3/5 J.Matthew G. 2 years ago on Google
My
experience
was
not
overly
bad,
but
it
was
far
less
than
what
I
expect
from
this
chain.
3
stars
-
but
I
would
give
2.5
if
I
could.
I
took
my
9
yr
old
daughter
here
for
her
birthday,
it
was
just
the
two
of
us,
and
we
went
at
11am
on
Super
Bowl
Sunday,
before
any
church
crowds
got
there.
We
were
seated
immediately
(they
were
probably
25%
full).
However,
we
sat
for
nearly
10
minutes
with
no
drink
order,
no
contact
at
all
from
a
server.
The
mgr
saw
us
and
came
over
to
ask
if
we'd
been
helped.
I
told
her
no
-
she
was
very
nice
and
immediately
took
our
drink,
appetizer,
and
food
order
(with
no
notepad
-
just
from
memory).
Server
came
over
shortly
and
apologized
and
gave
us
our
drinks.
Her
name
was
Tori,
and
she
was
very
sweet.
Cheese
fries
appetizer
never
came
(we
weren't
charged
for
them,
but
my
daughter
LOVES
the
cheese
fries
and
was
disappointed).
Food
came
rather
quickly,
but
the
steaks
were
a
little
tough.
The
sides
and
salad
was
good.
I
mentioned
to
the
manager
and
to
our
server
that
it
was
my
daughter's
birthday,
expecting
the
servers
to
come
and
sing
to
her
-
you
know,
like
EVERY
restaurant
EVERY
where
does!
Instead,
after
we
ate,
another
server
came
over
and
gave
my
daughter
a
small
hot
fudge
sundae
and
a
quick
"happy
birthday"
-
which
was
nice,
but
NOT
the
level
of
"celebration"
I
am
used
to
from
this
chain!
Overall,
the
food
was
okay,
the
service
was
"meh",
and
it
was
by
far
NOT
my
best
Outback
experience
at
this
location.
Hopefully
my
next
visit
will
restore
my
faith
in
them!