1/5 Rx F. 11 months ago on Google
Terrible
place,
will
never
come
back
again.
Staff
called
me
during
working
hour.
After
the
call,
I
Signed
up
for
the
first
free
class
at
7:45pm,
never
been
to
this
area
before,
I
was
told
by
its
staff
parking
is
easy
but
it
took
me
20min
to
park.
There
was
no
sign
outside
the
building,
took
me
another
10min
to
find
the
actually
studio.
I
was
late
for
5min
and
the
door
was
already
closed,
there
is
no
front
desk,
I
had
to
wait
outside
for
10min
until
someone
showed
up
and
told
me
I
can
not
join
today.
I
ended
up
talking
to
another
studio
on
the
same
floor,
the
front
desk
is
much
more
helpful
and
welcoming,
I
signed
up
their
membership.
=========
response
=========
During
my
initial
phone
call,
it
was
not
communicated
to
me
that
a
health
examination
and
a
waiver
would
be
required
prior
to
my
first
workout.
I
was
only
asked
if
I
could
arrive
20
minutes
early
to
speak
with
the
coach,
which
left
me
unprepared
for
the
expectations
set
upon
arrival.
Furthermore,
after
waiting
outside
for
10
minutes,
I
found
the
staff's
response
rather
indifferent,
lacking
warmth
and
welcoming.
Unfortunately,
no
further
explanation
or
follow-up
was
provided
regarding
this
issue.
These
circumstances
culminated
in
a
less
than
satisfactory
experience.