Southfield Family Dental Center image

Southfield Family Dental Center

Dentist Dental implants provider

One of the Most Reviewed Dentists in Southfield


Address

18800 W 10 Mile Rd Ste 1, Southfield, MI 48075

Website

www.southfieldsmile.com

Contact

(248) 569-6304

Rating on Google Maps

4.70 (1.9K reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 5 PM
  • Tuesday: 9 AM to 7 PM
  • Wednesday: 9 AM to 7 PM
  • Thursday: 8 AM to 5 PM
  • Friday: 8 AM to 2 PM
  • Saturday: 8 AM to 2 PM
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: dentist (10) office (10) dental (9) feel (9) experience (8) emergency (8) care (8) staff (8) Dental (7) Southfield (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Corinne F. 9 months ago on Google
    I have to absolutely rave about my experience last week at Southfield Family Dental Center. I had a an over hours dental emergency, I lost a tooth on the top row right in my smile line. I researched many dentists to call the following business day as so many stated they are emergency dentists as well. Well most of the dentist are not true emergency dentists and could not accommodate me the next business day. I did not want to wait since its a visible tooth but I was also concerned with the small amount and root left and did not want a potential problem. Well I called Southfield Family Dental and they truly are emergency dentist and immediately made time for me despite the fact I was not a current client. It was an amazing feeling knowing I had in fact found a true emergency dentist. Upon my arrival, I was quickly ushered into a room to see a dentist. I can not recall his name but he he thoroughly inspected my damaged area and called in for 3 other specialists as well as as orthodontics specialist so I knew I was received top not care, even as an emergency walk in. I know it throws off the days schedule to accommodate an emergency walk in but the whole staff was above and beyond professional, personable, and polite showing zero signs of being rushed. Which made me feel more comfortable. Ashley is a super star and although she was running around the whole back of the office, she still treated me as if I was the only patient there while doing some X-rays. I was promptly and expertly x-rayed multiple times at multiple angles to ensure a proper diagnoses. I didn't feel rushed or I was a burden interrupting the full case load of patients who had appointments. The insurance billing lady, who's name I cant recall, took immense time working with my slow poke dental insurance as well as working with my employer on a phone call. All with a small on her face, going above her duties. The dentist was able to do the extraction of the tooth piece and root right away and Diamond made me feel so relaxed and confident that I had made the correct treatment choice. The dentist was gentle yet efficient and quickly removed the root. I opted for a long term dental plan solution with Southfield Family Dental Center as I felt so taken care of by each member of the staff as well as each dental specialist that worked with me and thoroughly explained my 2 options for treatment. I did not feel force or compelled to choice one option over the other, however I feel between all the dental specialists that reviewed my case, that I was confident in making an educated choice for life long treatment. This is far and above and exceeded my expectations for the care I thought I would receive as an emergency last minute appointment especially since I essentially spent the whole day there to address the matter at hand, each staff member was personable and by the end of the day, I felt like I was a team member there!! I am beyond thrilled with my experience and the over and beyond top notch care I received. Even though Southfield Family Dental is not participating provider to my insurance, because of my superb experience, I am choosing to pay more out of pocket to have my long term dental strategy completed here. And a special thank you to Diamond, who worked with me when my pharmacy was being a pain. To all the staff I encountered that day, thank you for your fantastic treatment, non judgmental, and in depth care I received. Especially calling the morning and being attended to within the hour. You office made what was a horrible experience into a pleasant day and I was especially thrilled that I was able to leave the same day with a temporary tooth in a custom made retainer. I was not expecting to have such accommodations. Thank you again so much for the lovely care I received.
    4 people found this review helpful 👍

  • 5/5 Liyah H. 5 months ago on Google
    Ieshia and Dr. B were both great! They did my Build up/Crown and they work beautifully together. Both making me feel very comfortable and confident in them. If you need yours done, definitely get them to do it. 😊

  • 5/5 Lajuane H. 7 months ago on Google
    The beautiful ladies at family Dental center is 100% beautiful. They have a beautiful Personality The office is one hundred percent clean Everybody, there is friendly and helpful. They are 100% profession an caring like a family. An How beautiful and Professional and helpful the ladies are there. An How clean office is It should be call Heaven dental center. I enjoyed my experience there one thousand percent at family dentist center You feel like family when you're there. I cannot wait to my next visit.

