There’s literally a homeless man sleeping inside the front door and you have to step over him to swipe your card. Everything is broken and dirty. Smells bad and musty. a/c hardly works. Weights are never re-racked. Front door sometimes gets stuck and you can’t get in at all, I had to walk back home once because I could not get in. The girl at the front desk is great but she’s only scheduled for like 3 hours per day during weekdays so most of the time there’s no one there. My wife doesn’t feel safe to be there by herself. No one answers the phones. No way to contact via email. Good luck trying to get ahold of someone to cancel your membership or ask them to fix something.

Ever wanted to experience what it's like to be on a ghost ship? Look no further than downtown Cleveland. I was a member of Titan's (prev. management) for 6 years and it's gone significantly downhill in the past few months as Alpha Legends to the point I'm pretty sure no one is actually managing at the moment. As other mentioned, you step over a homeless man to swipe in and enter the building in the mornings. Half of the treadmills are broken, most fitness machines visibly broken, there's weight plates littered all over the ground, and I'm pretty sure the place hasn't been cleaned in a couple of weeks. I have no idea if they're still accepting new members so I'm writing this in case they are - STAY AWAY.

Been going to this gym for 5yrs, but done. This is the 3rd management transition and its worse. Not only are many of the weight apparati broken (excluding cardio machines), they no longer give out parking passes in the morning until 8 even though the street is metered started at 7am. When I first signed up, I was promised free parking anytime. Additionally they changed all the wireless password without posting the new passwords!? Why keep it a secret? Didn't even email the current members on the new ownership. These people are not at all professional, or even cognizent regarding customer service. They have sign up sheets at the front desk for exercise plans to get your money but cannot provide you the wireless passwords, parking passes, or workable machines. Sad. Looking for a new gym.

Boom! It happened. Titan’s downtown sold to a new owner and things are looking up. My first time returning to the gym was today and I can tell things are noticeably better. The owner was at the desk, the place was getting a new coat of paint, and the focus is back on fitness. The treadmills have been spaced and marked to allow for social distancing and disinfectant bottles are within an arms reach everywhere. The new owners were super friendly and willing to hear feedback. Their first email went out to the existing Titan’s members today with a very professional welcome and explanation of the transition. They even shared their vision for the future of the gym. To top it off, membership pricing model is extremely well designed. Very excited for what the future holds for this new location of the Alpha Legends Gyms.

DO NOT, REPEAT, DO NOT GIVE THIS GYM ANY OF YOUR FINANCIAL INFORMATION. If you want to sign up for a membership and they will let you pay cash as you go, then do that as a last resort. When you attempt to cancel this gym will tell you that you are inactive and continue to charge you, then when you call and ask why you are still being charged after they said they would cancel your membership, they will act as though they do not know you, claim that they "need to call corporate to get it straightened out because payments go through another company", ignore your calls if they know it is you calling, and you will have at least a 3 month headache unless you cancel your credit card and/or your bank account number. ABSOLUTELY DO NOT GIVE THEM YOUR BANK ACCOUNT INFO to get the discount on sign up. You will end up having to close your bank account to get them to quit charging you. I have reported this gym to the Better Business Bureau of Ohio.

I was a member when it was Titans but I cancelled when it changed. I stopped by to just check it out the other day to give it a chance and it has only went downhill since the new management. They don't even validate your parking for members like Titans used to, which could only be from the new owners not wanting to spend money on that because they don't care about their members. The place and all it's equipment is run down, and it's a shame. I liked it better when it was Titans, atleast I didn't have to pay $12 a day for parking a day. Definitely not going to become a member here again. My bf and I even stopped at the cafe attached to it but we got food poisoning from there. The management just dismissed our food poisoning issues over what sounded like management issues. I don't appreciate this. Already reported our issues with the USDA. Take your money elsewhere.

I recently moved from CLE to North Carolina. I called to cancel my membership over the phone but they wouldn’t let me cancel over the phone. They told me I had to cancel in person, otherwise I had to send them documents proving that I moved out of state. Completely unnecessary and absurd. I’ve canceled gym memberships without a problem over the phone easily before. I have never run into this. I’m embarrassed for this business, trying to make it as difficult for people to discontinue giving them money. Figure out how to make an honest dollar. The gym was average at best. Not very nice.

I had been a long time member of Titans. Recently gave the gym under new ownership and name a 2 star rating (it deserves only that) and then responded to an owner email with some constructive feedback (it was needed - a lot of maintenance needed). The owner has now cancelled my membership. Seems to be his approach if you read other reviews. Do yourself a favor and find another gym alternative! I'd recommend a gym where ownership cares about its members!

Nice equipment, price decreased in transition from Titan's to Alpha. They still accept discount from employer also. They've already added dehumidifiers that have made a HUGE difference. They've added a water bottle-refilling station above the drinking fountain which I never knew I wanted. They're making subtle improvements everywhere and things are going in a great direction. Nice group of people working there and it's never too crowded. I never have to wait for machines or benches! Super convenient downtown also.

