First time being there with the worst experience ever. Got referred by a doctor at another hospital to see a doctor there to seek for second opinion. Because the situation was quite urgent, once referred, I directly called the hospital to check the availability of the doctor. It was said to me that the doctor was available at the moment and I was asked to go there directly as the doctor was available and would be waiting just for me because he got no other patients. It was 5:30PM and I was asked to arrive before 7.30PM I got there at 6:00 PM. Since I was a new patient at the hospital, I needed to go to the admission to register as a new patient. There’s only one admin staff doing the admission. The staff had been dealing with this one customer for 40 minutes since I arrived. It was super very annoying. I confronted him asking if there would be another staff coming to help him out. He made a call but none came. Since I was told that the doctor was just waiting for my arrival, I left the admission and directly went to the polyclinic where the doctor was practicing, to make sure that doctor would still be waiting for me. The nurse there said that the doctor was still on his way to the hospital due to heavy traffic and there were 5 to 6 patients waiting for him as well. At that point I was so annoyed that I left the hospital without saying anything. I hope I would never have to go here ever again. Worst experience ever.

if you have a problem with your skin.. don't visit dr. kardiana spkk i had experience with her... and she's treat me a very bad... unfriendly and arrogance

Visiting & accompanying inpatient client (surgical). Luckily this hospital got small drinks counters as I need to get some coffee shot --> Dum Dum Thai Coffee while waiting for the operating time. Doctors, Nurses, Staffs are helpful, polite, resourceful.

Need an expert in pancreatic problems, we decided to use this hospital. Treated at the emergency ward and them moved to the VIP room at night. Room is clean and modern with a proper daybed and microwave, toilet is clean and using top notch equipment.

If you are a foreigner, DO NOT go to this hospital! I've been there 2 times, first alone then with a friend who also needed help and we both didn't get proper treatment plus communication at this place is at zero. Everyone sent me from one place to another, from one floor to another, even though my insurance company contacted marketing so many times confirming that they could help me. It is a huge mess. In the end, I left the place with no help and no information. I wasted half a day there and got nothing.

(Translated by Google) Actually this hospital is good. But a lot of stupid patients come here. Obviously using insurance, it definitely takes a long process. If you want to quickly pay personally.! Then it was clear he arrived late, but he was grumbling himself why he couldn't consult a doctor. How weird are these people. I just saw it laughing to myself .. !! (Original) Sebenernya RS ini bagus. Tapi banyak pasien bodoh yg datang kesini. Jelas pakai asuransi, yaa pasti butuh proses lama. Kalau mau cepet bayar pribadi.! Trus jelas dia dateng telat, tp dia sendiri yg ngomel2 knp ga bisa konsul ke dokter. Ko aneh orang2 ini. Saya yg melihatnya saja ketawa2 sendiri..!!

The best private hospital group chain so far. Staffs are all professional, even the security teams. Seemed like they all well-coordinated to the system. Nurses constantly reconfirm to the schedule for next appointment. They knew exactly what to do for this or that patients' schedule. Sometimes I also forget about next appointment, and the nurse reminds me. Freshly new experience this week; my wife had a visit to the emergency due to unknown sickness but similar symptoms like corona. Therefore she got Red Sticker. At the time we wanted to use Red Sticker Elevator, inside of it was pack full with hospital staffs. Once they saw my wife's Red Sticker, they all immediately got out to wait for other elevator (non Red Sticker) and let us in. What a superb hospitality in hospital 👍 And Thanks God, the result was not Covid 😊

My Wife went to rs puri Indah to get help on her face skin due to excessive sunbathing (during covid) , we see there Dr Kardiana spkk, she gave my wife with excellent solution within just 1 weeks all those spots are starting to fade , what a doctor we have there, thank you dr Kardiana... 🙏🙏🙏

