Panda Express image

Panda Express

Restaurant Chinese restaurant Asian restaurant

Fast-food chain for Chinese standards, including some health-conscious options. People often mention service, good, time, Panda, order, Express, rice, chicken, stop, great,


Address

700 E Tri-State Tollway, South Holland, IL 60473, United States

Website

www.pandaexpress.com

Contact

+1 708-596-3313

Price rating

$ $$$

Rating on Google Maps

2.70 (224 reviews)

Open on Google Maps

Working Hours

  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: 9:30 am to 8 pm
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (19) good (19) time (15) Panda (14) order (13) Express (11) rice (10) chicken (8) stop (7) great (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Manuel G. 5 years ago on Google
    I approached the place, and Victoria refused to wash her hands after using a bucket of dirty water and a cloth to clean the counter. After requesting for her to wash her hand, she walked away from me and refused to serve me. Emily decides to approach me , and she also argues with me for making that request. She stated that she was not required to wash her hands after doing any cleaning activities. I told her I would call the town inspectors, and she rudely tells me she doesn't care. These people are filthy animals. I just made a complain on the panda express website. I recommend everyone to do the same thing. Get their names, order number and location. I also suggest if you see the same unsanitary activity, to call the inspectors.
    5 people found this review helpful 👍

  • 1/5 Imogene C. 6 years ago on Google
    DONT YOU LOVE WHEN YOU PULL OFF THE HIGHWAY AND FIND PARKING... WALK ALL THE WAY IN AND TO THE RESTAURANT AND THEYVE CLOSED 30 MINUTES EARLY .. THE WORKERS SITTING ON THEIR PHONES WAITING UNTIL 9 SO THEY CAN LEAVE BUT THEY DONT HAVE ANY FOOD OUT BECAUSE THEY TOSSED IT ALL AN HOUR BEFORE THEYRE SUPPOSED TO. yeah... Well that just happened. I normally don't call corporate. But this time I will. I'm a trucker.. I rely on business hours to be correct otherwise my whole clock gets messed up... So now because I just spent 20 minutes wasting time because of lazy employees I can't eat until I stop in 6 more hours otherwise I can't deliver my load on time... So thank you Panda Express... And a special thanks to your lazy and negligent staff... You've outdone yourself.
    2 people found this review helpful 👍

  • 5/5 Michael 2 years ago on Google
    Mar 31, 2022 Best Panda I’ve ever had. I ordered their chow mein with 2 orders of angus steak. They were short and I had to wait a couple minutes (which fine). The steak came out tasty and tender. $12,70 - totally worth it. The service was fast and friendly. The girl who made my order was professional and attentive to my request. Thank you much, will definitely stop here again when passing by.
    2 people found this review helpful 👍

  • 1/5 Personal 2 years ago on Google
    Assistant manager Sandra is very NASTY and RUDE! After calling for a complaint I was met with a cut off attitude! A lecture and “that it was my issue to handle” when explaining my complaint about my special needs son who’s order they lazily created! Being professional under the tittle of a Panda Express should come with formal training that this woman obvs does not qualify for! After speaking to her for over 5mins her final response was “call corporate I don’t care, call my manager she’s here allll day” After speaking to corporate I was assured a complaint against SANDRA at 10:40 on 5-26-22 was taken for what they labeled disgusting behavior. I will be calling to speak to the actual manager as they should to be aware of this persons treatment of others, let alone special needs CHILDRENS food!!!!
    2 people found this review helpful 👍

  • 5/5 Just M. 1 year ago on Google
    Truck parking (2 hour parking ) - trucks that park in the back row have to back out unless the truck in front of you moves. The location is nice. You can sit above the interstate and watch the traffic flow. Shopping - there's a couple of places that have souvenirs and other items. Restaurants - Panda Express is my favorite, great food and service! I don't care for Dunkin Donuts, their Donuts are dry, and they're rude. I haven't tried the other restaurants yet.
    2 people found this review helpful 👍

