2/5 Pamela P. 2 years ago on Google
Not
working
tonight
.
.
.
we
used
the
call
ahead
service
to
put
ourselves
on
the
wait
list,
they
send
a
text
to
your
phone
when
your
table
is
ready.
We
were
seated
probably
within
a
minute
of
receiving
our
text.
Our
waitress
was
okay
but
was
clearly
rushed
and
not
handling
the
crowd
very
comfortably.
She
took
our
order
just
fine,
but
then
.
.
.
nothing
for
the
better
part
of
an
hour.
No
food,
explanation,
or
manager.
By
now
we
normally
would
have
given
up
and
gone
home,
but
it
was
getting
later
and
we
were
really
hungry
(67
miles
on
the
bicycle
Tour
de
Tucson
=
starving!).
When
asked
to
check
on
our
food
the
waitress
seemingly
did
check,
told
us
there
was
one
order
ahead
of
our
but
then
we
would
be
next.
Twenty
minutes
later,
not
so
much.
She
volunteered
that
she
would
be
giving
us
a
discount
—
our
bill
was
about
$35
at
that
point
solely
because
we’d
each
ordered
a
large
margarita,
which,
our
mistake,
was
huge!
and
cost
$16.95
each.
Our
food
did
finally
arrive,
albeit
the
meat
for
a
fajita
arrived
later
so
all
that
was
served
were
the
rice
and
beans.
It
seemed
like
about
the
time
we
arrived,
food
stopped
coming
out
of
the
kitchen.
No
reason
was
given?
All
that
having
occurred,
we
weren’t
fully
mad
until
we
realized
the
“discount”
we
were
given
was
$2.97.
On
a
$60.00
to
$70
bill?
Why
bother?
The
waitress
told
us
that’s
the
biggest
discount
they
give.
Seriously??
That’s
just
weird!
I
said,
“You
probably
should
tell
people
that
because
it’s
unreasonable
and
nothing
like
what
we
expected
after
we
heard
“discount.”
We
also
said
we
know
it’s
not
the
server’s
fault
when
the
kitchen
just
isn’t
getting
food
out
timely.
Her
goose
was
likely
cooked
at
that
point,
but
all
she
said
was
“Okay,
goodbye.”
We
did
leave
a
15%
tip
—
because
that’s
the
civilized
thing
to
do,
but
they
need
a
manager
on
hand
to
speak
to
the
customers,
and
a
discount
of
$2.97
for
waiting
an
hour
for
our
food
is
somewhere
between
insulting
and
bizarre.
How
could
any
business
think
that’s
reasonable?!
It’s
hard
to
say
if
the
food
was
good,
at
that
point
we
just
ate
to
eat.
It
must
have
been
okay
because
we
did
eat
it!
Not
sure
if
we’d
risk
that
experience
again.
The
problem
happens
in
restaurants
sometimes,
but
we
deserved
better
customer
service.
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