Willow Hill image

Willow Hill

Apartment complex Apartment building Apartment rental agency Condominium complex Real estate rental agency Condominium rental agency

👍👍 I love this community! It's always sunny here. the grounds are beautiful and well kept. Maintenance responds quickly. Ariel is the new manager now and she is really attentive and listens to what you have to say.


Address

13011 Meridian E, Puyallup, WA 98373, United States

Website

www.rentatwillowhill.com

Contact

+1 253-848-6160

Rating on Google Maps

3.00 (46 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 am to 6 pm
  • Tuesday: 9 am to 6 pm
  • Wednesday: 9 am to 6 pm
  • Thursday: 9 am to 6 pm
  • Friday: 9 am to 6 pm
  • Saturday: 9 am to 6 pm
  • Sunday: 9 am to 6 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sarah R. 1 year ago on Google
    I love this community! It's always sunny here. the grounds are beautiful and well kept. Maintenance responds quickly. Ariel is the new manager now and she is really attentive and listens to what you have to say.
    3 people found this review helpful 👍

  • 5/5 LaQre Henderson, M. 2 years ago on Google
    Been here for years. Great community! Beautiful grounds! Staff is amazing! Pretty quiet most of the time. A little noisy when ambulance comes to the hospital across the street but that is not often. Local schools are great. Convenient to everything. Safeway, Goodwill, Rite Aid, Joanns, Postal Service is walking distance, Starbucks, Buffalo Wild Wings, Movie theater etc. also walking distance and so much more. The location is everything. I love it here! Cons although still lower priced then most places rent goes up every year. Covid saved me last year from a rent increase. Eventually it will be to expensive for me to live here but for now I love it. Carpet sucks! I so hope they get rid of the carpet eventually. Older appliances but they still work great. Closet size is not walk in at all. Definitely need updated thermostats. We have the old school turn dial one's. Makes the electricity bill pretty high. If we had timed thermostats it would be so much better. For what my friend pays for her whole house I pay in an apartment for heat. We definitely need some upgrades but still great place even without them.
    3 people found this review helpful 👍

  • 1/5 Tim 9 months ago on Google
    Scammed me $50 I requested a tour of the unit but was told to go through the virtual tour online. That it is exactly the same. I thought that was fair and put in an application only to get blocked by a $50 fee. I called and asked if it was ok to charge me after or during the lease signing. They said it couldn’t be and it was part of the process. This didn’t sit right with me but it is what it is. I settled on paying the fee and received a call later saying the unit I was interested in had been leased already. I couldn’t get a refund because that fee came from a third party and they were not responsible. If I were interested in another unit I had to start the process over again and pay the $50 fee.
    1 person found this review helpful 👍

  • 5/5 leah m. 1 year ago on Google
    My Bf and I have been here just under a year and love it! It’s quite, except for the kids playing outside, but can you truly be mad at that? Maintenance has always been so great and friendly. Our neighbors are friendly. Upgrades are really nice! We hope to here for a while! We unfortunately just had a tree drop in the complex, but maintenance was quick and made sure it get cut down safely :) would recommend! They keeps the grounds really clean!
    1 person found this review helpful 👍

  • 3/5 Cierra K. 6 months ago on Google
    Apartment is nice but because the gate has never worked and the other exit doesn't have a gate sketchy people come and go. We have had our truck stolen and several people have had cars broken into and/or stolen as well. Management seems friendly but no one ever answers the phone so good luck ever speaking to someone. Maintenance has never been a issue for us.

  • 1/5 Dominic R. 9 months ago on Google
    Horrible management. Fiance fell on property and the cause has still not been fixed. Took nearly two months to have a broken lock fixed. Rent is raised several times a year, while no property advancements occur. They refuse to answer any emails and the only way you can get a hold of them is if you owe them money. Don't come here unless you want to be gouged on rent, injured on property, and if you have any maintenance issue, they won't let you know if anyone is responding to said problem, or if they are just ignoring it. So expect to be home 24/7 to not miss a single knock on the door. Management changed, and we all thought it was for the better. But they do not care about your well being, and only want to take money that they do not intend on updating apartments with. Avoid at all costs. The Walmart parking lot might be better at this point!

  • 1/5 Patriot R. 1 year ago on Google
    This is the worse a place I have ever lived. We step out our back door and it’s ankle deep in raw sewage. The manager knows about it and told us the management companies knows and refuses to fix the issue. We have notified the pierce county health department and scheduled a meeting with them to look at the issue. This is also SUPPOSE to be a non smoking facility yet management allows certain people to smoke in their apartment and then rides others for vaping then gets pussed at those who complain. The rules are for for some and not a others. There is no consistency in the rules what’s so ever. There are far better places to rent from at this place range.

  • 5/5 Kat M. 1 year ago on Google
    We LOVED living here!!!! We lived here for only 2 short years (2019-2021) but we loved it. If Covid had not changed our need to have a home office and a larger living space, closer to our work, we never would have left! The staff was always amazing, the maintenance crew was friendly, professional and quick. Our unit was lovely, parking was plentiful, the ground were excellently maintained. We hated leaving. This is a great place to call home in Puyallup.


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