I placed and order online around 4:00pm on a Tuesday for a pickup after work (5pm pickup time), needed a quick dinner to get kids to practices. I ordered a large hot chicken bacon ranch sub for my boys to split and a small turkey for myself. Pick up was easy, everything was ready to go when I got there. After driving the 15-20 minutes home we opened the bag to find a small turkey but a large sub with steak and cheese, nothing else on it. I called over to the Somersworth location to let them know they made a mistake and they said “thank you for letting us know.” I understand that most people there are new (new location) and I wasn’t expecting them to offer a free years of subs but maybe a little empathy that my kids now didn’t have the sub to eat. Quality control and good customer service skills go a long way.

It's always a pleasure getting our sandwiches from here. We typically place big orders and there's never a complaint. They are patient and very knowledgeable of ingredients they use. Their store is always clean no matter what time of day we go in. The prices and reward points are always a great bonus.

I've attempted to order a giant portabella mushroom steak and cheese sub about seven times since they opened this location. So far I believe I have only gotten my sub as ordered once out of the seven attempts. They always forget to add the bacon which costs extra, and sometimes they add onions and peppers which I don't like. Once they forgot the portabella mushrooms...which is impressive since it's in the name of the sub. I don't understand why my order is so difficult to get correct, but I'm sure Door Dash is probably sick of issuing refunds. Probably as sick as I am of paying for dinners I am not eating.

Feels like going to a family get together. Employees are friendly happy and smiling. Great selection menu and they have gluten free bread and /or you can get it in a bowl if you don't want bread

I have ordered Mike's Famous Philly Steak today. They were so good, and cook to perfection. I love their menus also, and can not wait to come back for more. The employees are so friendly. Five Stars all the way 👍👍👍👍👍. Thank you so much Jersey Mike's Sub.

This is my fav sub shop by far. Easy choices done right imo. Staff are great and the food always freshly cut and served I love the whole wheat wraps and an Italian. No pics as I always eat first lol

Jersey Mike's subs are amazing and the customer service was beyond what was expected. Bradie/Brady is holding it down at this location... 10/10 would recommend

Super nice staff, and they always do a fantastic job ! They always know what I order and start making my food the second I hit the door. Keep up the great work !