I recently had the unfortunate experience of visiting this gym that can only be described as a complete disaster. The dirty conditions, terrible employees, and lack of quality equipment made it a nightmare from start to finish. I feel obligated to share my review and warn others about the abysmal state of this facility. Upon entering the gym, I was immediately struck by the overwhelming filth that permeated the entire space. It was evident that cleanliness was not a priority for the management or staff. The locker rooms were even worse, with foul odors, unkempt showers, and dirty, stained walls. I couldn't help but feel disgusted and uncomfortable in such an unsanitary environment. To make matters worse, the gym's employees were unprofessional and apathetic. It seemed as though they had no interest in assisting or guiding members. Whenever I approached them with questions or concerns, they displayed a blatant lack of knowledge and disinterest in providing any sort of help. Their customer service skills were non-existent, leaving me feeling frustrated and ignored. It was abundantly clear that the staff had no motivation to create a positive and supportive atmosphere for gym-goers. The equipment at this gym was another disappointment. Most of the machines were outdated, in disrepair, or simply non-functional. I encountered treadmills that were stuck at one speed, weight machines with broken cables, and dumbbells that were missing their pairs. It was an accident waiting to happen. Not only did the faulty equipment hinder my workout, but it also raised concerns for my safety. It was evident that the gym had no intention of investing in quality equipment or maintaining what they already had. To add insult to injury, the prices for this subpar gym were shockingly high. It was mind-boggling how they could justify charging such exorbitant fees for a facility that clearly lacked the most basic standards of cleanliness, employee professionalism, and equipment maintenance. It felt like a complete rip-off, and I couldn't help but feel cheated out of my hard-earned money. In summary, I strongly advise against setting foot in this disastrous gym. The dirty conditions, terrible employees, and lack of quality equipment make it a complete waste of time and money. Save yourself the frustration and disappointment by seeking out a gym that prioritizes cleanliness, employs knowledgeable and helpful staff, and maintains their equipment to ensure a safe and pleasant workout environment. This gym falls far short of even the most basic expectations and should be avoided at all costs.

I love going to this gym, but you can tell that the company considers this the "Black" gym. There are currently no trainers at this location and it seems to take longer to get things repaired here. Not like at the gyms in Royal Oak or Livonia.

The treadmill machines were gross and rusty. Not well maintained. There is good number of machines but need to be better maintained or replaced

I went in fully planning on getting a gym membership, but Rob Wilson, the salesman was incredibly off putting. He was fast talking and when you asked questions he was uncomfortably annoyed or questioned my “sincerity”. He refused to honor our guest passes we got from the website. He also was unclear about prices, which were higher with him than online. He claimed a membership gave me access to gyms throughput the country, but the website said it only gave me access to other Michigan clubs. Lies. High pressure sales tactics are off putting for a gym membership.

LA Fitness should be ashamed. There should be no reason why this location is so out of date and unsatisfactory compared to their other locations. One of the benefits of a membership is being able to go to different locations and have the same experience. The staff is friendly and helpful. 90% of the machines are old and rusted. I counted at least 3 with Out of Order signs and 2 more that didn't work but didn't have signs. The air filtration is horrible and because of it the whole gym smells very musty. As you would imagine a room would smell with a lot of people all working out at the same time. The basketball court smells even worse. You smell it just walking past. This gym deserves an upgrade on par with the other locations.

For sure some fake reviews on here, worst LA Fitness in Michigan, this location makes me want to cancel my membership altogether. 1/2 the cardio machines are broken and have gum inside the cup holders and inserts that have been there for months. None of the free weights have their actual pair/most of the weights are stolen or lost. Trash cans are always full, place just has a gross smell. They either need more staff if they are short handed, and if they are not short handed, they need completely new staff that will actually clean and ensure the weights are put back.

I travel for a living for my business and therefore I’ve been to countless gyms. I have no experienced such unprofessional behavior in any gym I’ve been too! Not to mention, the gym, was terrible, equipment was rushing! The little boy who was there, trying to sell me a membership and that was his only goal, so unprofessional and overall just terrible gym and staff!!