  • 5/5 Shawn S. 6 months ago on Google
    I was more than pleased with the whole experience. Staff, doctors and the whole team was wonderful!! They had a dental plan for me that would have given me a Rolls-Royce smile.......but unfortunately my finances prevented it. I would still return for minor dental work. Exceptional customer service and care!!

  • 5/5 Octavia F. 9 months ago on Google
    I absolutely love this place! I have been coming here for years. Dr Oleg has always made me feel comfortable and extremely confident after all the work he has done on my teeth! The office is always clean. The staff is amazing! Nicole is the best! She gets me checked in with ease and always has the best attitude! You won't be disappointed with these guys!

  • 5/5 Sandra H. 6 months ago on Google
    I must say that I am surprisingly happy with Southfield Dental, they are patient, prompt and professional! I have had three visits thus far, and they have proven to be a far better experience than I’ve had at other dentist, I only wish I’d found them years ago! The staff are all helpful, kind, and thorough!

  • 2/5 Mimi M. 6 months ago on Google
    I went into the office as a first time patient this month. This was my first time going to a dentist office where you have to come in first for X-ray and go over treatment plan and then the 2nd appointment is the cleaning. Truthfully all of that can be done on the 1st visit, like it’s always been since I’ve been going to the dentist. I didn’t really care for the hygienist assistant at all. When she was putting the guards in my mouth for the X-ray she was definitely not gentle at all. I have extra cartilage bone at the bottom, which she also pointed out so she knew! When those guards go in sometimes they can scrape up against it and it can be painful and she was acting like she was getting annoyed when that sh!$ hurts! Had the nerve to asked me” you can’t open your mouth wider than that?” It took everything in me not to go off on her! Finally Dr. Bortolotti came in and his personality seem friendly(that’s why the 2 stars). He was in and out so quick I forgot to ask him about what kind of whitening products did they have. I wanted to know what type of at home trays or office treatments they had. I asked the hygienist if he could come back so I could ask him and she said the ladies up front could give me that information. I left out and went out front and told the lady in the first chair I wanted some information on their whitening products/prices and she said give me a second let me get your chart. I sat in the chair by the door and she didn’t seem busy at all. 15 min went by and she said ma’am you’re all set. I was instantly annoyed because did you not see me sitting here in front of you waiting on something that I told you 15 min ago🙄. I told her I was waiting on information about the office whitening products and she said oh yeah (no apology at all) and tells the lady next to her if she could assist me. Again I waited another 15min and she never assisted me either. The lady in the 1st chair wasn’t doing nothing nor was the other lady who was supposed to be assisting me. Damn, all I wanted was some information on what products y’all offer in the office/home for whitening my damn teeth and y’all was too busy running y’all mouth! I just got up and left out and I definitely called and canceled my cleaning appointment and will be going elsewhere. I was going to make my daughter an appointment for a cleaning who just came out of her braces and was also interested in getting her teeth whitening. Do better!

  • 5/5 Katherine T. 5 months ago on Google
    I am so happy I came to Southfield Dental. Friendly staff, warm, felt very welcomed and appreciative. Aleta awesome. Very Informative with the Treatment that I need with showing X-rays and the knowledge that she gave me. I knew after my first impression encounter that I would make this my home. Dr Woodbury was great and very informative and so was the front desk Supervisor Anicia whom made me feel warm with her beautiful smile. Carrie got me an appointment the very next day. The assistants Kiera and Devin were very attentive and knowledgeable. The hygienist Lisa was thorough and gentle with my cleaning. Very good experience from the front desk to the back staff. Thank you so much.


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