1/5 Jenny W. 3 months ago on Google New
Hello,
We
came
to
you
on
Dec.28th
a
party
of
12
for
lunch
which
was
pre
booked.
I
was
so
disappointed
with
the
whole
dining
experience
Whilst
the
staff
were
friendly
we
had
to
send
back
drinks
as
they
were
flat,
and
also
ask
for
the
camembert
to
be
cooked
for
longer
as
it
was
still
solid
and
even
when
returned
to
the
table
it
still
wasn't
melted.
It
appeared
that
the
garlic
bread
had
run
out
as
there
were
lumps
of
breaded
chicken
on
the
side
of
the
plate
instead!
The
soup
was
not
what
was
ordered
and
the
presentation
of
my
son's
food
was
appalling.
We
had
to
wait
a
long
time
between
courses....maybe
45/50
minutes
between
each
one.
Whilst
I
accept
that
it
was
a
post
Christmas
family
"do"
I
was
told
on
the
'phone
pre
booking
that
the
food
would
be
served
promptly
as
there
was
another
large
party.
Of
course
it's
a
busy
time
in
catering
however,
it
would
have
been
acceptable
if
I
had
received
a
phone
call
warning
of
delays
from
the
dining
room.
So
disappointing
as
it
was
a
rare
family
meet
up
as
my
son
lives
in
New
York.
This
is
such
a
pity
as
The
Dartbridge
Inn
is
a
lovely
venue
being
beside
the
River
Dart.
If
this
lunch
had
been
good
I
would
have
given
rave
reviews...
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