3/5 Mark E. 11 months ago on Google
Tasty
food,
great
pub
treats
but
a
lack
of
ambience
and
customer
service
lead
to
this
three
star
review.
This
particular
location
is
well
positioned
in
the
centre
of
Southampton
and
serves
a
delicious
range
of
pub
treats
and
rinks,
subject
to
availability.
On
the
other
hand,
the
pub
is
very
dark
and
isn’t
welcoming
and
the
ambience
is
very
dull,
the
toilets
are
often
messy
too.
On
top
of
this,
I
found
that
the
standard
of
customer
service
in
this
pub
is
lacking
and
staff
aren’t
always
interested
in
providing
fresh,
quality
food
and
excellent
service.
The
review
is
balanced
as
ultimately
if
you
want
some
food
without
the
fuss
or
a
drink,
it’s
perfect
but
for
a
slightly
higher
standard
eating
out
experience,
this
location
doesn’t
make
the
cut.
The
value
for
money
used
to
be
amazing
however
some
of
the
dishes
don’t
offer
good
value
for
money
anymore.
I
would
return
but
ideally
at
a
quieter
time
when
staff
have
a
better
ability
at
caring
for
the
customers
and
providing
better
food
and
service.
In
the
picture
is
the
burger
and
chips
deal
with
a
drink,
the
chips
were
delicious
but
the
size
of
the
burger
was
fairly
small.
Food
tasted
lovely
though.
1 person found this review helpful 👍