My husband and I bought coffee this morning.. they were really tasty but would have been nice if they were bit more warmer...xx

The person at the counter forced me to pay twice for the petrol, embarrassed me , wasted my time and the whole experience was rather threatening… I have since disputed the transaction with the bank & made an official complain to Shell. I will strongly discourage everyone from using this place and to check your bank account details after any purchase since they are stealing money from their customers.

Always refusing to make coffee night time. Can you guys just put up a sign saying you don't serve coffee during the night. I'm a taxi driver I really felt like I needed a coffee so I stopped filled up my tank but was refused coffee. Even though I could see the machine is one and with the coffee selection on the screen the person lied to me saying that it's being cleaned witch was a lie. This is not the first time when it's happening.

You can buy extremely highly taxed fuel here the same as any other UK fuel station...its almost like the government don't want the ordinary working people of GB to be able to get to work ...you know the 99.9999% of us who can't afford to buy an overpriced electric car... .There is a small shop that's sells sweets and hot/ cold drinks..The staff are friendly.. However there fuel prices are ~10p a litre higher than the esso garage on the same road ... I'll never go back to shell they're just profiteering ..if the esso garage can sell fuel for much cheaper shell certainly can....but they don't want too.

£6 for a 9v battery. When I looked after they are £1 at argos...What a con and unacceptable.

Today he did not give me my change , and absolutely not friendly , i stop here for years but now is my last time .8 am 27 July 2022

The petrol station staff are all very friendly but can be very busy in the mornings with selfish people parking at the pumps then going to Greggs for food instead of moving to the carpark spaces, but its Stoke On Trent so expected.

Staff very friendly site is clean, only thing is they are 10p a litre dearer than three BP garages the same distance from my home,one in Ipswich road Colchester & two in Sudbury