/5 E J. 1 year ago on Google
    I had no problem while here. I just had to bring my passport, as I have no civil i.d yet. The reception team on the phone informed me of the cost and payment. When I arrived the reception team where friendly and directed me to the correct floor. I had some paperwork to complete and saw the doctor within 15 minutes of my appointment time and was seen and provided with treatment. They even let me comeback the next day as I forgot my doctors sick note for my employer. Very good clinic and Dr Imam Badawy and nurses are excellent.

  • 2/5 Julie Lantaca (. 1 year ago on Google
    Costumer service make u upset then they dont know slides even u have referral they tell u go der go there they cannot assist the costumer that in pain.....

  • 1/5 English T. 1 year ago on Google
    They just asked me for a CASH ONLY upfront payment without doctor’s evaluation as the insurance takes a while to get back to them. This is of course an utter lie. Too bad, it used to be a great clinic.

  • 5/5 Kage 4 years ago on Google
    Very good clinic and very professional in dealing with clients.

  • 1/5 Melissa P. 1 year ago on Google
    Clínic it's ok, first time to the gynecologist and was the worst Gyn i have been to. I have nothing else to say cause also the doctor said 3 words, take the pill!! For someone at my age the pill is not a solution is a life threat actually, didn't even saw correctly the eco cause i went to another doctor and i have a diagnosis now. This doctor shouldn't even be working there or hold a degree even. It's very sad this happens cause then is too late for the patients to solve an issue. She is there just to get money she has no soul or care about her patients

  • 4/5 Discuss t. 1 year ago on Google
    Good staff good doctors but not clean

  • 5/5 Mohamed K. 4 years ago on Google
    (Translated by Google) A respectable hospital and excellent service (Original) مستشفى محترمه وخدمتهم متميزة

  • 5/5 ARJUN R. 4 years ago on Google
    One of the best hospitals here in Kuwait. Professional doctors and treatment 👍

  • 4/5 King smoker g. 1 year ago on Google
    This is a really good hospital, it is really clean and nice staff, and the doctor was really nice

  • 5/5 Bruce A. 1 year ago on Google
    I just want to say a massive THANK YOU to Dr Najeem for seeing me today without an appointment and doing a great job with my dental work....the best...👌🏽👌🏽👍🏽👍🏽

  • 5/5 Hesham A. 4 years ago on Google
    Old is gold

  • 1/5 Michel N. 5 years ago on Google
    Worst clinic, it is more like a shop where they try to get most of your money for doing nothing rated 0/5

  • 5/5 Nabil C. 5 years ago on Google
    Receptionest need training

  • 4/5 Rawan A. 5 years ago on Google
    Very good staff and excellent doctors

  • 1/5 Michael A. 6 years ago on Google
    Reception guys are cheating ppl without informing them about any insurance card deduction

  • 1/5 Ahmed A. 6 years ago on Google
    They need better people to manage appointments and wait time.

  • 4/5 Hello 6 years ago on Google
    (Translated by Google) Small hospital, but good if you want to do x-ray. I feel some chaos in the hospital. The workers laugh at a loud voice. I don’t know a strange feeling, but there is an Indian doctor of excellent nationality in the work of radiation and sonar, and their prices are appropriate for the rest of the hospitals. (Original) Small hospital but good if you want to do x-ray اشعر بعض الفوضى في المستشفى العاملين يضحكون بصوت عالي لا اعلم شعور غريب لكن يوجد دكتور هندي الجنسيه ممتاز في عمل الاشعات و السونار و اسعارهم مناسبه لباقي المستشفيات

  • 5/5 mohsen f. 6 years ago on Google
    Great direction with shortest path

  • 4/5 Sanjeev M. 6 years ago on Google
    One of the best private hospital in Kuwait

  • 5/5 Amr T. 6 years ago on Google
    Good Clinics

  • 1/5 saidingpuii s. 6 years ago on Google
    I called many times and there are no answer ! Very disappointing

  • 3/5 kerelos b. 6 years ago on Google
    Very good

  • 3/5 Abdullah A. 6 years ago on Google
    Used to be one of the best clinics

  • 3/5 kooot80 6 years ago on Google
    (Translated by Google) My review is not about a visit experience, but rather about your lack of response to the exchange. The autoresponder says we strive to provide the best service and progress .... etc Start with the exchange. Today, June 23, 2017, the last Friday of the blessed month of Ramadan. (Original) تقييمي هذا ليس عن تجربة زيارة بل لعدم ردكم على البدالة. الرد الآلي يقول نسعى لتقديم أفضل خدمة ونرتقي ....الخ 😏إبدأوا بالبدالة. اليوم ٢٣/٦/٢٠١٧ آخر جمعة من شهر رمضان المبارك.

  • 4/5 maria ailleen p. 3 years ago on Google
    The clinic take steps to protect everyone who enters the clinic from the spread of the corona virus. I felt safe somehow.

  • 3/5 Nader H. 3 years ago on Google
    Very old building but very good doctors.

  • 1/5 Sakina S. 3 years ago on Google
    Worst hospital staff experience ever! They have been holding my test results since March, I have called them thrice to follow up and there has been no reply till now. Every time I'm told they will inform me shortly! The website complaint form should work for users to register complaints!

  • 1/5 RAMADAN 3 years ago on Google
    (Translated by Google) I was too late for the swab (Original) اتاخرت جدا علي ما اخدت المسحة

  • 1/5 Basma A. 3 years ago on Google
    Clinic ?? No its like Grocery Shop , Fraud , Unprofessional Doctors and when you make a complaint the administration Just let you calm down then Forget about your right , Fraud . Bad behavior . Its not a hospital , even its not a clinic , its a Grocery Shop

  • 5/5 Danat P. 5 years ago on Google
    The best clinic in Salmiya! The Doctors and the nurses are very polite especially nurse Jannet☺

  • 3/5 SK Razon B. 4 years ago on Google
    Yeah ok very good

  • 5/5 JUBIN A. 2 months ago on Google • 1 review New
    Dr ganga is the number one Indian gynaecologist in Kuwait. Her behavior to patients very nice, educate patients thoroughly and nice explanation, Who care about her patients than the money....Well experienced.....Prescribes minimum medicine with reasonable price.… Doesn’t give unnecessary meds and tests…

  • 5/5 BENSON “M” D. 2 months ago on Google • 1 review New
    One of the best doctors and one of the best good looking Clinic in Kuwait.. Professional experienced doctors, Best system provided and treatment also good…

  • 5/5 SUJA B. 2 months ago on Google • 1 review New
    Very good doctors, &very kind, friendly, professional staff.

  • 5/5 roshi j. 2 months ago on Google • 1 review New
    All doctors and staff are very good and kind,very frindly


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