(Translated by Google) The heart's intention is to go to a pediatrician, so that my child is relieved to be handled by a professional, because the child is hard and ready to go to the midwife, and now you can't see any results. I went to RSPI. 1. Even though the patient is lonely under 10 people but the registration takes a long time, even though the private payments are without insurance, if many patients can queue for how many hours is it ?? 2. When you see the doctor, the person is already old I think wow, already experienced eh it turns out that I was given an explanation that didn't make sense, when my child (8 months) was given food in portions that didn't make sense, One meal of porridge should be minimal - 1 chicken thigh, 1 spinach (vegetable), 2 pieces, 5 pieces of rice for adults - 4x a day, it's crazy, the doctor, you think that my child is a construction worker who eats so much, my child just poops hard, not less, I refuse to answer, instead 3. When I wanted to pay out the invoice and I checked, wow, the price was not comparable to the results of the consultation ,, expensive, not sincere, I am expensive, GPP as long as it is satisfying (Original) Niat hati pergi ke dokter spesialist anak biar hati lega anak saya di tangani orang yg profesional, karena anak sya pup nya keras dan smnggu skli baru pup, udah ke bidan dan kemna bae msih blum mmbuahkan hasil. Pergilah saya ke RSPI. 1. pdahal pasien mah sepi dibawah 10 orang tp pendaftaran lama bngt pdahal bayar pribadi tnpa asuransi, klo pasien bnyak bisa antri berapa jam itu?? 2. pas ketmu dokternya, orangnya udah tua sya pikir wah udah pengalaman eh ternyata dikasih penjelasan ngga masuk akal, masa anak saya(8 bulan) sruh dikasih makan-makanan dengan porsi yg ngga masuk akal, Sekali makan bubur harus minimal - 1 paha ayam, 1 iket bayam(sayuran), 2 buah, nasi 5 sndok makan dewasa - sehari 4x makan,, udah gila itu dokter lu pikir anak gwe kuli bangunan sruh makan sgitu banyak,, anak saya kan cuma pupnya keras bukan kurang mkan, sya sanggah malah jawabanya muter2 3. Pas mau bayar keluar tuh invoice dan saya cek wow dahsyat harganya ga sebanding sma hasil konsultasinya,, mahal bgt ga ikhlas gwe,, mahal gpp asal memuaskan

(Translated by Google) Sorry star 1. Wait 2 hours for a rapid test. Told to wait with the security in the car, he said he promised to be called. I asked the first post, he said, just wait for it to be called and the queue is long. I couldn't wait, finally I got down and asked the cashier, and he said he'd been called earlier. How come it's different from the security statement? Honestly, I was really disappointed to have to wait without a clear flow. Even though all this time I like the service, I just know enough since the rapid test was so long It's kind of not thinking about our wasted time. (Original) Sorry bintang 1. Nunggu 2 jam buat rapid test. Disuruh nunggu sama security di dalam mobil, katanya janji bakal dipanggil. Nanya ke pos pertama, katanya tunggu aja nanti akan dipanggil dan memang antrian lagi panjang. Gak sabar, akhirnya saya turun dan nanya ke kasir, dan katanya udah dipanggil dari tadi. Kok beda sama statement security nya? Jujur, kecewa bgt hrs nunggu tanpa flow yang jelas gitu. Padahal selama ini suka sama pelayanannya, cuma cukup tahu deh semenjak rapid test lama gini 😞 semacam ga dipikirkan waktu kita yang terbuang.

Came here again after a few years. The place has been renovated, some places has switched n modernized in terms of interiors n its appliances. It felt like stepping into a shopping mall, friendly n warmer. We went to eight floor, place was equipped with a really clean bathroom, couches n tea coffee maker. Doctor n nurses were courteous. The hospitality extends to the nurses on other floors too, in Radiology, n even inside the lift when one nurse sprayed my hands after i pushed the lift button. Parking a bit limited, for outsiders only can park at B1.

I was hospitalized here for 4 days. Probably the most comfortable hospital I've ever been to. Nurses are very caring to my needs. Emergency care is very quick in handling my issues. Food are really good, cleaning staffs are very polite. Regarding the doctors. I consulted with 3 different specialists, two of them are very detailed and attentive, but one of them did not really take me seriously. So it's a bit hit and miss depending on which doctor u got assigned to. Other than that, it's a really recommended hospital. Thank you for taking care of me these past 4 days. I went home feeling much better.

This hospital isn’t recommended. At the beginning everything is fine, during treatment till the end so many troubles (hospital’s management isn’t following International standard) management so very bad and not professional, they got email they never read it also never replay they just act like as never got anything and just blame client for their mistake. Noise from drilling things by contractor renovation too loud over than tolerance, it seem we are sitting in project not hospital. As International standard can’t be approved. If you are tourists from aboard be aware if your travel insurance must paid, because they press you to paid by your self even your insurance under approved by united nation also not valid, admission don’t know how it’s work and meaning of International also never reading the letter so they never sending the bills and medical reports. They take easy way ask you to pay that all. Lucky the kassa division understand very well my explanation and including following the international rules they works really professional. All troubles I had with admission division I reported to SOS International. And I will write my experience about this hospital management to European website.

