Powerhouse Gym Southfield 24/7 image

Powerhouse Gym Southfield 24/7

Gym

😠 Horrible gym. There's never a manager to speak with. Paid all this money to join it hadn't been a month that I signed up and was charged by a card i never authorized early annual gym fees I mean already They say they we're refunding me my money back to my card. It's been 3 weeks now. I just wan... People often mention equipment, month, people, machines, membership, Great, friendly, good, great, manager,


Address

25267 Telegraph Rd, Southfield, MI 48034, United States

Website

powerhousegym.com

Contact

+1 248-354-7048

Rating on Google Maps

3.90 (131 reviews)

Open on Google Maps

Working Hours

  • Sunday: (Easter), Open 24 hours, Hours might differ
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: equipment (20) month (15) people (13) machines (10) membership (9) Great (9) friendly (8) good (8) great (8) manager (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shata L. 8 years ago on Google
    Horrible gym. There's never a manager to speak with. Paid all this money to join it hadn't been a month that I signed up and was charged by a card i never authorized early annual gym fees I mean already They say they we're refunding me my money back to my card. It's been 3 weeks now. I just want my money refunded back to me. How does am establishment no matter when you call never has a supervisor or manager available to speak with. Watch out. The trainers are cool. But the way it's run is not professional at all. Pissed to the max. I could of stay at planet fitness smh. Thefts.
    5 people found this review helpful 👍

  • 3/5 FriedChicken 1 year ago on Google
    Pros: not too expensive ($30) unlike LA fitness, open 24hours , not very crowded and it is clean. Cons: Very small, equipments are very old, even though it is affordable it should be even cheaper due to size and age
    4 people found this review helpful 👍

  • 1/5 Hao C. 6 years ago on Google
    Fake accounts are made and populated with fake satisfied customers. The last three people that posted a review were all from 4 months ago where they all seem to have reviewed many powerhouse gyms in the area at the same time. You can click on their name and see their other reviews. Most people do not review the same place at many different locations in a row. I smell a false rating booster. Dirty and very unclean they don't even put a real cleaning solution in the bottles. The bathroom is filthy! The owner Chris Kakos overcharges your account if you do not pay attention! I've seen him charge members who have cancelled a year ago. He still had their credit card information and he ran it regardless! Do not trust this man with your credit card information. He has sent people to collection who had a PIF. PIF stands for paid in full. They pay for a year up front and he sent them to collection as if they had a month to month membership and cancelled on him. The owner, Chris Kakos is a flat-out thief. Watch your bank account carefully for month to month over charges. Old and damaged equipment is a frequent occurrence with no signs of repair. Missing equipment is common as well. Men’s locker room is rarely sanitized leaving a bad odor most of the day. Sauna wasn’t fixed for two weeks when I first joined. People try to sell you their energy drinks/ health drinks within the gym and outside of the gym. There's never a manager to speak with meaning the employees don’t have authority to revise any of your account information. Specifically, if you wanted to cancel your membership only the manager is able to do it. annual gym fees charged right away one month into starting membership. This annual charge is $60 so basically you pay first month, last month and annual fee of $60 all within your first two months joining. How does an establishment no matter when you call never has a supervisor or manager available to speak with. Supervisor specifically tries to stay away so people can’t cancel memberships and equipment doesn’t get fixed. Speaking from experience, please be warned about this Power South Field Location. The lady that signed me up when I first joined was named Shantel. She sold me a deal that was not even one of the standard deals power house offers. I was later told that it was a “temporary online” deal. Sign up consists of paying first and last month up front and paying an annual fee of $60 a month into it. I was told my plan was a month to month plan but Shantel ended up making me sign into a contract. She falsified information and changed prices to try and charge more money. Your only way of membership cancellation is by E-mailing the manager named Chris Kakos. He is never around and doesn’t respond to E-mail. You can see the problem here.
    4 people found this review helpful 👍

  • 5/5 Khyail P. 1 year ago on Google
    The best ... I love the fact it never closes ... best gym ... would like more up to date equipment but it's still the better of the powerhouses near Detroit
    4 people found this review helpful 👍

  • 1/5 Steve H. 6 years ago on Google
    Looking for an honest review. I am reading the reviews to see what people thought about this place because I am considering joining a gym. The last three people that posted a review were all from 4 months ago where they all seem to have reviewed a number of powerhouse gyms in the area at the same time. You can click on their name and see their other reviews. Most people do not review the same place at a number of different locations in a row. I smell a false rating booster
    3 people found this review helpful 👍

  • 1/5 hassan j. 6 years ago on Google
    Two months ago I was charged a 16 dollar late fee, now I get charged a 32 dollar late fee? My card had enough money to pay off the "20 dollar a month" payment so there is no reason why the payment would not go through, canceling my membership and never coming back to a powerhouse gym again!!
    1 person found this review helpful 👍