  • 1/5 JAZ M. 2 years ago on Google
    Don’t go to this Panda Express. It’s filled with workers that don’t keep the food cold, giving you someone else’s order & loud mouth workers who are the ladies in the back talking about stuff they should discuss after work. (Their “man” & their baby daddy cheating on them )It’s inappropriate & uncalled for, ITS ALSO A DISTRACTION FROM THE CUSTOMER AND THEIR ORDER, Cussing and screaming at work behind the counter is not needed and tends to cause problems with customers.
    2 people found this review helpful 👍

  • 1/5 Atlas E. 1 year ago on Google
    This place used to be good. Half scoops of what ever you want. One meal was like a small snack. They are understaffed, so don't expect to get out of there that fast. Although the workers try their best, but still not enough. Their servings are like they serve a 5 years old kids. Cheap and greed. They will never get a penny from me anymore.
    2 people found this review helpful 👍

  • 1/5 Nick S. 5 years ago on Google
    Rude employees. If u order food for extra money they give u small portions. 🖕
    1 person found this review helpful 👍

  • 2/5 Ariela B. 5 years ago on Google
    Employees are rude, charged extra for something that came with the meal(steak and pepper bowl) how are you going to charge 1.25 more? It was 6.50 on the board. Then tried to shove us out the door when we wanted to order more( our egg rolls) spent 20 bucks and got piss poor service! Would of rather went to the McDonald's!
    1 person found this review helpful 👍

  • 1/5 Юрий �. 5 years ago on Google
    Very bad service! May 29/2019 at 9:55 am .
    1 person found this review helpful 👍

  • 2/5 G S. 2 years ago on Google
    They are not in a hurry at all. Has to be the Slowest Panda that I've ever been to! I stop here often and this is not a one time thing!
    1 person found this review helpful 👍

  • 1/5 Polar T. 4 years ago on Google
    Food is never ready and service is terrible especially this little lady by the name Victoria.
    1 person found this review helpful 👍

  • 5/5 Kevin N. 4 years ago on Google
    Om a panda express freak. Chicken, rice, beef, shrimp,veggies smiles what more could you ask for.
    1 person found this review helpful 👍

  • 1/5 akber T. 4 years ago on Google
    I got here 6:30 pm No food , the employe was really rude !
    1 person found this review helpful 👍

  • 1/5 Yuriy 1 year ago on Google
    Very very spicy!!! I love spicy but this is very much. My son took an orange chicken but he didn't eat it, I threw it all in the trash. My son always buys at Panda, well, we were here last time!!! It’s terrible!!!
    1 person found this review helpful 👍

  • 5/5 Mike F. 2 years ago on Google
    It been awhile since breakfast, I grabbed an entree instead of my usual bowl. I wanted to try and stay ahead of rush hour traffic, so I wrapped it in my winter coat and headed east. Drove a couple hours, figured it would all be cold, but surprisingly it was still warm. I thought I would end up eating only half, then throwing the leftovers away as the truck I'm driving has no fridgerator. "I devoured it all, even the lukewarm fried rice was delicious!"
    1 person found this review helpful 👍

  • 4/5 Míša 6 years ago on Google
    We stopped here with the kids in later afternoon. Food and service was good.
    1 person found this review helpful 👍

  • 1/5 leo m. 9 months ago on Google
    Today September 4 about 10;45 AM I punched a 2 side entry, rice was good and the noodles were good and I just kept noticing a bad smell unlike anything else I smelled before, I picked up a pease of Brócoli i thought it’s just brócoli and no it was every thing, I can only describe it as smoked, Burnt or spoiled so I thought I,m going to get sick so I took it back, They were nice to replace it, And so now I have a bad taste in my Mouth and I,m still afraid I,m going to be sick, What the Hell did they do wrong ? If I get sick I,m going to sue these Clowns , And Call the health Department.
    1 person found this review helpful 👍

  • 3/5 edward 2 years ago on Google
    Today Sat April 30, 2022 as follows, horrible chow mein, burnt noodle, tasted like they where cooked over open gas stove fire. Super greens, more like, just super broccoli. Where is the cabbage? My side of orange and side of sweet fire chicken was almost non existent. That food preparer, prepared my $10.00 plate as if she was saving the food for herself. Really light 10.00 plate. Two words! Never again! Keep driving!

  • 1/5 D M. 7 months ago on Google
    All the food is gone by 8pm. I guess they don't pay them well enough to stay on top of things...