Excellent services and the most comfortable hospital I’ve ever been. what to improve: they need to make invoice and prescription into e-invoice, e-prescription. such a waste of paper, I dont think every patient will need those docs, even so its better if we keep that doc in email. anw we need to save the earth, for such a great hospital like RSPI I think they should treat the world a better place for human being :)

My wife paid 2.3 mil rupiah for swab test on Sept 26th 2020 arrived there 09.30 morning. They said if you come before 12 noon , the result will be sameday between 06.00 pm to 11.00 pm. My wife asked again around 11.30 pm and until now Sept 27th 2020 at 00.19 am still no answer from them what so ever. Good job guys!!!!! Keep up the good work!!!! And please dont reply this comment with busy excuses due to many people do swab or rapid. What will customer get from this situation??? NONE!!!!

(Translated by Google) Want a PCR swab test here. But the system is really old. It should have been faster so that people don't have to wait too long. Already paid expensive but long waiting (Original) Mau test swab PCR di sini. Tapi sistemnya lama banget. Mestinya bisa lebih cepat supaya masyarakat gak perlu nunggu terlalu lama. Udah bayar Mahal tapi lama nunggu

(Translated by Google) I have brought a sick child here with a Jakarta road condition that I cannot predict, because my child is compatible with Dr.ch * ntya, just 5 minutes late from the appointment and the doctor refuses so he has to go home empty-handed. (Original) Sudah bawa2 anak sakit kesini dgn kondisi jalan jakarta yg tdk bisa saya prediksi, karena anak saya cocok dengan dr.ch*ntya, telat 5 menit saja dari perjanjian dan dokternya menolak sehingga harus pulang dengan tangan kosong benar2 tega

(Translated by Google) Starting officially on 12 May 2008, Pondok Indah Hospital - Puri Indah is known as one of the first hospitals in Indonesia to implement a paperless information system, using an integrated electronic medical record (EMR). This system has also been implemented in all RS Pondok Indah Group hospitals. Like other hospitals under the Pondok Indah Group Hospital, Pondok Indah Hospital - Puri Indah is designed as a modern hospital that provides first-class health services with an approach that focuses on patient comfort. The hospital is also supported by competent specialist doctors and sub-specialists from various medical disciplines, as well as health facilities with advanced technology. Standing on an area of ​​7,000 square meters with a building area of ​​29,000 square meters, Pondok Indah Hospital - Puri Indah provides 128 beds for inpatients. The hospital features a modern architectural style, a masterpiece of Peter Thomas, a leading architect from Australia who is known for his charming hospital designs. Very strategic location and easy access to get there. (Original) Mulai beroperasi secara resmi pada tanggal 12 Mei 2008, RS Pondok Indah -  Puri Indah dikenal sebagai salah satu rumah sakit pertama di Indonesia yang menerapkan sistem informasi paperless, dengan pemanfaatan rekam medis elektronik atau electronic medical record (EMR) yang terintegrasi. Sistem ini juga telah diterapkan di semua rumah sakit RS Pondok Indah Group. Seperti halnya rumah sakit yang berada di bawah naungan RS Pondok Indah Group lainnya, RS Pondok Indah – Puri Indah dirancang sebagai rumah sakit modern yang menghadirkan layanan kesehatan kelas satu dengan pendekatan yang berfokus pada kenyamanan pasien. Rumah sakit ini juga didukung oleh para dokter spesialis dan sub-spesialis yang kompeten dari beragam disiplin medis, serta fasilitas kesehatan dengan teknologi terdepan. Berdiri di atas lahan seluas 7.000 meter persegi dengan area bangunan seluas 29.000 meter persegi, RS Pondok Indah – Puri Indah menyediakan sebanyak 128 tempat tidur bagi para pasien rawat inap. Rumah sakit ini menampilkan gaya arsitektur modern, sebuah karya masterpiece dari Peter Thomas, seorang arsitek terkemuka dari Australia yang terkenal dengan berbagai desain rumah sakitnya yang menawan. Lokasi sangat strategis dan akses yang mudah menuju kesana.