  • 5/5 George M. 1 year ago on Google
    Love the fact its open 24 hours daily for members. Great staff. Glen is an excellent trainer. Advance gym for the Big Boys. Know most of the fellas. Trained a few. Ask them 😎
    1 person found this review helpful 👍

  • 4/5 Monique A. 6 years ago on Google
    Haven't been in a while But I really the staff and crowd everyone's friendly and helpful!
    1 person found this review helpful 👍

  • 1/5 TC 5 years ago on Google
    The customer service at this location is horrible and very very unprofessional!! I’m in competitive bodybuilding I’ve trained at powerhouse gyms in California and Florida never experienced customer service like this ever in a gym . I signed up online went in to get my access card the rude lady at the counter gave me so much attitude that I decided to cancel on the spot . She couldn’t find my account claiming I wasn’t in there system but my bank account and membership number said otherwise. I tried getting in touch with the owner Chris and didn’t get a reply very unprofessional. So long story short please do your research before thinking about joining this gym go In there and meet these people who so called work there don’t bother calling because your call will not be answered also have a patience because no one will be at the counter to greet you. Powerhouse Novi is waaayyy better it’s worth every penny the professionalism is outta this world they’ll take good care of you. DO YOUR REASEARCH !!!!
    1 person found this review helpful 👍

  • 2/5 Cheryl B. 5 years ago on Google
    My husband Kejuan Jones has been a member of the Southfield gym for around 2 months and said the sauna has not worked the whole time he's been there. Would like it to be fixed or he will be joining another gym when his membership expires.
    1 person found this review helpful 👍

  • 2/5 Levy B. 1 year ago on Google
    I kind of regret joining this gym, they play too loud music and you can even hear it when you have earbuds on. Not everyone wants to listen to rap music in the first place. Something must be done about the noise level. Few abs machines, the gym is overpriced for no reason.
    1 person found this review helpful 👍

  • 2/5 The K. 5 years ago on Google
    Metro-Detroit ...again another place that requires the facelift and new machines. Too many of the machines don't work! Wassup? Duhhh! The bathroom area is somewhat cleaner than LA Fitness's in the same area. More towels and cleaning solution is required on the floor. NOT anyone, well I don't take delight in using a machine behind anyone's funk~! Sweaty dudes. Throwup! Nesette is the cool addition. She is very knowledgeable and with the delightful personality.
    1 person found this review helpful 👍

  • 5/5 Devin L. 3 years ago on Google
    They like to keep it pretty hot and everything sanitary after reopening. The members are very consistent with social distancing as well as consistent cleaning of all equipment. A mix of old school iron with new school cardio equipment. Perfect for what you need
    1 person found this review helpful 👍

  • 5/5 Keith D. 2 years ago on Google
    I love working out at a gym and not fitness club. There are plenty of weights and machines.

  • 5/5 Matthew L. 1 year ago on Google
    Trainers and owner are awesome and personable, the facilities are always clean and equipment is well maintained! I love that the gym has a community-like feel where you always know somebody there and you feel like you belong!!

  • 2/5 Jimmie B. 1 year ago on Google
    Terrible bathrooms cleanliness! Functional equipment. Small crowds, so equipment is always available.

  • 4/5 Reginald T. 2 years ago on Google
    Love the older equipment. Unfortunately for me, I'm getting a little old for it.

  • 5/5 Kevin C. 2 years ago on Google
    Been a member 5yrs.... Even though i only use ot half the year lol love this place people are too freindly👍🏿👍🏿👍🏿

  • 5/5 Dennis R. 6 years ago on Google
    My go to

  • 5/5 Cindy L. 1 year ago on Google
    Love this gym and the staffs are great people, not to mention I enjoy their sauna that’s a plus

  • 1/5 Brandon S. 9 months ago on Google
    No staff when trying to do a day pass showed up at 8:20. Sign not on and no way to get in called and just keeps ringing.

  • 4/5 Aditya M. 6 months ago on Google
    Nice gym especially for a day pass of $10. Tons of unique machines to hit upper/lower workouts, and huge range of free weights

  • 1/5 S A. 5 months ago on Google
    I’m paying 80$ to start and then 40$ monthly, and all I’m getting back is broken/old equipment, very unclean, had a weird insect climbing on me while I was working out today. Broken glass, even tab water is broken. Only good thing is it’s 24/7 and has great staff.

  • 4/5 the m. 5 months ago on Google
    I really do love this gym for the variety of machines here. They have EVERYTHING here. I also have planet fitness, but they lack the machines and equipment this gym has. Only things to improve would be, the condition of some of the machines, like they are quite old, some do have little issues bit nothing major. Some are rusty and dusty, but they work, which is cool. Also I wish there was a way to have like a guest pass or month to month like membership without a contract so I could bring friends here too because its got alot of good equipment.

  • 5/5 Kumbi S. 10 months ago on Google
    Great facility, great equipment, great experience.

  • 5/5 chaka h. 10 months ago on Google
    Old school weightlifting!!! Never over-crowded, if you wanna just zone out and work out. This the place to be.....

