Upon check in the receptionist could not find my reservation and looked at me as if to say what would you like me to do about that! She then proceeded to serve 2 other customers and try to ignore me, after kicking up a fuss she made us wait more than 40 minutes until she would give us a room. She made us feel intimidated that we had done something wrong, I thought they were going to ask us to pay again! Thankfully they didn’t but their advertised room rate is €75 but I only paid £28 via Expedia and even with this rate I felt short changed. The internet did not work, we asked why and she just shrugged her shoulders & said it’s sh*t!! Unbelievable, she then asked us to speak Spanish as she couldn’t speak English. I complained to Expedia to advice them on this awful experience and hope nobody else is forced to stay here. My advice - don’t stay in Sidi Bouzid (Sidi BS more like!), and this place doesn’t deserve to be a hotel.

اسوام غالية وخدمات رديئة Expensive and very bad service

We had to change twice to find a working AC unit Room full of insects of all sorts Breakfast exposed to flies and bees Too expensive for that poor quality service

The rooms are very small and the price is very high

(Translated by Google) This is my second and last time at this hotel. Bad service, the smell of the rooms too. Not to mention that I booked a room in advance by phone and email and when I arrived I found something else. This is my second and last time at this hotel. Lousy service, the smell of the rooms too. Not to mention that I booked a room in advance by phone and email and when I arrived I found something else. (Original) C’est ma deuxième et dernière fois à cet hôtel. Service pourris, l’odeur des chambres également. Sans mentionner que j’ai réservé une chambre à l’avance par téléphone et email et à mon arrivée je trouve autre chose. This is my second and last time at this hotel. Lousy service, the smell of the rooms too. Not to mention that I booked a room in advance by phone and email and when I arrived I found something else.

Memory of a past glory this Hotel, yet offers a charming welcome but for the rest nothing is up and running! Restaurant lacks everything, bedrooms are ok but unfinished! Wires in the room are still Visible! Shower doesn't work no towels in the bedroom. A huge gap between the photos and the reality

(Translated by Google) Excellent hotel. The staff is very friendly. The rooms are spacious and clean. Hotel recommended (Original) Hotel eccellente. Lo staff è molto friendly. Le camere sono spaziose e pulite. Hotel raccomandato

Very comfortable and large bed, quiet room, decent water pressure and hot water. Low on the amenity side though

Friendly hotel and friendly and helpful staff,a good restaurant!

Excellent Service

(Translated by Google) A very good hotel, the rooms are beautiful and very comfortable, everything is in the little details the staff are also welcoming and kind (Original) Un très bon hôtel ,les chambres sont magnifiques et tres confortable , tout est dans les petits détails le personnel est également accueillant et gentil

Huge bed in a quiet room with good bath room and hot water. No amenities or extras. I recommend. Thank you. Merci.

Excellent place, highly recommended!