I've been a patient of a few hospitals both abroad and in Indonesia. It's quite hard to find an Indonesian Hospital with good service. This hospital is one of them. I've had an accident which resulted in bone fractures almost 10 months ago. I had to be operated 3 times, got a blood donation once. The Service is great. The orthopedi clinic on 8th floor is spacious and bright. The nurses are very friendly and helpful. I feel taken care of.

This is the 3rd time I have been experienced something not good due to my abdominal organs. The hospitality really good and their responses very fast to every requests. Nurses and doctors are good enough to take care of me. Thanks RSPI Puri Indah

People go to the hospital to get rest and get better. Not this week. The workers are renovating the building and have been making noise ALL DAY LONG, YESTERDAY THEY WORKED TILL 9 PM. C'MON MANAGEMENT... IF YOU WANT TO RENOVATE, DON'T SELL THE ROOM TO YOUR PATIENTS AS THEY CANNOT REST ALL DAY LONG BEING DISTURBED BY THE HAMMERING, DRILLING ETC. WHAT A SHAME. I'D GIVE NEGATIVE 5 STARS IF I CAN. BTW, other than that, the other services are good. Nurses, cleaning service, food, etc, are very good.

Staying in the ICU for the past 3 days and I can say I'm having the most excellent care and service from the hospital staff. The room is spacious, clean, tidy and sufficiently bright. I love the ambience. Special thanks to Nurses: Elisabet, Devi, and Apong for the outstanding professionalism. They're so friendly and caring. Definitely not the scary and cold ICU that I've imagined those rooms would feel like. Thank you for making my recovering days bright 🤍

Excellent service from start til the end; from the moment we got into ER, the treatment on the 6th floor ward, right up untill discharged. The whole staffs were so helpful, friendly, and caring; the nurses, doctors, and admin teams were helpful with the insurance issues, even the housekeeping teams were also great. Foodwise, everything tasted great despite no MSG used on any meals provided to patient. The chery on top maybe the Nurses' attention to details to patient's wellbeing. It’s so admirable, even their after discharged-service are top-notch. Thanks and keep up the great work!

The Dr Richard (Dental Specialists) with nurses Risma and Dwi has been very professional and very understanding of the patient's condition. I initially had required a filling on one teeth and I also felt sensitivity on adjacent teeth. I contacted Dr Richard and he advised me to come in to see and him and he assessed my teeth very carefully and had given me treatment to the condition accordingly. I highly recommend Dr Richard for any one who need dental care treatment and want a professional will pay attention to detail to understand the patient conditions and then provide treatment accordingly.

Slowest pcr test drive through in the world. Waiting for hours to get a test ...

the best hospital... i thought it was better rspi than siloam!! trust me.... the service, good stuff, good equipment, this hospital its really clean, and not crowded! and a huge hospital.... unlike a siloam,, siloam (kb jrk) is crowded, small. and you can got a long long queue... and siloam hospital look like a market... and the interior should upgrade.. is too old... even the parking always FULL...

(Translated by Google) Here provides covid-19 tests starting from the igG / igM rapid test, serology rapid test, antigen rapid test, and PCR Swab. You can also drive for the covid-19 test here. If it's the holiday season, it's really crowded to queue for tests here. The queue was quite long. For the capillary rapid test you have to wait for the results for an hour. The results should be taken directly not die-mailed for a rapid capillary test (Original) Disini menyediakan covid-19 test mulai dari rapid test igG/igM, rapidtest serologi, rapid test antigen, dan PCR Swab. Kalian juga bisa drivethru untuk test covid-19 disini. Kalo lagi musim liburan, rame banget yang antri tes disini. Antri nya lumayan lama. Untuk rapid test kapiler harus menunggu hasilnya selama sejam. Hasilnya harus diambil langsung tidak die-Mail untuk rapid test kapiler

(Translated by Google) Somewhat disappointed with the doctor who did not come according to the practice schedule. We'll have to wait a long time. It is not uncommon for us to have to wait for more than 1 hour. Even though during this pandemic we don't want to stay in the hospital for long, let alone bring the elderly. Please doctor, the doctor can be on time. Plissss ... (Original) Agak kecewa dengan dokter yang datang tidak sesuai jadwal praktek. Kami harus tunggu lama. Tidak jarang kami harus tunggu sampai 1 jam lebih. Padahal di masa pandemi ini kami tdk ingin berlama di RS, apalagi membawa lansia. Tolong donk dokter dokter nya bisa on time. Plissss ...

