I wanted to like and trust this place. But I don't. I found out my neighbor had the same experience; You never see what you have earned, and if you ask, they don't know. They'll throw a few bucks your way, it's a joke. The whole operation is sketchy. I know the owner will respond very defensively. She never responded to my requests. And I'm done complaining. Just beware people.

Love the $1 sidewalk bins! Found a few great items in there! I think this shop is definitely more for people who wear juniors clothing. While there was some women's and even plus sized clothing in there, it just all felt a bit too hip and trendy for someone who has some very tried and true fashion choices. I think young people and teens would definitely love shopping in there, but I didn't find much of anything for myself. There were some designer bags but they were up on the wall and you couldn't reach them to see the condition or the price on any of them. The shop is clean, smells fine, and everything seems to be pretty well organized. I personally didn't like how they had the jeans folded in half on the jean hangers, it made it hard to assess each item as I was shopping since I had no desire to take them off the hanger, unfold them, inspect them, then rehang and put back. Probably a space saving decision but definitely made me stop looking at pants right away. I was a little surprised when I walked in with a little bundle of the $1 sidewalk items and this lady kind of rushed up to me and said, "Did you get those out of the bin outside?" and when I said yes she immediately extended her arms to 'take them and put them up front at the counter.' It was probably meant to be friendly, but 1. I'm hearing impaired so her sudden appearance startled me, and 2. I felt like I was being profiled or something, like she was worried I was going to steal $4 worth of clothing? Again, I'm sure it was probably meant to be an act of kindness, but it rubbed me a little wrong. Perhaps because I wasn't apart of the decision, it was just feeling very "give me these now" and less "can I help you by holding these up front until you are done?" That being said, there is a lot of selection so you could certainly spend a long time looking around in there.

The sales girl was so accommodating to me. I recently found out I need a hip replacement and foot surgery so shopping is difficult without an electric cart. The sales girl, still in high-school, was so sweet and let me sit down as she looked for specific items and sizes of clothing along with putting together a birthday present with some of their hard to find or one of a kind novelty items. I spent a couple hrs there, I spent well over $200 and all I can say is the store is fun, great prices, has something for everyone new or lightly used and great customer service! Thank you! Until next time......

Love this place ...lots to chose from...buy 6 or more items of clothing items and they become half off...

Support a great small local business. Lucky Star has a wonderful selection of clothes for the whole family. The prices are very reasonable and they have great customer service. New items all the time! If you like to bring in clothes you no longer wear, you can get store credit for future purchases. Join their Facebook page and see some totally adorable outfits posted. You might see something you can't live without! Win win!

Cutest little boutique shop ever!! The lady employee was super sweet and bubbly :) we chatted and connected and she showed me to the cat lovers collection (such a joy for us Cat mamas). I admire art so she showed me the best coloring books ever !! There were a lot of locally made things which made me even more excited. I peeked around and there were clothes of all sizes super cute and shoes and hats and costumes It's so easy to get lost in a shopping trans there. They even had like new Victorias secret bras. So much fun stuff and I'm so glad to finally be able to check it out and I so recommend this lovely consignment shop <3 😽❤️

Came in to consign a few totes and the process was less than pleasant. She doesn’t take totes because “I can’t ensure you’ll get the tote back”… first red flag. Like… if you lose my totes, what else do you not keep track of? 🤷🏽‍♀️. I then asked her to explain the process in which everything goes in trash bags with your name on it… and they don’t go thru it while you shop like the website says. Then the lady grabbed a clipboard and told me to read and sign, no thanks! If you can’t take time with me to help me thru your process, then I’ll take my clothes elsewhere or sell them online myself. I’ll be going to Bella Luna in Bremerton to see if they do a much more clean and trustworthy job. Thanx

Oh my gosh this place is a lifesaver. I have to go to an event today and they were the nicest. Stacy was so helpful and really was the encouragement that I needed to find something in a pinch. I'm not a confident person with fashion but they made my life so easy. Thank you!!!

Rip Off! These people are crooks. They take your clothes and sell it but never tell you about it. If you want your clothes back they’ll give you the run around and have you email the Owner. Then the owner gives you the run around. Waste of time. Don’t go there.

If you’re looking to consign your things here, I’d beware…🙁 I went to drop off several bags of clothes here about a month ago. Many were brand new with tags, including a brand new pair of Sorel leather boots. I tried emailing them prior to dropping clothes off to explain this was a domestic violence situation and that I was moving but I never received any communication back. My daughter and I showed up with 3 bags and were told by the girl at the front desk the rules were “one bag per month.” She wasn’t particularly friendly, either. The bag limit was NOWHERE on their website. I gave them one bag, received no receipt of any kind which sort of made me nervous, but thought maybe they would email or mail me one. They didn’t. Was told “checks go out on the 15th each month.” I live 45 minutes away from the Silverdale store, so I’ve been trying to call to see if anything sold for a week now but you cannot reach them by phone either. A recorded message comes on and doesn’t allow for voicemail to be left. I’ve tried calling over TWENTY times at all hours of the day, no human ever picks up the phone. Will never again drop off items at this store. Just pathetic service all around. It would appear they’re in it to make a profit off of peoples items and not much else. Seriously, take your stuff somewhere else. 😒🤦‍♀️😠