2/5 Clara 1 year ago on Google
Shockingly
unwelcoming
staff.
Two
ladies
at
reception
when
we
arrived.
We
hadn't
booked
as
it
was
a
spontaneous
decision.
We
looked
online
and
saw
they
had
a
room
available
(Hansel
and
Gretel).
We
were
so
excited!
The
excitement
died
when
we
were
greeted
with
the
most
bored
faces
ever.
It
was
like
they
didn't
understand
why
we
were
there.
We
asked
if
the
room
was
indeed
available
they
said
yes.
But
again
no
smile,
no
welcoming
feeling,
no
excitement.
We
went
to
our
room,
which
is
not
sound
proof.
You
can
hear
children
shouting
and
playing
around.
Anyway,
we
did
the
puzzles
which
were
very
easy
(very!).
The
H&G
theme
was
very
poorly
executed.
The
decor
was
lollypops
and
doughnuts
and
we
had
to
find
their
smartphone
which
they
left
inside
the
witches
house
(?).
They
could
have
done
so
much
more
with
the
decor
(a
gingerbread
house!!).
We
finished
the
room
with
15
minutes
left
on
the
clock
which
would
have
been
20
minutes
if
we
wouldn't
have
missed
a
very
silly
thing
(my
fault).
We
didn't
need
any
tips.
If
you
finish
an
escape
room
with
so
much
time
left
you
expect
the
staff
to
get
excited
for
you
with
"wow
congratulations!!
Well
done!
How
did
you
like
it?".
But
nothing.
The
lady
at
reception
just
took
the
phone
we
found
and
sat
down
and
ignored
us.
It
was
the
biggest
anticlimax.
No
picture,
compliment,
smile,...
We
just
walked
out
(not
even
a
"Goodbye
see
you
next
time").
We
took
a
selfie
ourselves
next
to
the
logo
of
the
escape
room.
It
was
so
disappointing.
The
room
is
easy
and
there's
only
really
one
path
to
follow
(not
like
in
some
good
ones
where
you
have
different
things
going
on
at
different
times).
But
that's
okay,
the
main
disappointment
was
the
staff.
Would
not
go
back!
2 people found this review helpful 👍