2/5 Micci 2 years ago on Google
Was
pretty
disappointed
in
our
recent
stay
with
the
Courtyard
Marriott.
We
were
immediately
rushed
by
the
valet
staff
who
was
not
wearing
a
mask
even
though
the
mandate
was
active
at
this
time.
They
hurried
us
out
of
our
car
and
quickly
gave
us
our
ticket.
The
hotel
check
in
staff
were
nice
and
accommodating
after
that
very
flustered
encounter.
But
they
quickly
got
us
a
quiet
room
away
from
the
elevator
as
I
had
requested.
There
were
a
few
issues
with
our
room,
the
bathroom
looked
like
it
wasn’t
cleaned
and
there
was
dirt
residue
in
the
tubs
that
was
very
concerning.
Over
our
entire
stay
not
once
was
the
room
cleaned
and
house
keeping
did
not
come
once.
By
the
end
of
our
stay
our
trash
was
over
flowing,
we
had
no
clean
towels,
and
no
items
were
provided
to
our
room.
We
were
able
to
request
a
later
check
out
for
our
departure
which
was
nice.
But
when
I
went
to
return
our
keys
and
check
out,
then
woman
just
kind
of
shrugged
me
off.
She
said
my
check
out
was
done,
but
I
was
never
provided
any
confirmation
or
even
a
receipt
of
my
stay
over
the
weekend.
I
had
to
call
their
guest
service
line
a
day
later
to
get
my
transaction
details.
At
no
point
did
I
receive
any
confirmation
from
the
hotel,
no
check
in
reminder,
no
update
on
information,
nor
a
confirmation
of
my
completed
stay
or
receipt.
Which
I
feel
is
very
unprofessional.
For
the
location
of
the
hotel
I
can
say
it’s
convenient,
but
for
the
service
I
would
say
your
better
off
staying
somewhere
else
if
you
want
proper
service.
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