3/5 Carmela H. 5 months ago on Google
Just
terrible
experience
11/2/23!
The
bartender
rolled
her
eyes
at
us
because
we
moved
from
the
bar
stool
to
a
booth
and
then
after
that,
she
assumed
everything
and
all
I
said
was
don’t
roll
your
eyes!
She
started
to
try
and
defend
herself,
loudly
and
I
said
“Don’t
say
nothing,
she
kept
saying
assumptions
and
again
I
said
don’t
say
nothing
and
she
continued
with
her
diatribe
and
again
I
say
don’t
say
nothing
and
in
between
each
time
I
said
that
she
still
continued
to
argue
with
me,
and
assumed
we
didn’t
like
her
that
we
didn’t
want
to
sit
in
her
area.
(We
don’t
know
the
areas
that
are
assigned
to
which
server)
There
was
even
a
male
beer
drinker
at
the
bar
yelling
and
interjecting
his
two
cents
at
me
saying
that
all
this
was
my
fault,
(what
was
my
fault?)
the
only
reason
we
moved
from
that
spot
to
another
is
because
the
booths
there
were
dirty,
didn’t
have
plug
in
for
my
friends
charger,
we
didn’t
want
to
sit
at
a
table,
and
my
friend
who
had
hip
replacement
surgery,
couldn’t
sit
on
the
bar
stool,
as
she
originally
thought,
so
we
moved
and
then
the
bartender
rolled
her
eyes
at
us
and
smirked
to
another
server.
(Who
can
and
has
been
rude
to
us.)
And
then
we
had
to
move
again
to
yet
another
spot.
Then
the
bartender
went
on
to
talk
about
us
in
front
of
us
to
the
beer
drinker
and
other
customers
in
a
booth.
Mind
you
we
were
just
on
the
other
side
of
the
wall.
We
could
hear
her
talking
to
them.
She
must’ve
thought
we
were
deaf.
What
I
wanna
know
is
what
happened
to
Hacienda
she
even
called
the
manager
on
us
adding
insult
to
injury.
I
did
call
the
district
manager
named
Alex
after
a
week
of
contemplation
and
he
apologized
and
sent
me
a
gift
certificate.
That’s
standard
practice
and
I
allowed
him
to
give
me
the
gift
certificate.
But
it
still
doesn’t
change
what
needs
to
be
done.
Employees
have
to
be
stoic.
They
cannot
show
any
emotion
whatsoever
when
a
customers
actions
change
in
the
way
they
don’t
like
it
or
even
know
the
reason
why.
We
didn’t
come
in
there
to
have
trouble.
Complacent
employees
on
the
job
can
ruin
and/or
ruins
a
good
dining
experience.
After
all
that
mayhem,
our
server
Christi
was
sweet
kind
and
very
hospitable.
She
deserves
a
raise
or
bonus.
Thank
you
Alex
and
Christi
for
your
kind
and
hospitable
service!