I just go for the classes now instead of the full gym usage like I used to. This location in Southfield is long overdue for a thorough deep cleaning. I've seen the same stains and spider webs on the same walls and in the same corners for over 6 months now. The cycle room and fitness class studio needs much attention. I've discussed this with management and their corporate leadership but no results. The location is incredibly convenient but not always worth it depending on how you utilize your LA Fitness membership. I enjoy the classes so I keep my membership. The 915am Cycle class with Ernesto is phenomenal!!!! I venture to the Livonia location which is much cleaner for a better experience when I want to use weight machines or free weights. The Southfield location parking lot is plagued with potholes and no one has addressed this for years now. Makes no sense

I had the absolute pleasure of encountering Joshua at LA Fitness, and I can't say enough about the exceptional experience he provided. From the moment I walked in, his attentiveness and dedication to ensuring my needs were met stood out. Joshua's willingness to help and guide me through my new exercise journey was truly commendable. His patience and kindness were evident as he took the time to explain exercises and techniques, making sure I felt comfortable every step of the way. What truly impressed me was Joshua's ability to balance his attention among multiple individuals. Even while assisting me, he managed to extend his care to others, ensuring that everyone's needs were being addressed. This level of genuine concern and dedication to the well-being of each member is truly remarkable. In a world where exceptional customer service can be rare, Joshua's exceptional service shines brightly. His commitment to his role and his genuine desire to make a positive impact on others' fitness journeys are truly noteworthy. I am grateful to have had the opportunity to interact with Joshua, and I wholeheartedly recommend him to anyone seeking guidance and support on their fitness endeavors. His presence at LA Fitness undoubtedly enhances the experience for all members. With immense gratitude, James Lester member 2023

One of the dirtiest LA Fitness I've visited. Trash cans overflowing, sweat drips all over machines, same pieces of garbage on the floor for a week, blood and sweat smears on the walls in racquetball courts, and locker room too many disgusting things to mention. Management at this location is MIA... I went to report the issues to management, nobody at the front desk to report the issues to. LA Fitness, you can do much better. Clean this pigsty up!

This location will call and harass you to sign up for memberships. I was a member here in the past and discontinued due to the terrible management and cleanliness. Sunday mornings at 9am are absolutely not the appropriate time to cold call for memberships. Completely classless.

I love working out there. Others keep to themselves. The workout time is peaceful. The staff know their stuff, when it comes to physical training.

First time returning since the pandemic. Unfortunately, they didn't use that time to clean and update the club. There was rust on the machines and there was a smell that could have been handled simply by regularly deodorizing. I was very disappointed and won't be returning.

So I was team la fitness…until I went to planet fitness (the one on 696 & 10 mile) and wow! The 12 mile la fitness is very sub par compared to them. That location is dirty & the machines are old and rusty. I’m not sure why I didn’t leave sooner…and not to mention the HUGE potholes in the parking lot. Yea that place has a lot of improvements to make

Is the worst kept out of all LA FITNESS in surrounding areas ... very old equipment .. especially the treadmills ... horrible .. I've been going for 9 years and not much has changed compared to other la fitness in surrounding areas... this place would be much better if managed and improved the same way the other gyms are in surrounding areas ... I wonder why this one which so happen to be in a predominantly cultured area is the most poorly managed and least improved by the franchise .. .. great location size ... jus needs alot more attention

Easy experience and walk through. Josh was more than helpfully and kind. Great deal and processing! Join!

Great place to go. The facility was super clean. La Fitness is one of my favorite gyms.

Love La fitness reason I choose la fitness over the Edge fitness gym is because of the pool and jacuzzi pool area and the sauna. The smell of the pool when I walk up to gym just motivates me. It’s quiet clean and quite affordable. I can invite two guest on my membership plus go to any gym I want to across the USA. Also there is no contract. If I wanna take a break and not pay for a couple of month they will grant it. Yes I love la fitness.

All the lighter weights are missing. Only some 5 lbs weights are available. There are none 8,10,15 or 20 lbs. Overall not very good equipments in this location. The equipments need deep cleaning. This location needs a better management. *no pool or hot tub at this location. I am very glad this location exists since the other location in Bloomfield closed.

DO NOT GO HERE THE EMPLOYEES WILL CHASE YOU IN THE PARKING LOT AND HARASS YOU!! I Got harrased over the phone to come in to try the gym. Finally got tired of it so decided to go in and give it a try despite the reviews, and because I wanted to stop being harrased over the phone. went to the free-weight section and i could find a bench that wasn't broken and also could find the weight i needed nor could I find a matching pair for any other weight. All of the equipment looked like a tetanus shot waiting to happen, and as a small, and young female I just didn't feel safe. So i left without even starting my workout, and then I GOT RUN DOWN IN THE PARKING LOT BY AN EMPLOYEE AND THEN HARRASED IN MY CAR FOR NOT WANTING A MEMBERSHIP

Big space, easy location, good range of equipment, front desk was friendly. But equipment is rusted, negkected and many cardio machines are inoperable. And virtually none of the clientele returns plates or dumbbells to the stacks and racks.

