I could have delivered in the corridor of the labor ward due of Staff negligence! I had a difficult time writing this as it took me back to the dark place when I delivered my son in November 2020. My labor pains kicked in at night and I had to be admitted at the ward, with a training doctor and unmotivated nurses to attend to those who were to deliver that night. There was no regular routine check for dilation and one moment I felt like the baby was coming so I ran for help, only to find the training doctor asleep. She was kind to come help. It was not the baby, just stronger contractions, so I had to be more brave. My assigned doctor arrived moments much later, of course, not happy for the late night call. He didn't say a word, ordered I to be induced to fasten the process and left. After an hour or so he came and the look on his face said the baby would be there any time. He told me to go to the delivery room which I had no slight idea where it was. Nobody spoke English or cared to direct me. I passed it, continued to search along the corridor, 2 nurses were making fun of me and addressing me as Shaka Zulu. Am African and I didn't take this well as they used it to ridicule me in my most helpless moment. I would not, in any way recommend this hospital to anyone, not to experience what I went through. So many things could have been right, but weren't.

Very clean and comfortable rooms, highly skilled stuff - extremely polite and gentle, nurse staff are caring and respectful. Excellent patient care. Although my stay was relatively short but I was inspired by every single person that I came in contact with. Highly recommended. This is a professional hospital.

I have booked an hour before one week, but I have to wait more then 40 min...The plans of the people are not important! There is no parking space for the clients also! Definitely will not come again.

Good luck having a doctor call you back. Very disappointed at the lack of proper patient care. The second doctor practically yelled at me on the phone, and rushed through our conversation. Didn't get a chance to ask questions or receive the medical advice I needed.

I would say they are not prepared and they not prefer natural childbirth. The doctor who was following my pregnancy told me she could not commit to my plans of natural childbirth because she was busy and told me to choose another doctor from the website ("See their pictures and choose one"). When labor started, I was administered unnecessary oxytocin which led to extremely painful contractions, fetal hearth rate changes and an express labor for a total of 3 hours (although they were preparing me for a emergency C-section, but it the meantime I almost gave birth in the corridor). During the pregnancy I was not checked for Rh incompatibility with the baby, although they knew well my blood type. Other important blood labs were not made (thyroid panel). And a year before I got pregnant, I had an appointment and a doctor from the same hospital was confident and shameless to tell me that I would not be able to have children naturally, my only chance being potentially IVF. Needless to say he was wrong... Maybe things have changed and they have improved in many ways, but attitudes of people don't change.

I wouldn’t recommend it at all. They are trying to acquire government money and that’s it. Specially I won’t recommend even if you are dying dr. Savova...

(Translated by Google) If you want a successful in vitro procedure, DO NOT go there in any way! The doctors in this ... place ... don't care about anything but taking your money. Zero attention to patients, whom they see as walking wallets. Your failure is guaranteed. If you are lucky, you can only get rid of a bacterial infection (like my wife), and if you are not - 16 days in a real hospital after major surgery and removal of one ovary due to hyperstimulation. The latter is a case from 2019, as the guilty associate professor was tried for medical negligence. Unfortunately, we learned all this the hard way ... Don't let the new equipment and friendly appearance of this place deceive you (even they and hygiene are in question, given the bacterial infection). They are just a screen behind greed and hardheartedness. Maybe years ago it was different (you notice that positive reviews are old, right?), But today it's just a greedy business and a money machine. A 37% success rate according to the Center for Assisted Reproduction should tell you enough about what it's all about. Shut up! (Original) Ако искате успешна ин витро процедура, НЕ ходете там по никакъв начин! На лекарите в това... място... не им пука за нищо друго, освен да ви вземат парите. Нулево внимание към пациентите, които те виждат като ходещи портфейли. Неуспехът ви е гарантиран. Ако сте късметлии, може да се отървете само с бактериална инфекция (като съпругата ми), а ако не сте - 16 дни в истинска болница след тежка операция и отстраняване на единия яйчник заради хиперстимулация. Последното е случай от 2019 г., като виновната доцентка е съдена за лекарска небрежност. За съжаление, ние научихме всичко това по трудния начин... Не се оставяйте новата апаратура и приветливият вид на това място да ви излъжат (дори и те и хигиената са под въпрос, имайки предвид бактериалната инфекция). Те са само параван, зад който се крият алчност и коравосърдечие. Може би преди години е било друго (забелязвате, че положителните ревюта са стари, нали?), но днес е вече просто алчен бизнес и машина за пари. 37% успеваемост по данни на Центъра за асистирана репродукция трябва да ви говорят достатъчно за какво става дума. Закривай!

