1/5 su mei O. 1 year ago on Google
What
a
bad
experience
on
the
staff
called
Boon
with
glasses
on
that
gave
a
bad
service.
It
happened
on
23
feb,
around
8.30pm
to
8.45pm.
I
enquired
a
pair
of
shoes
to
transfer
to
the
store
instead
of
further
explanation
he
rudeness
pass
me
the
phone
n
told
to
tell
the
person
my
name
n
Hp
no
for
collection.
He
didn’t
even
bother
to
explain
to
me
where
is
the
location.
What
a
ridiculous
move!
And
he
didn’t
even
explain
to
me
why
shoes
cannot
be
transferred
to
the
store
where
I
told
him
to
it’s
more
convenient
to
get
here.
He
just
keep
assuming
I
can
travel
down
to
other
stores
without
my
consents.
I
kept
repeating
myself
it’s
not
convenient
to
get
it
from
Vivo
or
MBS!!!!
I
want
it
Suntec!
But
he
still
called
Vivo
that
I
will
come
down.
When
did
I
say
I
ok
to
collect
at
Vivo
?
I
don’t
even
know
the
shoes
cannot
be
transferred.
I
need
a
explanation.
Not
just
throw
me
to
somewhere
else
where
I
don’t
even
know
what’s
going.
Please
improve
your
service
process.
That’s
not
very
good
to
confuse
a
customer
with
poor
execution
on
your
own
way.
Where
is
the
proper
service
for
customer
to
understand
the
whole
situation?
Why
are
you
keep
assuming
without
asking?
Poor
service!
Lack
of
communication!
Worst
experience
in
adidas!
What’s
wrong?