Jennifer the masseur was very unprofessional. She was very rude despite when I said to do it slowly . She made rude remarks like what’s the point of doing soft if you can’t take the pain and after the session , she literally put so much powder on both legs and the upper cover where I was resting my feet fell. She wasn’t apologetic and went it is not my problem if you fell and went to further shout at me to stop talking. She is very rude . The other masseurs are much better , please avoid her. She doesn’t like her job and doesn’t care about customer service . I hope the management will look into it. Please do not employ someone like her .

I accompanied my 2 friends for a massage here on Friday night. One of my friends' masseuses, Jennifer commented that my friend resembled her clients who was big sized like her. Though my kind friend didn't take offence to her comment. I thought it was a very unprofessional comment to make to a customer. I think the management needs to educate its staff on maintaining professional customer service and avoid making such unsavoury and unnecessary comments. Secondly, Jennifer also displayed extreme misconduct when she told my other friend to 'not talk so much' when my friend asked her a question after an accident occured. This was completely a jaw-dropping experience! When we asked her to call her manager, Jennifer kept on shouting and blaming my friend even though my friend was trying to explain to the duty supervisor what happened. This was truly a horrible experience! My friend immediately emailed the Boss and left a review. Another staff who served by other friend did a good massage and she kept whispering into our ears to look for her the next time we came. Honestly, I felt very uncomfortable with her pushy approach. When we were about to leave, the duty supervisor whose name I don't recall, requested my friend to take down her review and offered her a discounted service on her next visit. My friend was open to taking down her review on condition that Jennifer apologised for her rude behavior. The duty supervisor apologised on Jennifer's behalf and explained that Jennifer has been a staff for about 10 years and "she's like that". Now this is completely unacceptable. First, a staff misbehaved and now, you're discounting her behavior? This is unfathomable. An Qi Spa, I had better opinions about you but this incident has totally been replaced by utter disappointment. We wanted to end our night with a relaxing massage but we left feeling very dejected and disgusted. You need to do something with your staff's decorum. Otherwise, it's definitely not going to serve you well.

Therapists Xiao Ju and Joanne are good. No hard selling. Prices are printed clearly on the menu. A great place to have massage and catch a short nap.

Always pass by this place but did not enter as outside looks dark but turned out to be decent place! Went with my mom as I saw the promo on website herbal bath and massage 1 hour. Therapist Joanne and another china lady are attentive to my mom & was informed the 1 hour is inclusive of the herbal soak so u need take note of timing you soak. Joanne did a good massage and will definitely visit again!!

Went for my first spa session and i enjoyed myself. I enjoyed the session which includes, massage, med soaked bath and ginger paste therapy. I added gua sha too and it was a great choice as after the session, I had the best sleep ever. The boss is very friendly and gave a lot of good advices on massage and the benefits of it. Highly recommended to all as this is a 24/7 place and the place is clean and legitimate 👍

Rated it 4 because shop lady charged me an extra $10 accidentally but made it up for 10minutes additional shoulder massage. Went in on a Wednesday night, and was the only customer at the foot massage area The masseuse was very professional at what she does. Had one of the best foot massage here!

Joan's service attitude is very good, and her massage techniques are the most appropriate I have ever encountered! Really recommend this place

First time here for massage. No hanky panky business. Massaged by Mary and felt so good after the massage. Worth coming back again. Value for money 🤑

I wish I had gone for a full body massage at 2am. They were open. I was rushed and only got back, neck and shoulders before my flight.

Have been going back to this place for massage recently. Really like the service from Joan. She's really skillful and friendly. Will only be back for her services. Well recommended.

Yesterday I go to anqi spa and the service very good and very relaxing from Joan n she's friend

Only when you come to an qi spa to experience the hydrotherapy medicinal bath in person can you know that it has the effect as mentioned. It is great👍🏻 Will come again

Good place,clean and massage skill good.

Very good service!