Craft Salon image

Craft Salon

Hair salon

👍👍 Having reviewed the hair salon portion, I recently started having my nails done here. I think Jodi is well trained, personable, friendly, knowledgeable, and does a nice job. She cares about the health of her client's nails and uses earth friendly and skin friendly products without known dangerous ch... People often mention salon, hair, friendly,


Address

491 Granby Rd, South Hadley, MA 01075, United States

Website

craftsouthhadley.com

Contact

+1 413-322-0467

Rating on Google Maps

4.80 (92 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8 am to 8 pm
  • Wednesday: 8 am to 8 pm
  • Thursday: 8 am to 8 pm
  • Friday: 8 am to 6 pm
  • Saturday: 8 am to 3 pm
  • Sunday: Closed
  • Monday: (Patriots' Day), 8 am to 7 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: salon (14) hair (9) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 C. B. 1 year ago on Google
    Having reviewed the hair salon portion, I recently started having my nails done here. I think Jodi is well trained, personable, friendly, knowledgeable, and does a nice job. She cares about the health of her client's nails and uses earth friendly and skin friendly products without known dangerous chemicals. I have gone several times and will go again.
    4 people found this review helpful 👍

  • 5/5 E D. 1 year ago on Google
    LOVE this salon! Moved from another place with on-going major issues from bad color correction/horrible cut/major breakage and damage. After a consult with Tamara, I went in and she was a miracle worker (Tamara Sauvageau). She did an absolutely fabulous job, correcting so many issues and brought my hair back to life. Great cut, beautiful color and a superb plan moving forward. The salon is very clean, superb staff there. HIGHLY RECOMMEND Craft Salon – it is my new salon for sure!!
    3 people found this review helpful 👍

  • 5/5 Grace D. 1 year ago on Google
    Rachel is the best!!! She always does exactly what I want/even better than what I ask for! I am super high maintenance and she accommodates anything I ask for. She makes you feel super comfortable like you are talking to a friend you have known for years. 1000/10 recommend her and this salon to everyone.
    3 people found this review helpful 👍

  • 5/5 V F. 1 year ago on Google
    Great atmosphere, very warm reception as soon as you arrive, offering you a beverage and to take your coat.. Etiquette A+++ All staff knowledgeable and professional. Color and cut EXCEPTIONAL. My highlights and color are gorgeous ! And not only mine, but everyone around me who I observed having their hair done. Shelley and Rachael did my cut and color and from what I saw the other stylists around me doing with their clients hair, I would trust any stylist in this salon. Everyone looked spectacular and very happy upon leaving…. Both men and women… Rates were discussed upfront, very transparent and straight forward, No surprises - Something you don’t often find in a salon. Relocating from NYC, I was impressed. Very upbeat vibe, inclusive and welcoming. Very grateful I have found my go to salon for everything. Highest compliments.
    2 people found this review helpful 👍

  • 5/5 Emelia B. 1 year ago on Google
    Absolutely LOVE them at Craft 🤍 Everyone is so so sweet and they do such an amazing job here! They actually listen to what you want done and do such great work. I always come out feeling so much more confident 🥰
    2 people found this review helpful 👍

  • 5/5 Amanda D. 1 year ago on Google
    Love this salon. I'm new to the area and I am so excited I found craft. I don't want to go anywhere else ever again.
    2 people found this review helpful 👍

  • 5/5 M.J. S. 11 months ago on Google
    If you're looking for someone skilled in shorter length, natural nail (i.e. just polish, no gels or acrylics) manicures, Jodie is incredible. She is friendly, fast, and uses polishes that are safer for your health and the environment. Prices are very reasonable, and I usually don't have any chips for about 2 weeks. I can't recommend her highly enough!
    1 person found this review helpful 👍