I was scheduled to meet with one of the trainers last Friday morning and she no showed. I left my name and number and I have yet to here from her. One of the staff was really nice and apologetic about the situation. He agreed to talk with the training director about me getting that session credited back to my account since the trainer no showed. I followed up Tuesday. I have yet to hear anything from the training director either. I have not received the training session back as a result of one of the trainers no showing for a session that was scheduled via the LA Fitness App. That was really unprofessional and inconsiderate. I won't be coming back to this LA Fitness.

Only one set of 10 lbs dumbbells. Clientele here never re-racks their weights and they don’t hire enough staff to clean up after everyone. Otherwise no complaints.

I can tell someone who works there has people giving fake positive reviews. This location is the most run down of all the LA Fitness locations in the metro area. I jump around to each location so I’m well aware of how each is maintained. Equipment is outdated and rusted. Nobody re-racks therefore dumbbells are missing. Overall cleanliness is subpar. For it be off a busy street, it’s primarily empty for a reason compared to other locations. I wonder why that location isn’t as managed and modified compared to the other gyms.

Some of the best gym experience I've ever had. Clean establishment, polite staff, good machines. Other customers have been polite and lots of smiles as well. An overall good environment.

Got there around 9am on Monday. Not too busy, staff seem ok and friendly, still pretty clean, spa jets good, spa temp good. A few things seemed to be in the process of repair, with yellow caution tape, but did not negatively impact this trip, due to low number of members onsite during this time. Water fountain water not cold enough, causing excessive flow before cooling especially when not in constant use. Not the largest location but, acceptable.

After being led on to believe we were signing up for a month to month contract Nick who is a sales rep at this location lied to us and tried to sign us up for a 6 month contract. Spoke to manager Ana who basically told us they could lie during sign up. Both parties should be fired. This location is a scamfest.

Don’t bother getting a membership at this location…as many don’t and still walk in without scanning at the front desk. I’ve witnessed this plenty of times at this location. Talk about a potential safety issue waiting to happen. Not to mention those who pay their membership dues. I understand it’s not the best up kept location but still without the check in desk.

They still have one of my favorites the heavy bag! Can't wait to try the pool, looked very inviting!

Great gym - has the quality you expect from an LA Fitness. Take that from someone who has gone to a majority of the locations in the Detroit area. The guy up front, Ryan Taylor, is very personable and greeted me right away to quickly check me in.

I went with my sister/friend to a water aerobics class and it was great. The instructor was awesome. I have issues with my knees and it felt like they really got a work out without the pressure to my knees that "normal/regular" exercise brings. I'll be going back and I think I'm even going to take out a membership.

Love the classes I took one star off because the pool is always cold and some of the other locations have more updated machines and free weights

This is my regular place to workout and the gym has a lot of amenities and equipment but the cleanliness is far from good. It has gotten much better in the past 2 months but they still have a long way to go. The worst part is probably the multiple fights and altercations that happen inside the basketball court room but if you mind the business that pays you everything will be okay.

.LA Fitness is not an environment of intimidation but a supportive community of members and coaches committed to helping people improve and achieve their goals. Stop in for a class, these guys will help you want to come back

Possibly the worst LA fitness I have ever been to…no space to even stretch out. Their machines are all old and rusted. The treadmills are like from the 60s.

Employees and managers are amazing. Very kind and welcoming. Plenty of machines. Plenty of room and space. Some (a lot) of the machines could really use an upgrade or some maintenance besides that it’s a great place to go. The classes are great as well.

Most of the cardio equipment was pretty gross, other than that the rest of the gym is OK but not clean by any standards. The reason I felt the need to write a review was actually because of the person working the front desk who signed my friend and I up at this location. He was acting friendly that first day but we didn't think much of it. Later that week though, he went up to my friend in the middle of her warmup and insisted on taking her to all the different machines and showing her how they worked, completely and totally unprompted. My friend felt uncomfortable and agreed at first but at some point cut this whole gym tour short and went back to her workout. This same guy later in the week CHASED ME DOWN INTO THE PARKING LOT and asked for my number, my instagram, the whole thing. Totally unprofessional coming from someone working at that gym and definitely put me in an uncomfortable situation. Unnecessary and unprofessional behavior from this staff member.