5/5 Jason H. 2 years ago on Google
After
going
to
another
Scuba
shop
that
was
a
nightmare
we
hesitantly
decided
to
come
here.
And
we
were
amazed!
This
shop
was
the
best.
Upon
entering
the
shop
you
see
a
lot
of
gear,
all
organizes
nicely,
and
some
displayed
in
fun
ways.
We
are
immediately
greeted
by
a
young
man
who
asks
what
we’re
looking
for.
We
explain
to
him
that
we
are
going
on
a
cruise
and
need
some
dive
equipment.
Now
as
he
is
doing
this
there
are
2
other
individuals
directly
helping
other
customers,
as
those
customers
finish
the
other
workers
come
over
to
help.
An
older
gentleman
who
seemed
more
experience
(who
I
believe
was
the
owner)
came
over
and
started
helping
us
get
fitted
for
masks.
Instead
of
just
pointing
to
a
wall
and
telling
us
to
try
till
it
fits
(like
other
shops)
he
looked
at
our
faces
and
guessed,
handing
us
a
mask
to
try
and
telling
us
how
to
test
the
fit.
He
also
told
us
to
not
put
the
masks
back
on
the
wall
so
they
could
clean
them
between
shoppers!
He
had
us
try
different
masks,
and
when
we
decided
on
the
best
fit
and
comfort
he
asked
us
what
color
we
wanted,
they
had
a
large
variety
of
colors
in
each
mask.
He
then
had
us
try
on
the
specific
mask
we
were
planning
to
buy
to
ensure
it
was
good.
After
deciding
they
took
the
masks
to
wash
while
we
moved
on
to
the
snorkels.
He
suggested
a
snorkel
(in
matching
colors
to
the
masks)
and
offered
a
different
clip
design
as
an
up
sell.
We
agreed
and
they
installed
the
upgraded
snorkel
clip
for
us.
He
was
hesitant
to
sell
us
scuba
fins
seeing
as
the
cruise
would
provide
them,
but
explaining
to
him
that
we
would
also
be
doing
some
snorkeling,
and
didn’t
want
to
purchase
snorkel
fins,
and
then
scuba
fins
when
we
get
back
he
agreed
that
it
was
a
good
idea
and
we
started
fitting
for
fins.
He
explained
the
different
type
of
fins,
and
asked
what
type
of
diving
we
were
going
to
do,
after
LISTENING
TO
US
he
made
a
suggestion
and
told
us
why
he
suggested
that
specific
fin.
We
agreed
and
we
got
fitted
for
the
booties.
At
this
point
all
3
attendants
were
helping
us,
2
were
running
around
grabbing
different
sizes
to
try
while
the
owner
was
educating
us
on
the
gear.
They
even
made
sure
the
booties
fit
perfectly.
We
weren’t
planning
on
wetsuits,
and
we
didn’t
get
any,
but
they
were
happy
to
answer
our
questions.
They
also
answered
our
questions
about
the
different
breathing
gear
they
had
and
made
their
suggestions
for
future
purchases.
As
we
finished
up
we
ended
up
happily
buying
all
the
gear
we
planned
to
and
a
little
more.
We
left
feeling
more
educated
and
ready
for
our
cruise
adventures.
They
showed
us
how
to
properly
adjust
everything
we
got,
how
to
apply
“spit”
properly
to
the
goggles
(and
no
not
regular
saliva).
In
short:
this
was
a
fun,
engaging,
and
personal
shop.
It
didn’t
seem
like
they
were
just
trying
to
make
a
sale.
We
felt
like
they
cared
and
listened
to
our
concerns
and
plans.
We
will
be
coming
here
after
our
cruise
for
more
training
and
more
gear!
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