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Starbucks

Cafe Bar Coffee shop Coffee store Espresso bar

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention drink, order, drinks,


Address

4351 AZ-90, Sierra Vista, AZ 85635

Website

www.starbucks.com

Contact

(520) 458-0989

Price rating

$$ $$

Rating on Google Maps

3.60 (108 reviews)

Open on Google Maps

Working Hours

  • Sunday: 6 AM to 7 PM
  • Monday: 6 AM to 7 PM
  • Tuesday: 6 AM to 7 PM
  • Wednesday: 6 AM to 7 PM
  • Thursday: 6 AM to 7 PM
  • Friday: 6 AM to 7 PM
  • Saturday: 6 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: drink (12) order (6) drinks (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 hairy 1 year ago on Google
    This place is a circus. They are always out of ingredients...and they are located in a grocery store lol. It seems like the ladies working there are always in a bad mood and i really dont remember them ever making my drink right. Our last straw was placing an order on line said our order would be done in 30m....went to the kiosk in safeway and its closed...there was a sign that said closed for a month...They didnt even take the responsibility to shut down the online option so they are still taking money lol.
    2 people found this review helpful 👍

  • 3/5 Rick F. 2 years ago on Google
    Isabel and Liz were kind and pleasant; however another worker whose name tag was skewed something -Anna and she had a spider tattoo on her neck, was condescending and abrasive. I’ve had an encounter with her before and she was the same way so it’s not a one off. She clearly has attitude issues. I don’t expect to be treated like royalty, but some kindness Isn’t so much to ask.
    2 people found this review helpful 👍

  • 2/5 JR C. 2 years ago on Google
    I've had terrible experiences the last few times I've gone. The staff doesn't acknowledge you and seem to avoid taking orders. I had a mobile order for pickup and I had to wait about 5 minutes for them to notice me and hand me my drink. There were also no customers at the time. The Target starbucks is 1000x better.
    1 person found this review helpful 👍

  • 3/5 Diana B. 2 years ago on Google
    The scheduling manger needs to get a good talking to. How do you only have two people on a shift that gets busy and both of them are practically new. They didn’t have to say they were new but it was completely obvious that they struggling from not knowing the flow of things. While one knew more than the other, they still didn’t have enough experience to run a busy shift on their own. The poor girls were struggling. That’s why I’m giving 3 stars because the employees were nice and they were trying to keep things in order. If it were any other experienced employee that was being lazy, I would have given 1 star. The drink took 35 minutes to be made and was super sweet like the mixture ratios were off. I didn’t expect much after seeing the girls struggling. Which, again, the scheduling manager needs a good talking to about scheduling.
    1 person found this review helpful 👍

  • 5/5 Amber R. 3 years ago on Google
    Always amazing customer service, drinks and food made right (and delicious).
    1 person found this review helpful 👍

  • 1/5 H M. 3 years ago on Google
    Worst experience at Starbucks. Whoever the two ladies working 1/9/2021 @5:30pm were, they must have been bothered by the mere presence of me. When ordering (nothing difficult or special) I was asked the simple questions of: hot, cold, etc., although I'd previously provided that information. After ordering first drink she asked, 'is that all?' No ma'am, I replied, I have another, and ordered. The barista making the drinks expressed to the customers before me to have a great day and thanked them. When I picked up my drinks, I said, 'thank you very much'. And she walked off. I continued to look at them both, wondering what the reason for the less than desirable exchange was for, only to just walk away, shaking my head. I think I may just be asking too much; common courtesy?
    1 person found this review helpful 👍

  • 1/5 Miranda F. 3 years ago on Google
    The only Starbucks where I've ever been charged $1 extra for whipped cream... I'm not worried about the dollar, but it's the principle of it. The barista taking my order was not having a good day and it showed!
    1 person found this review helpful 👍

  • 1/5 Lupita M. 1 year ago on Google
    Awful service!! Barista told me they are not supposed to blend my drink when I’ve had this same drink blended at other locations. Oct 29th @6:00pm. The location next to them inside of Target, now they are awesome, friendly, unlike the one’s inside of Fry’s. They will make your drink exactly how you want it. The baristas are super friendly.
    1 person found this review helpful 👍

  • 3/5 Alexa F. 2 years ago on Google
    My drink was made perfectly. The only reason I'm not giving 5 stars is because I can't understand why I waited 20 minutes at 7am for my frapp. There were only two women working. They were out of grande cups so I was forced to get a venti. They didn't have the right lids for the frapp so I had to take the lid off to drink it, and they were out of straws. I feel bad for the staff because whoever is making their schedules is doing them dirty. They are clearly super stressed, and when they run out of something like soymilk, one employee has to run to the back of the store to get more which leaves just one employee manning the register and making drinks. During the morning coffee rush that's extremely unfair to do to your employees. It's crazy that they are still able to hand out drinks with a smile so kudos to them but whoever is managing them needs to be retrained.

  • 3/5 Olivia K. 1 year ago on Google
    Past three visits (within one week) out of many ingredients. 1st visit pumpkin, second visit heavy cream, third visit (tonight) out of cold brew and all holiday drinks???

  • 4/5 Barb S. 1 year ago on Google
    Always enjoy grabbing a drink from Starbucks. Never had a problem & I get it made the way I want.

  • 4/5 Brenda A. 1 year ago on Google
    They always have great coffee and tea flavors!!!! I just wish the prices were better.

  • 5/5 Ry Bajanconcepts (. 1 year ago on Google
    Well, the new changes are pretty snazzy (yes, I said snazzy) What makes this location stand out for the other 2 locations to me us the absolute amazing 👏🏽 customer service we receive from Aliese is Jedi Master level. She knows my wife's multiple orders and at times have had the order completed by the time we are finished paying. Super friendly team all around. If your drink is not up to par, they will remake it. We have yet to come across this issue ourselves, however, when trying new things to even be told this is just impressive. We have been closer to the Starbucks further away and will reroute to this location for that level of service. Keep up the excellent work, we truly appreciate it.

  • 1/5 Katie S. 11 months ago on Google
    This might be one of the worst Starbucks I’ve ever been to. This is the third time that I’ve waited 20 minutes for a drink that was made wrong and didn’t taste the same. They always seem to be short staffed and the staff that is working is not very friendly or polite. Probably the last time I’ll go there.

  • 5/5 Joe G. 1 year ago on Google
    Liz always makes sure that customers are always looked after. Great person and her staff are a very positive group of people. We thank you all

  • 5/5 ItzIsaac 6 months ago on Google
    Good food and baristas have good knowledge of menu items and make the recipes correctly. Even with mobile orders they are pretty quick and will always make sure you get what you ordered. Liz the manager is pretty cool. Selena and Kahla are real ones, Robert’s cool too, very friendly. p.s. i got f i r e d f r o m h e r e.


Call (520) 458-0989 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Prepared foods
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Drive-through

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