They have a bad customer service. Staff needs to be trained on customer care.

There were two tills that were opened and had to spent a little more time waitng on the queue but overall the staff was helpful and friendly.

Service is inconsistent! Beautiful clothes, service not so much!

The shoe I was looking for was not on display,but a helpful lady assisted in getting us a pair from the storeroom. I almost left the store thinking they didn't have the show I was looking for. Nice shop above all with great bargains.

They don't have enough clothes rather go to jabulani mall

The queue was not long at all.

My mom lost her phone thère and we were told that the cameras are not working so we wont be able to get assistance or check the footage,nobody made effort to help we did our shopping there i pay my truworths account every month i dont owe them anything. But am really disappointed

Knowledgeable and and friendly staff, but need more staff members at the tills.

Last week I saw shoes online, however it was only available instore. I was told that it's available in Gauteng, whereas I'm in the Western Cape. I spoke to Jeanette and Isaac at the store, and requested an IBT. They escalated the matter to their area manager, Walter. Walter was kind enough to authorize this transfer for me, and I received the shoes just in time. Thank you Truworths Jabulani Mall for making customer satisfaction your number one priority. May Truworths employ more people like you, who go out of their way to provide excellent customer service.

Merchandise well diplayed and staff dedicated to making shopping pleasant

Love it

Slow service

Brought bag at Truworths Jabulani today when I get home I discovered hard tag is still attached and it didn't beep at the door now I have to take it to the to be removed, that's an unnecessary expense for me as I need to take taxi.

Good

They are so kind with their costumer

Very nice

Friendly staff and good service

Friendly staff and excellent customer service

Good service and friendly employees

Great service

Always my clothing shop

The lines are just too much

Great customer service. Loved the experience