2/5 Thurston F. 1 year ago on Google
I
am
honestly
surprised
by
all
of
the
5
star
reviews,
maybe
I
just
caught
her
on
a
bad
day.
My
experience
was
not
positive,
much
to
my
disappointment.
This
was
not
only
my
first
massage
with
Kathleen,
but
my
first
time
at
a
massage
therapist.
I'm
assuming
from
the
picture
on
social
media
that
my
massage
therapist
was
Kathleen,
although
she
never
introduced
herself.
When
I
was
in
the
waiting
room
she
walked
in
and
asked
if
I
was
her
10:45,
but
then
realized
that
it
was
only
9:45,
which
was
the
time
of
my
appointment.
She
led
me
to
the
room
and
confirmed
that
I
had
a
pinched
nerve
in
my
neck,
then
she
left
and
closed
the
door
without
any
instructions.
I
opened
the
door
to
remind
her
that
this
was
my
first
massage
and
she
then
explained
how
I
was
to
prepare.
I
completed
a
form
online,
so
she
knew
I
was
not
only
a
new
client,
but
new
to
massage
and
still
didn't
take
any
time
to
introduce
herself
and
prepare
me
for
the
experience.
I
believe
she
gave
me
a
deep
tissue
massage,
although
she
never
explained
anything.
I
was
advised
by
my
doctor
and
a
friend
who
is
a
massage
therapist
that
a
gentle
massage
was
needed
for
my
pinched
nerve
or
it
could
get
worse.
The
massage
was
painful
and
when
I
asked
if
it
was
supposed
to
feel
painful
she
asked
me
to
rate
my
pain
and
then
told
me
that
basically
if
it
wasn't
at
an
8
or
10
the
pain
wasn't
a
problem.
Let
me
be
clear,
I
was
not
expecting
all
of
my
pain
to
be
gone
after
this
massage,
I
started
with
a
30
minute
massage
so
I
could
decide
if
it
was
beneficial
and
I
figured
if
it
was
a
good
experience
I
would
plan
on
getting
massages
more
frequently.
However,
I
was
at
least
expecting
a
professional,
hopefully
friendly,
who
would
take
the
time
to
discuss
what
my
needs
were
and
explain
the
process,
which
I
did
not
get
with
Kathleen.
With
all
of
the
5
stars
and
being
named
Best
in
the
Pines,
I
assumed
this
would
be
a
pleasant
experience,
unfortunately
it
was
the
complete
opposite.
I
don't
know
if
I'll
get
any
massages
in
the
future,
but
they
definitely
won't
be
from
Kathleen.