Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 thismorningiwokeupin 2 months ago on Google • 50 reviews New
    +/- + Confortable bed and pillows + Spacious room + Nice view from the roof (10th floor) + Few gym machines + Cool Halloween decorations - There are too many workers for the breakfast. I couldn’t stay for a second alone to check which food they have without someone asking and offering me something. Few of them were staying at the same spot, observing everything I do and it made me feel uncomfortable. When I was going to take some slices of cheese and ham, one of the guys said that he will give me and he literally wanted to give me only one slice - I had to ask him to put more, then he added one more, and I said to him to please put properly few slices of cheese and ham, not only 1-2. Maybe better that I didn’t ask, since the quality of cheese and ham was awful, as if they bought the cheapest available on the market. Bread is also not the best (I suggest to include more varieties of bread, like with seeds, toasted, integral, etc). They had a plate with some chocolates - to be precise, maybe 3-4 very small pieces of chocolate. - they classified as sustainable, but they are using soap bars covered with plastic instead of a non refillable liquid soaps - My iphone charger broke. I called the front desk to ask if they have one extra to lent me for 30 minutes, as it was late in the night and I couldn’t go to buy one. The lady said she will check and responded there is no. I am quite sure she never really checked, because when I went down to the reception to ask in person if she is sure that there is no any owner of the iphone just to lent me the charger for some minutes, the other man on the front desk said that the hotel has iphone chargers as part of their room accessories - it is attached to the radio. The lady should know this. Also, she said that she has a charger when I came down… I know she is not obligated to lent me her charger, but if she saw that I am desperate to find it, she could at least offer me to charge it next to her for 10 minutes to be sure about safety of her charge. It would be a human thing to do 🤷🏻‍♀️.
    1 person found this review helpful 👍

  • 4/5 R R. 3 months ago on Google • 71 reviews New
    Nice hotel with comfortable arrangements. Breakfast was good and the rooftop and view from the room were amazing. My only complaint is that in my short stay the sauna and steam room were not working or I couldn't figure out how to turn them on.

  • 3/5 Erick U. 9 months ago on Google • 44 reviews
    Really weak Wi-Fi, only one key per room, the key powers the whole room so when you leave the room the ac is off the whole time. Not ideal in a hot climate.

  • 5/5 Yea Y. 3 months ago on Google • 20 reviews New
    Spacious, clean and secure. Will come back again.

  • 1/5 marcellus r. 2 years ago on Google
    Not very good. Not as we expected.

  • 5/5 Judy C. 1 year ago on Google
    Best customer service great internet . Clean . Beautiful bright rooms, sheets are super clean great employees great location

  • 5/5 Any E. 1 year ago on Google
    Nice Crew ,Good Service as Well.

  • 5/5 Maria C. V. 1 year ago on Google
    Great staff, most of them, very nice and helpful. It's located in a strategic area, close to 2 main streets.

  • 2/5 Philip C. 8 months ago on Google
    Bad service in general. Pool and spa not as promised and closed.

  • 5/5 Leida P. 11 months ago on Google • 2 reviews
    Oh my god. Where do I start. The best service. Attention to detail l, staff was superb, food was amazing, and extremely clean. Safe and secure location. I will be back 💯. I would not change anything. GracIas a la doctora Nora Stanford for recommending this amazing hotel.


Call +57 53112020 Open on Google Maps

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