  • 1/5 Jarrett B. 5 years ago on Google
    This is the 1st and last time I will ever eat Panda Express Very small portion piss poor service all around crappy Will never consider this place again no matter what state I'm in Poor poor service and food portion I HIGHLY DO NOT RECOMMEND THIS

  • 5/5 PATRICK C. 4 years ago on Google
    Ordered my breakfast/lunch at 830am. Everything was fresh cooked and amazing. Great customer service!! Love Panda Express

  • 1/5 David J. 5 years ago on Google
    I always stop in here on my way out of Chicago to grab a bite on my way back to Philly, I'm a truck driver. I loose time pulling in there but always believed it was worth it until today. Food was made and out but since the woman who was working was the only one there she said she couldn't sell me anything. That really soured my taste for Pi anda Express so I'll just have to find another place to grab a bite.

  • 5/5 Valentin J. 5 years ago on Google
    All the the time i go trough i-80 i stop and get 2 orders, great food

  • 4/5 A.F. James M. 6 years ago on Google
    Good service. Friendly staff. Food served up quickly and tasted good. Was nice to see this place in the service area food court.

  • 2/5 Mac K. 7 months ago on Google
    Hard no on samples. I ordered 2 orders of cream cheese Rangoons. They had 8 in the tray. Alicia dropped a full order on the floor, and then tried to replace it with a new order, however there were only 2 Rangoons, one didn't even have cream cheese. She tried to just give us that and would have charged us for it, had I not decided against the second order. Food was meh for panda

  • 2/5 Bobur i. 1 year ago on Google
    This Panda has recently doing bad, chawmain is bad, before was good, now not good at all. Shrimp, steak not good anymore. I would to ask them to change cook.

  • 5/5 Andrew A. 1 year ago on Google
    Visited June 17,2022 at 5pm. Food was so great, it puts other locations to shame. Our local Panda Express in Houston, TX is never this great. Moist and hot food, great presentation, and nugget chicken. Even after microwaving leftovers two days later for 1min, the food still tasted fresh! This is my new goto spot!

  • 1/5 Noah B. 6 months ago on Google
    It's 6:30 in the evening I worked all day and wanted to stop at the Oasis and grab some Panda Express... Very rude the girl and guy that were working seemed very lazy non-customer service oriented and all I was requesting was some white rice or brown rice which they refused to make it's 6:30 in the evening and all they had was fried rice ...

  • 1/5 Games4Fun T. 11 months ago on Google
    Rude lady I asked you have chicken she said here is the menu Why panda hire people with attitude?

  • 5/5 iOSiFMD G. 1 year ago on Google
    Great place to eat. I'm so glad they got panda express 🐼 here!

  • 1/5 Quese G. 1 year ago on Google
    I’ll never order from this location again I didn’t receive my order so I called supposedly the manager answered and I told to call Door-dash they did nothing cause they couldn’t find the order so without anything where’s my refund

  • 1/5 Robert S. 1 year ago on Google
    The meat was barely cooked and unbeatable.Angus beef and chicken teriyaki were the same. Also, it seems that the person who cooked the fried rice was paying attention to something else because he or she burned the peas. So, uncook meat and burned fried rice with sauce that was overpowered with ginger taste. That's the last time I throw away $17.

  • 5/5 Kimberly L. 1 year ago on Google
    Wonderful experience so far! Employees were awesome ! Food was good! As I make my rounds to different restaurants in the suburbs I find this one to be the best

  • 1/5 Michelle “Sxybrunette1” C. 1 year ago on Google
    Supposed to open at 900 15minutes after and no lo mien ready no tongs or spoons in food , most food items missing

  • 5/5 Paula M. 4 years ago on Google
    We stop here every time we go out of town:)

  • 5/5 Howard S. 4 years ago on Google
    last night was our first time we came to that magnificent restaurant. But It is no doubt not the last. We had great time with the good service, with the first-rate cuisine and fine drinks and with the friendly price. We will absolutely visit there in a short time.

  • 5/5 Amanda S. 3 years ago on Google
    Super nice staff high quality food!!!