Had an 8:00am appointment for a tour that was supposed to lead to a free month. Well after a half hour of waiting for some incompetent liar named Dave, I just left. If the manager isnt capable of making an 8:00, something even most teens are capable of, then theres absolutely no way this guy has it in him to manage a safe, clean up to date gym. Finished with this place before I even got started. Hope it gets bulldozed and becomes a new taco bar

The gym equipment is old. I was a member in 2012 and it's 2022 they still have the same equipment. Staff is nice and it's never crowded when I've went

Not a bad gym but some patrons ruin it either due to lack of rules existing or lack of enforcement. Recently, the gym has suffered from a pungent odor. I've started to bring a fabreeze can with me just to make it more bearable. The fact people work out shirtless on the machines probably doesn't help. If you like to listen to music when you work out, you'll probably need to memorize the schedules of the people who come in and bring their own speakers. They blast their music loud enough that you won't be able to hear your own. There's no signs indicating you can't work out shirtless or bring your own portable speaker so people may be within their right to do so and if either of those bother you, consider going elsewhere.

Fitworks CLEVELAND is a great gym for people that are serious about lifting and for your everyday workout. I’ve been coming here for a little over a year and the people who work here are great. Yara is personable manager at the gym who makes you feel welcome everytime you walk in the door. Enrico is one of the trainers who does a great job training patrons and have heard and seen great things about their transformations. The one thing this gym needs is a few more functional training equipment and it would be perfect. Highly recommend fitworks downtown

I started Fitworks Downtown 1 year ago. My experience has been great so far. There is never a big crowd and I love that. The staff has always been available and are awesome. My trainer is Enrico and he has been one of the best trainers I’ve had. I will definitely continue to have a membership here as long as I live downtown.

Great gym, 2+ of everything you need

Signed up yesterday, but shout out to Yara who made everything easy and smooth.

The gym is pretty decent. I saw all the essentials. It was pretty quiet. I think it'll be even better when the smoothie bar is set up. It might be a good idea to have staff a little more often.

Visited from out of town & stayed at the residence inn next door. Their gym is closed so I went to Alpha Legends. I am a bodybuilder looking for a basic gym.... Alpha legends has it all and then some. Cardio equipment upstairs, big space for functional movements, and then TONS of dumbbells and machines downstairs. Some of the cardio equipment is down... But working at 2 other gyms I know how hard it is to get parts right now and they are on top of it for sure. Plus there's tons of others to choose from. Literally perfect and couldn't ask for more. Drew at the front desk was awesome in answering my questions!! Thanks for everything. I also found out they are opening a coffee shop in the gym tomorrow!! Super cool.

DO NOT COME HERE! Its almost as if this gym is the forgotten step child of the franchise. I have been going here since this was Titans gym in 2019 and once Fitworks took over, I was optimistic they would improve the gym. However, when walking in the staff seems more pre-occupied with whats going on In their phone than the paying customers, there are machines that have been broken and unusable since 2019 with no sign of repair or replacement, and the locker room is in a constant state of disarray! I would strongly advise anyone thinking of getting a membership to instead, go to Tremont Athletic Club, Old School Iron, BrownsFit, or even consider going to the Fairview club. I can promise you this place is not worth your time nor the $30 or so a month. If I could cancel my membership - I would in a heartbeat

Don’t do it, not worth it. The gym is in a state of disrepair and advertised amenities like the sauna are an additional charge… which would be ok if the gym itself was in good shape but it’s not so another fee is laughable. The equipment is old, the carpets are filthy/smell and the walls are also dirty and have random holes cut out that were never repaired. This place was nice when it was Titans but clearly nothing has been done to it since - yet the price isn’t cheaper. I read the reviews where the owners claim they’re fixing it up, but that doesn’t make it worth it now. Your money is quite honestly better spent elsewhere, especially when gyms like the YMCA and CSU are 10-15 blocks away, CLEAN and full of well-maintained equipment.

I love Fitworks but this gym is just disgusting. I don’t know what Dave the owner is doing here. The bathrooms/showers are horrible. The shower curtains have mold on it, the flooring is cracked and the walls are peeling showing mold and I’ve taken photos/videos as proof and I will be forwarding them around until something is done here. I have been a long term customer to Fitworks across the board but this specific location is trash. For 3 months I have been coming to this downtown location and I’ve spoken to Dave repeatedly about my concerns. A lot of us have. It falls on deaf ears apparently. This cannot continue. I genuinely hope he sets this straight once and for all. Have some shame? Your attendees are your friends not your enemies so please while good gym etiquette is for everyone to do their share it’s also contingent upon the gym to lead the way in managing the cleanliness of their gym and this is not the case here. Please Dave do better. I will continue to forward the photos of how dirty this place is until something is done.

I have worked out at this gym for over two years and have experienced the transition from Titans to Alpha Legends and now FitWorks. Most of the negative reviews here are due to the management during the short lived period as Alpha Legends. I can verify that the quality of the experience decreased significantly during this time. However, ever since FitWorks has taken over, everything has been improving and I would definitely recommend this gym for people who are actually looking to get a lift in. It’s not the fanciest gym that you are going to find, but it has everything that you will need, and it never feels extremely crowded. I don’t think you can find a better value for a gym that contains free weights than FitWorks.