1/5 Matthew S. 4 years ago on Google • 2 reviews
Worst
experience
ever.
I
arrived
for
a
late
checkin
and
they
left
me
a
key
and
a
piece
of
paper
saying
what
room
I
was
in
(paid
for
a
solo
hostel
room).
Upon
getting
to
my
room
I
noticed
there
was
a
large
bed
bug
crawling
on
my
pillow.
I
did
not
want
to
stay
there
after
seeing
this
and
took
pictures
and
videos
of
the
bug
to
"make
sure"
I
would
receive
a
refund.
I
also
killed
the
bug
for
them
(your
welcome)
and
left
it
in
a
tissue
next
to
my
key
in
my
room
that
I
left
unlocked.
After
that
I
immediately
walked
down
the
street
to
the
next
hotels
and
finally
the
second
one
I
tried
had
a
room
available
(only
the
super
deluxe
room
was
available
but
because
it
was
after
midnight
they
gave
me
a
great
discount).
The
next
morning
I
went
back
to
Beds
and
Dreams
to
get
my
refund,
and
I
showed
them
the
dead
bug
still
in
the
toilet
paper
in
my
room,
along
with
the
video
and
pictures
(that
clearly
showed
them
everything)
(please
find
the
pictures
I
showed
them
attached).
The
women
working
the
front
desk
then
said
that
their
was
no
blood
from
the
bed
bug
when
I
killed
it
and
that
it
"wasn't
a
fresh
one"
whatever
that
means
and
that
"normally
there
is
blood
when
you
crush
them".
She
told
me
"I
can
not
be
certain
that
you
did
not
put
this
bed
bug
there"
even
thought
I
showed
her
proof
I
stayed
at
the
hotel
down
the
street
(Hotel
Clover)
and
paid
for
a
second
room
that
night.
We
then
realized
I
did
not
pay
the
full
amount
yet
as
I
booked
through
Hostel
World
who
only
took
a
deposit.
Beds
and
dreams
said
they
would
"email
hostel
world
to
try
and
help
me
get
my
deposit
back",
but
this
was
only
after
they
realized
there
was
no
way
I
would
give
them
anything
for
a
bed
bug
infested
room
I
did
not
stay
in
the
night
before.
Had
I
paid
already,
I
do
not
think
they
would
have
refunded
me.
Still
waiting
to
hear
from
hostel
world
on
my
deposit.
I
do
not
think
I
have
ever
written
a
review
for
anything
before,
but
this
was
such
a
horrible
experience
I
had
to
share
with
people.
Whatever
you
do
while
in
Singapore,
DO
NOT
STAY
AT
BEDS
AND
DREAMS!
1 person found this review helpful 👍