Extremely disappointed by dr. Ganeva. I went for a general consultation to ask specific questions for eventual procedure in the future - what examinations must be done and which factors are important. She didn’t explain anything- her only answer to everything was “I need to perform a medical check”. Her attitude was extremely haughty and sly. I was charged 40 BGN for absolutely nothing! This is unprofessional and only in favour of earning money rather than doing their job with dignity.

Not a mommy, I went only for a regular check up. Service was amazing through and through everyone is extremely kind and helpful. Whole heartedly recommend.

This is where miracles happen. 👶🏼

this place needs to be closed for good!

Great medical services. Great professionals. I recommend d-r Stoyan Pevtichev as gynecologist for your future pregnancy.

The care that the hospital team gave me was perfect. Everyone was extremely nice and kind. They answered all my questions.

The staff was nice and friendly. It was clean and with the needed amenities.

The best hospital! ❤️❤️❤️

They are great! The service and attitude towards patients is excellent, always smiling and with an individual approach to each patient. I am very pleased!

(Translated by Google) The attitude towards the client is on a level (judging only by the visits to the pool, which is why I tend to give a bonus star). However, the pool is not disinfected often enough, which leads to the capture of various infections, fungi, viruses! Please take care of the safety of your patients, especially in these times! (Original) Отношението към клиента е на ниво (съдейки само по посещенията на басейна, заради което съм склонна да дам бонус звезда). Басейнът обаче не се дезинфекцира достатъчно често, което води до прихващане на различни инфекции, гъбички, вируси!!! Моля Ви, погрижете се за безопасността на пациентките си, особено в тези времена!

Great professionals and care for the mother and the baby.

Very disappointing and frustrating experience, with the attitude they have they’ve definitely lost me as a client. When I had to go for a bio screening in the lab there were 2 women, the door was opened and I waited for 1,2 min for someone to show. Nobody showed so I walked inside there was another room. I said hello and they said to wait, so I walked out of the lab but then I heard “Uf, there we have another one” with such a disappointment. Felt like I was an intruder and came into their home, not like I was paying good money to be treated properly. I was called out and they didn’t greet me or anything, no explanation. Just being rude however I sat down to take my blood and I didn’t yet relax she stuck the needle right in. They didn’t get me a band. The doctor was fine. But overall the attitude they have towards customers and especially pregnant women is pathetic!

0 out of 10! I was waiting for my consultation from 1:30 pm to 6 pm! Never again! The worst experience. Whey even back up themselves: on every door they have note “your reserved time - is an approximate time, please be patient and wait”! No words to describe my anger!

Medical care and service at a high level! Special treatment for the patient, which creates the most important feeling - of calmness and trust.

I'm extremely satisfied, I've already had my second pregnancy monitored there and I gave birth there. Many thanks to Dr. Arabaji and the entire team. Thank you also to everyone in the maternity ward for the care and all the comfort you provide!

Very satisfied! From everyone at the clinic, doctors, nurses, midwives, information, administration! The apartment for overnight stays is great. Whoever is from far away and has to spend the night in Sofia - I recommend it!

professionals, good communication, clean and healthy and positive attitude everywhere in the hospital!