1/5 Sam S. 6 months ago on Google
We
booked
the
Flight
Deck
Suite,
because
we
wanted
the
unique
and
unusual
experience.
We
booked
ten
months
in
advance
and
flew
all
the
way
to
Stockholm
solely
for
this
purpose.
(We
even
confirmed
our
reservation
by
email,
because
this
was
an
important
trip
to
us.)
On
the
morning
of
our
stay,
the
property
called
us
to
announce
that
they
had
decided
to
not
honour
our
reservation
due
a
triple
booking.
Following
some
quite
tense
arguments
with
the
manager,
I
was
promised
a
full
refund
and
a
downgrade
to
the
very
basic
shared
hostel-style
accomodation.
If
you're
reading
this
at
any
point
after
you've
booked,
my
advice
is
to
start
the
refund
process
now,
so
you
can
avoid
getting
scammed
and
start
looking
for
somewhere
else
to
stay.
The
standard
rooms
are
quite
small,
and
there's
very
little
about
them
that
gives
a
sense
of
aviation.
The
wall
is
curved,
sure,
and
there's
an
overhead
bin.
Really
the
ambience
here
is
the
same
as
any
other
budget
hostel,
but
at
a
much
higher
price.
The
reception
desk
is
staffed
by
the
manager,
begrudgingly,
for
an
hour
or
two
now
and
then.
(It
seems
he's
been
doing
this
for
ten
years
and
the
novelty
of
his
job
has
long
worn
off.)
There's
a
bar,
again
unmanned.
If
you've
ever
stayed
in
a
low-budget
bargain-basement
F1
hotel
or
grotty
shared
communal
hostel,
it's
like
that
-
but
without
the
staff,
service,
or
ambience.
The
only
member
of
staff
we
encountered
was
staggeringly
incompetent,
both
with
us
and
in
interactions
we
observed
with
other
guests.
(To
the
owner:
if
you're
reading
this:
He
appears
to
be
your
main
problem.
If
you
share
my
enthusiasm
for
doing
Liv
justice,
you
need
to
replace
the
manager
with
someone
who
has
working
experience
of
running
a
hospitality
business.)
The
WiFi
wasn't
working,
which
the
manager
says
is
the
airport's
fault,
not
his.
(By
the
way,
everything
here
is
someone
else's
fault.
The
manager
takes
no
responsibility
for
the
hostel
he
is
supposed
to
be
managing.
The
lift
hasn't
worked
for
months.
The
website
contains
out
of
date,
contradictory
and
false
information.
None
of
this
is
the
manager's
problem.
The
booking
system
is
clearly
broken,
accepting
multiple
conflicting
bookings
for
one-of-a-kind
suites.
This,
he
explained
to
me
at
length,
is
not
his
problem
either:
This
is
the
problem
of
the
company
that
owns
the
booking
system.)
The
property
is
generally
quite
tatty,
with
peeling
paint
and
saddening
signs
of
neglect
and
disrepair.
It's
a
real
shame
to
see
this
once-magnificent
aircraft
left
to
deteriorate
in
this
state.
It's
genuinely
saddening,
as
an
aviation
enthusiast,
to
see
this
airframe,
and
this
business
opportunity,
left
to
rot.
Luckily,
if
you've
already
made
the
mistake
of
booking
here,
you
have
local
options.
There's
a
regular
free
bus
service
to
the
airport,
where
you'll
find
restaurants
and
bars
(with
friendly
helpful
staff),
free
WiFi
(that
works!),
and
all
the
other
reasonable
amenities
that
this
hostel
is
lacking.
Better
still,
if
you
haven't
booked
yet,
the
airport
security
staff
are
very
tolerant
of
passengers
staying
overnight
on
their
lounge
chairs,
or
stretching
out
across
the
comfortable
seats.
The
area
around
gate
F33
is
especially
comfortable
and
quiet.
And
if
you've
got
100SEK
for
the
day-fee
at
Hotel
Arlanda,
you
can
enjoy
their
outdoor
pool,
gym,
changing
facilities,
showers
(including
shower
gel
-
the
Jumbo
Stay
shower
dispensers
were
empty),
clean
towels,
and
even
water
and
fruit.
If
you're
thinking
of
coming
to
stay
here
because
the
flight
deck
suite
appeals,
prepare
for
disappointment.
But...
if
you're
just
looking
to
get
some
rest
before/after
your
flight,
I
have
even
clearer
advice:
The
nearby
airport
terminals
and
hotels
are
not
just
reasonably
priced
but
also
orders
of
magnitude
better,
with
bars
and
restaurants,
comfortable
accommodations,
ensuite
bathrooms,
and
helpful
staff.
If
you
find
that
all
the
local
hotels
are
fully
booked,
and
Jumbo
Stay
is
your
absolute
last
option...
Then,
and
only
then,
as
a
last
resort...
Sleep
rough.
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