  • 1/5 Melissa H. 11 months ago on Google
    I contacted to return for another appointment but this time, requested just a short consult because I felt my stylist had gotten off track & didn't make the effort my original color correction was given in time/attention to detail. However, I loved Lisa my beauty stylist & loved this salon and had no intentions of dismissing her or turning my back on them. Even though many would after two corrections that failed & totals adding up to approximately $1500-ish for two appointments. To be fair, that included pricey products, a professional curling iron & generous tips, I'm certainly a good costumer & mistakenly thought I'd finally found a hair salon who's my equal in deserving!! They should warn clients before coming or require consultations beforehand of bills that are going to reach $400 and up, or even $300 in this area, because had I not been someone who had the coverage/funds, I'd have been in steep trouble. That is one critique. It's a gorgeous salon & Lisa's caring passion & positivity were worth it as far as I'm concerned but I don't have children & spare no expense as I have very thick, difficult hair but willing to pay. Well the jokes on me, because they preferred to pay me off than have me return which was the most bizarre & twisted way I've ever been treated with any business establishment and they didn't have the decency to even tell me Lisa was no longer working there. Whenever my stylists moved, I'd get an invitation in the mail alerting me or something to which was handled nicer, this was rather dispicable and I was made to feel like that's top secret and shut up & be happy and that money they offered was nothing more than hush money really. Considering the way Bella had the gall to speak to me causing me to cry and the cold tone Amanda conveyed, "we decided FOR you to move on", business must be booming if they can afford to throw good people away and treat us like nothing more than used toilet paper!! I've never been so insulted & confused as a costumer before and wanted to publically warn people if your considering this place please search harder because they'll hurt you and you won't see it coming and they make no apology for the deplorable attitude and offering refunds isn't an excuse by a long shot. Especially when I didn't want a refund but wanted to continue being a client and was happy there. Makes no sense & they are dark & abusive once they decide they want you gone. They then backpedaled claiming I can continue there, but after how they made me feel the damage they intended had been done. Very unwise business practices & I treated them well bringing Lindt chocolates on Valentine's day and they treated me like a stalker when I asked what happened to Lisa. NOT NORMAL. When a specific licensed professional does your hair or provides a service, you have the right to know where they are somyou can continue having it done by them or offered that service by one if their existing stylists. We were treated like garbage & spoken very badly to then thrown out. Oh and in my case I was thrown a little guilt money. AVOID CRAFT SALON!! FInd a salon that respects clients as part of the salon and not just left overs from a stylist who left. I was really excited to rate them five stars but this swift decline & disparaging lousy treatment reflects the way things turned out, thus poorly rated one star. Bella is especially callous. DON'T go here or you'll regret it.
    1 person found this review helpful 👍

  • 5/5 Jennifer F. 7 months ago on Google
    Tammy at Craft Salon is not only a skilled stylist but also an incredibly kind soul. Her patience and kindness shine through, making my daughter feel completely comfortable during her haircuts. I can't thank Tammy enough for her wonderful service and warm demeanor. She's truly exceptional!
    1 person found this review helpful 👍

  • 5/5 Caron G. 5 months ago on Google
    Not a single complaint about this place. Everyone is friendly and will immediately put you at ease while providing top quality services. Have always had nothing but pleasant experiences here, and am always happy with my hair when I leave.

  • 5/5 Melanie J. 6 months ago on Google
    Rachel did my hair today and it came out amazing! She listened to what I wanted and delivered. Will definitely be back

  • 5/5 Jenny S. 6 months ago on Google
    Have always had a great experience here. Great staff, friendly, and professional. Super helpful and great recommendations on styles and products.


Call +1 413-322-0467 Open on Google Maps

Trends



Last updated:

Similar Hair salons nearby

Ochoa Salon & Spa image
1
Ochoa Salon & Spa
Beauty salon
😐 Kayla was great as far as my cut and blow dry. However I was told $138 for my hair prior to appointment. Noone said a word about why or how it was going to be double that! $240 dollars later I had maybe 1/4 inch cut and highlights....my hair looks exactly the same. You cannot see any highlights. I a...
4.40 (154 reviews)
Jen's Hair Care image
2
Jen's Hair Care
Hair salon
👍👍 I went there looking like I was the 'Shaggy DA' or pandemic hair. You can take your pick. I got Deb as my hairdresser for a wash & cut. She did a great job styling my hair for a wash & go. (I hate spending time blow drying my hair in the am.) She took great care so that my bald spots were covered to...
4.90 (74 reviews)
Tan & Shears hair salon image
3
Tan & Shears hair salon
Beauty salon
👍👍 Loved the salon! It was clean, it had a fun exotic and beachy decoration. The owner Kim is super friendly! It has tanning, manicures/pedicures on top of all a hair salon offers. Melissa does my hair there and she's the best!!
4.90 (38 reviews)
Last updated:
()