  • 5/5 Willie M. 1 year ago on Google
    Let's start with this place is amazing I love working 💪 out everything is here no complaints

  • 5/5 LUCAS RAFFAEL DA CRUZ S. 1 year ago on Google
    Everyone is super friendly and they come from all walks of life just trying to better their wellness.

  • 5/5 Brian S. 1 year ago on Google
    Best gym I have ever been apart of! The coaches are incredible, and truly take the time to help you reach your goals!

  • 1/5 John G. 1 year ago on Google
    Too expensive, horrible contracts, not clean. There are 100 gyms I would recommend before this one.

  • 2/5 Enid J. 1 year ago on Google
    My trainer is excellent but the gym itself is raggedy. They need to repair their equipment.

  • 5/5 eddie r. 1 year ago on Google
    I just called you guys ago from my desk phone. I was a member of the powerhouse gym in highland park, Rosedale park and Southfield at the initial opening. I'm just trying to get some prices

  • 5/5 Angela H. 1 year ago on Google
    Excellent customer service! Super friendly and always tries their best to answer my questions!

  • 5/5 Mark P. 1 year ago on Google
    Incredible workouts, great community, and awesome coaches. Nothing but good things to say about Powerhouse Gym Southfield 24/7!

  • 5/5 Sandra L. 1 year ago on Google
    It is a decent gym with useful and working equipment. It is accessible and safely located.

  • 5/5 wm j. 6 years ago on Google
    Serious players only

  • 5/5 Eric M. 3 years ago on Google
    My second home

  • 5/5 Lloyd B. 3 years ago on Google
    Always get a good work out in when I'm there

  • 5/5 Clifford R. 3 years ago on Google
    Great place to workout, clean friendly environment!!!

  • 5/5 Vishut D. 3 years ago on Google
    Great place to workout

  • 5/5 Jalen D. 4 years ago on Google
    They have a gym w a bball court & a nice wieght room higly reccomend this spot

  • 5/5 Chana R. 4 years ago on Google
    I visited while on vacation and they were so friendly and helpful.

  • 4/5 robert c. 4 years ago on Google
    Great place for a no holds barred workout. People are friendly machines are not in the best shape however its still a nice place to go get fit.

  • 1/5 Draji D. 4 years ago on Google
    Needs to be updated and cleaned more often. Contracts are not contracts but they are

  • 5/5 Constance M. 5 years ago on Google
    I'm a Member of Power House Gym, Clean place, great place to work out helpful staff. Friendly members, great price and location. Convenient location.

  • 5/5 Adam D. 4 years ago on Google
    My home gym. Very grundy and hardcore, bit downside is the equipped is old.

  • 5/5 Frank M. 3 years ago on Google
    Glad there back open! Definitely feels good to have some normalcy back in life and not to mention there equipment is perfect for weight training and endurance

  • 5/5 Emilio M. 3 years ago on Google
    Great staff, largest selection of equipment and free weights, variety of classes!

  • 5/5 Howard F. 3 years ago on Google
    This is a great gym for all ages, it has everything you need to get a good workout in. The trainers are very knowledgeable!

  • 4/5 LaRhonda G. 3 years ago on Google
    It's cool. I don't like that the men lifting weights don't restack them. So I have to wait and ask another guy to take the heavy weights off of the machine I wanna use to exercise. So inconvenient.

  • 5/5 Edward H. 3 years ago on Google
    Love this gym. Employees are friendly, maintain the place clean.The equipment are amazing.

  • 3/5 Ruben F. 6 years ago on Google
    Very old and outdated poorly maintained equipment. Great people.

  • 5/5 Carr R. 3 years ago on Google
    Great place for a no holds barred workout. People are friendly machines are not in the best shape however its still a nice place to go get fit.

  • 5/5 Anthony W. 4 years ago on Google
    Glenn is the man!

  • 4/5 Hemanth S. 4 years ago on Google
    Quite place

  • 4/5 Michael B. 4 years ago on Google
    Great place to workout

  • 5/5 Linda V. 4 years ago on Google
    Closed down

  • 4/5 Brandi F. 5 years ago on Google
    Good desk people good environment

  • 5/5 Shonda C. 5 years ago on Google
    Zumba class is AWESOME

  • 3/5 Dorian H. 5 years ago on Google
    Old school and low key.

  • 3/5 LaDonna S. 6 years ago on Google
    This ironhouse is only meant for serious lifters. The monthly premiums are fair but they can really do without the yearly maintenance fee because you dont get the perks that fitness centers provide.

  • 4/5 reginald s. 6 years ago on Google
    Disappointed after 10 years of membership the roof still leaks every year...

  • 4/5 Lonnie T. 6 years ago on Google
    Good people there

  • 1/5 Seth W. 3 years ago on Google
    Less than 5% mask compliance, and management couldn't care less.

  • 5/5 The Virgo F. 6 years ago on Google
    My gym


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