3/5 B H. 1 year ago on Google • 47 reviews
BAD
SERVICE
BRIAN
STRIKES
AGAIN
I
had
been
my
saving
my
first
Indian
cuisine
experience
in
Cambodia
for
Travancore,
after
hearing
so
many
raving
reviews.
Three
months
later
I
caved
in
due
to
craving
butter
chicken.
Unfortunately
my
experience
was
ruined
by
an
individual
staff
member
called
Brian
(who
is
not
the
actual
owner
as
stated
in
previous
reviews,
the
owner
is
great!).
I
came
for
a
peaceful
lunch
but
instead
I
was
pestered
and
stared
at
by
the
constantly
watching
Brian.
Fortunately
it
takes
a
lot
for
me
to
feel
uncomfortable,
if
anything
I
found
his
customer
service
so
bad
it
was
comical.
The
food
itself
was
extremely
tasty,
although
due
to
the
mentioned
member
of
staff,
I
found
out
it
was
apparently
reheated
and
that
"I
should
come
at
dinner
for
freshly
cooked
as
it's
much
better..."
The
price
was
also
very
steep,
hence
saving
it
for
a
special
experience.
Travellers
and
expats
alike
will
have
to
justify
the
price.
Overall
the
food
was
very
nice
and
filling,
I
chose
to
ignore
Brian's
comments.
Brian
even
decided
my
drink
without
asking
because
"he
knows
best."
I
asked
for
an
ice
coffee
and
he
said
it's
all
instant
coffee
and
that
I'd
like
a
sweet
lassi,
he
then
took
away
the
drinks
menu.
Luckily
for
him
I
often
ask
for
recommendations,
I
am
also
not
allergic
to
lactose.
I
tried
to
listen
to
my
music
but
was
routinely
interrupted
by
Brian.
At
first
i
thought
he
was
friendly
and
service
orientated,
but
then
he
started
to
try
and
make
me
order
multiple
starters
and
even
bring
home
a
meal
for
my
partner?!
He
actually
stopped
the
small
talk
interaction
abruptly
to
try
and
sell
more
food...
A
few
more
interactions
later,
Brian
mentioned
he
had
been
here
for
nearly
3
months
which
is
the
same
as
myself.
Brian
then
told
me
he
didn't
actually
like
Cambodia
and
preferred
"Dubai,
etc."
But
was
too
old
so
stuck
here
not
by
choice
but
due
to
easily
accessible
visas.
Great
chat
Brian,
thanks
for
telling
me
the
country
Ive
decided
to
live
in
that
it's
not
very
good
whilst
I
was
eating
my
meal
👍😂
if
you
don't
like
it,
at
least
keep
it
you
yourself
or
pre/post
meal.
I
eventually
had
enough
and
watched
something
on
my
phone,
cutting
him
off.
Brian
then
started
pacing
back
and
forth
in
front
of
me,
watching
me
eat
and
trying
to
see
what
I
was
watching.
It
was
truly
surreal!
I
don't
think
he
means
to
give
off
intimidating
energy,
I
just
also
don't
think
he
knows
how
to
be
front
of
house
or
even
waiting
staff
either.
At
the
end
Brian
kept
mentioning
to
me
to
leave
a
review
and
specifically
mention
him...
"BRIAN"...
I
said
I
usually
leave
a
Google
review
and
his
face
lit
up.
I
don't
usually
go
into
so
much
detail,
especially
if
not
needed.
But
I
specifically
wanted
to
share
my
whole
(literally)
jaw
dropping
lunch
time
experience
thanks
to
Brian.
just
as
Brian
so
desperately
wanted
me
too
👍
I
did
have
the
pleasure
of
meeting
the
owner
(not
Brian!)
who
was
lovely,
passionate
and
endearing
about
his
restaurant,
customers
and
Cambodia
overall.
He
saved
this
review
last
minute
from
a
very
low
rating.
Hopefully
he
manages
to
either
get
Brian
some
training
on
mannerism,
demoted
or
replaced
after
seeing
this
is
a
reoccurring
issue
in
many
recent
reviews.
The
predominantly
low
scoring
issue
from
all
the
reviews,
is
all
thanks
to
one
individual's
attitude
and
service
skills...
Which
are
yet
to
be
found
🙏
6 people found this review helpful 👍