  • 1/5 Djordje V. 3 years ago on Google
    Portion are very small, for bowl of firecracker shrimp you get only 5 little shrimps and you pay 9$ for that luxury

  • 4/5 brutally h. 4 years ago on Google
    The service definitely improved and the food was more fresh than usual. Been coming here for the last 10 years. Always order for togo since portions are bigger that way.

  • 1/5 tonya b. 4 years ago on Google
    we stopped here on our way through and the food made every single one of us sick! let me tell you, a 4hr drive with 6 people feeling ill is NOT fun!

  • 1/5 Wayne W. 4 years ago on Google
    Undercooked rice, no mushroom chicken, the server "Becca" no friendly at all , Angus steak was overcooked, teriyaki chicken sauce tasted unidentifiable, we've been frequent customers of this Panda Express, normally it's very good, this time absolutely terrible.

  • 4/5 C P. 4 years ago on Google
    Service was good. Food was as expected. Truck driver with an ordinary experience.

  • 5/5 Oakley B. 3 years ago on Google
    I celebrated my birthday today in this excellent restaurant. I am glad to say that it was a fabulous evening and the venue was no doubt one of the reasons for the fruitful event. The crew collaborated in a lovely style, the food was extremely good and my guests were very cheerful. We shall absolutely visit again for more events. Thank you very much.

  • 1/5 Nick R. 3 years ago on Google
    “Fast food” super slow!

  • 4/5 Harold M. 3 years ago on Google
    Nice sized portions. Good staff.

  • 5/5 ChocolateDrop7627 4 years ago on Google
    Great food great service but they ran out of shrimp🤦🏾‍♂️😩

  • 5/5 Paola G. 4 years ago on Google
    Love the service! Faby, the short Mexican is the best she deserves a raise !!! The cleanest panda i ever been too!

  • 1/5 Sam U. 4 years ago on Google
    Watch how they charge you!!

  • 3/5 Madhurima H. 5 years ago on Google
    (Translated by Google) Okayish .. (Original) Okayish..

  • 1/5 SAMIR I. 4 years ago on Google
    Every day this place getting worse and worse no worth to visit any more bad food and bad customer service

  • 5/5 Rayan W. 4 years ago on Google
    This restaurant is my preferred one. I visit a lot of restaurants but to this restaurant I constantly return again and again. The team is very amicable and the cuisine they serve is so good. I never decline to have a good meal in this place. I highly recommend this place.

  • 4/5 chris k. 4 years ago on Google
    Food was fresh & server was friendly.

  • 1/5 Nazarii B. 4 years ago on Google
    Absolute rude personal! Screaming at all my questions...not recommended

  • 1/5 VizyNotLazy. M. 4 years ago on Google
    I just bought food today.. they serve food that is too little , other server they serve generously in other location .food is pricey but i hope they serve what you pay for..

  • 1/5 Enoc Q. 4 years ago on Google
    (Translated by Google) The food birds is good birds a little dry ... the service nothing good a little rude especially of the employee Jessica ... maybe it is racism because look at other customers I treat them better ... (Original) La comida aveses es buena aveses un poco seca... el servicio nada bueno un poco grosero en especial de la empleada Jessica...talvez sea racismo pues mire que a otros clientes los trato mejor...

  • 3/5 Matt M. 5 years ago on Google
    Still good food. Staff was lazy, didn't cut up teriyaki chicken like their supposed to.

  • 5/5 Jake B. 5 years ago on Google
    Very fast in and out

  • 1/5 Vic B. 5 years ago on Google
    (Translated by Google) The employee named Emily who is on duty today 04/19 has a rude way of serving customers should give a good orientation and teach how to treat customers kindly (Original) La empleada de nombre Emily que está de turno el día de hoy 04/19 tiene una manera grosera de atender a los clientes deberían darle una buena orientación y enseñarle cómo tratar amablemente a los clientes

  • 2/5 Yunior V. 5 years ago on Google
    Good service but the rice wasn’t even cooked all the way half way done

  • 5/5 Kevin N. 5 years ago on Google
    Love Panda Express

  • 5/5 Last Gentleman L. 5 years ago on Google
    Food is always tasteful and wait time is zero to none


Call +1 708-596-3313 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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