1/5 dennis j. 1 year ago on Google
this
hotel
is
not
for
international
guests.
the
staff
speaks
spanish
only.
no
english.
the
bed
was
very
confortable
the
Wi-Fi
was
fast
and
coverage
was
good,
room
was
quite
at
night.
how
ever
the
breakfast
buffet
offers
very
limited
options.
I
aked
the
reception
one
day
in
advance
to
arrange
a
transferto
cartagena
airport.
this
was
confirmed
by
the
reception
staff
but
they
arranged
a
transfer
to
Barranquilla
airport
by
error.
after
I
realized
something
was
wrong
I
had
to
arrange
the
correct
transfer
to
Cartagena
Airport
by
my
self
on
very
short
notice
to
catch
my
flight.
the
hotel
said
sorry
for
the
mistake
but
did
not
accepted
any
responsebility.
the
conversation
was
over
when
I
asked
them
to
compensate
at
least
part
of
the
additional
costa.
I
had
to
pay
all
additional
costs
by
my
self.
instead
of
50.000
COP
I
has
to
pay
350.000
COP
in
total
just
beacue
they
mixed
up
two
different
airports.
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