Urban Express HomTel Serpong image

Urban Express HomTel Serpong

Hotel Lodging Hostel Serviced accommodation Private guest room Holiday apartment rental Holiday accommodation service

One of the Most Reviewed Lodgings in South Tangerang


Address

Urban Height Serpong -Tower, Jl. Ciater Raya No.8, Rw. Mekar Jaya, Kec. Serpong, Tangerang, Banten 15310, Indonesia

Website

www.urbanexpresshomtel.com

Contact

+62 877-9907-7771

Rating on Google Maps

4.20 (425 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (11) hotel (6) good (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nurvianto B. 3 years ago on Google • 110 reviews
    Came across this HomTel by chance when we were looking for an affordable accommodation in South Tangerang. We booked a family 2-room suite. After deposited 100k during check-in, we went up all the way to the 29th floor, where our unit was. The room was quite spacious, comfortable and spotless. Beds were plush and the AC's were cold. We had a few standard amenities available for us such as water kettle, towels and toothbrushes. Coat hangers and hotel sandals were available, too. There was a smart TV but with no Netflix subscription, unless you sign in using your personal account and sign out afterwards. We didn't try that, though. Bedrooms were brightly lit and had a good view of the city of Tangerang Selatan (and some of Jakarta, too). They have modern and functional furnitures and deco, so we truly appreciate that. Power sockets were plentiful throughout the unit. Best of all, they come with two full size USB sockets, so that was very thoughtful. A few suggestions would be to put more tissue papers and some plastic bags for laundry or garbage. A mini fridge will also be a good addition to the amenities provided, as some families might want to bring food or have to store baby food/milk. One aspect that got us a little annoyed was the WiFi. It is there. But practically useless since it was super slow and unstable. We tried to use 4G instead, as we had to work, but because of the height, even our 4G was quite slow. We ended up not being able to work as productive. The room is amazing with a small work table in each room, so it was a shame that we couldn't utilize them fully. It is very easy to recommend this hotel to others. It is strategically located and affordable, with many food stalls available in the area. Very recommended.
    7 people found this review helpful 👍

  • 3/5 Jakob M. 7 months ago on Google • 135 reviews
    Good value for money but dirty rooms & pool and the area is a bit sketchy.

  • 2/5 siagian 2 years ago on Google
    The hotel still under development. The room open only in 1 floor. There are no available restaurant in the hotel so they dont provide any plate & bowl for customer. Most of the room are smooking even they label as non smoking room.
    3 people found this review helpful 👍

  • 3/5 M. Rake Linggar A. 1 year ago on Google • 14 reviews
    The staff were friendly and helpful. Unfortunately the hotel rooms looked unkept. Stains on the walls, paints coming off, towels and sheets looked dirty, wifi and TV often having problems with network connections. Had to ask for a new room.
    1 person found this review helpful 👍

  • 5/5 basil a. 1 year ago on Google • 8 reviews
    great place to stay, i’ve been come here for 6 or 7 times maybe🤔. the staff are very kind and the room very clean and tidy. and also for the view you will get on the top of building is very beautiful. i recommended this place for short escape! you can get smoking or non smoking room just tell the receptionist. thankyou urban express for great experience
    1 person found this review helpful 👍

  • 4/5 Farid Yuzas A. 1 year ago on Google
    Nice place but i have some suggestion, hope the towel more look clean or bleach enough, the pillow is to thin also.
    1 person found this review helpful 👍

  • 5/5 Aslamiyati 2 years ago on Google
    It’s a good place to stay. An affordable price with a good view and good services. The room was clean and the staff was also very humble.
    1 person found this review helpful 👍

  • 5/5 naphat s. 2 years ago on Google
    Good service, clean and comfortable room. The hotel is also affordable, will visit it again if i come to south tangerang. 👍🏻
    1 person found this review helpful 👍

  • 1/5 Popolulu C. 2 years ago on Google
    Very dirty No cable tv No internet Parking area sucks No breakfast
    1 person found this review helpful 👍

  • 5/5 Rizqi Maulida Amalia R. 1 year ago on Google
    Oby's here.... At that moment. I was stucked. But Alhamdulillah
    1 person found this review helpful 👍

  • 5/5 Castiel A. 6 months ago on Google • 11 reviews
    The best value for money you will ever get, and the staff is so friendly.. So be nice to them 5star service with affordable price and comfortable stay.. What more do a man wants

  • 5/5 Nuri S. 2 years ago on Google
    Im repeater guest, this place fit for long stay. facility and service well maintenance, thanks urban👍🏼

  • 4/5 Riza P. 1 year ago on Google
    A good place fo a quick sleep, but worst parking area for car

  • 2/5 Man 1 year ago on Google
    Unreliable wifi, couldnt open my door twice, but staff are nice and its cheap!


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