(Translated by Google) Neat, clean, not crowded. Health protocol in place. Sister is informative and helpful (Original) Rapih, bersih, tidak padat pasien. Protokol kesehatan dijalankan. Suster informatif dan helpful

(Translated by Google) the usual 150k rapid test. (Original) tes rapid biasa 150k.

(Translated by Google) Clean, responsive service (Original) Bersih pelayanannya cepat tanggap

Rude nurses. For the kind of prices incurred in this hospital, the patient deserved better services and treatment.

I had a surgery three days ago and it was very comfortable to have a surgery in this Hospital. Thank you so much for Dr. Christian Silas and team for such a caring and pleasant treatments. Dr. Christian Silas is the best Doctor I ever met so far. Keep safe and healthy.

I underwent a salmon DNA treatment at the aesthetic clinic done by Dr. Alexander and his colleague, suster Fully. I am super satisfied by the result and their professionalism especially. Expert in their fields, great hospitality and service. I highly recommend.

Perfect place to give birth to your baby here. the treatment since first month checkup until the c-section surgery went smoothly and beyond expectation. doctors and nurses are very kind and treated me with comfort. nevertheless, the room and facilities are very clean and well treated. definitely will do baby control checkup here at RSPI puri and be back on my future pregnancy ! thankyou for taking care of my baby since day one pregnancy ❤

With Drg Monika, suster Aulia and Suster Putri. What a pleasant experience to have my dental treatment here. The explanation, service and treatment are superb. Very Recomended and glad to be treated here.

Have a great experience with Drg Monika, Sus Aulia and Sus Putri, definitely will come back!

Veryy memorable experience as always. Why? 1. Im a patient of Dr. Calvin Tjong. If you know or heard of him, you know that hes one of the best OB Gyn in Jakarta, not only that, hes only one of the few who is PRO NATURAL birth. He never make up excuses to end you up in a CSection, instead he always encourage and push you from visits after visits to make sure you will have a Natural delivery at the end. Hes not for everyone though, hes very straight forward, so if you like to chat about useless things he will simply ignore it. Hes focused in his patient’s care, and I can see thats why he doesnt like to waste time in chit chatting about unimportant things. He will tell you what you need to know, and the things that are important in your situation. And He will make sure that your baby will come out healthy, with good birth weight, and born safely. Doesnt matter if you have entangled cord, preeclampsia, breech, he will try his best to make sure your baby come out naturally. He will spot problems quickly, and he will tell you without sugar coat, and what your options are. While other doctors miss to spot problems, he never missed problems once, at least in my case. 2. The teams in the maternity ward were amaziingg! This is my second time giving birth in this hospital, and ive always been happy with the experience. This time around, aside from Dr. Calvin, there were Dr. Martine, Dr. Gandes, Bidan: Ely, Tina, Michel, Amy, and Wulan. All of them were great! They helped me thru every stages of labor, and made sure that I was attended to. They were very caring, knowledgeable, they also listen to my needs, and I can tell that they're passionate in what they do. 3. The Hospital RSPI Puri Indah. Very professional, clean, advanced, up to date, and also has a great cafeteria (i love to eat here even just to eat out, they have tasty food at an affordable price). And for giving birth, theyre not the most expensive in jakarta, but they give you a great value for the money you spend in this hospital. I can see why their maternity care is very sought after by many people in the area. My first born was born in 2017, and second born was 2022, both times they give us: “Sweet Escape” by Axioo a picture of our newborn, styled baby, ofcourse 😁; and a baby bag, inside was full of stuff from Pigeon baby care, Loccitane bath and body care for mom, Sebamed soap set, Merries Diaper set, Sweeties diaper and wet towel set, Johnson&Johnson Soap set, and last but not least a gift voucher of Mothercare for 250k. And thats not all, now they also take care of our child's birth certificate, perubahan KK here! Isn't that amazing?! I remember for my first born they didnt have this service and it was such a hassle for me to go to Dukcapil, etc etc to take care of KK 😪 but now they do it for you. So I recommend if you live around Jakarta Barat/ Pusat area, and you are determined to deliver Naturally, ou can go to this hospital and look for Dr. Calvin, and I guarantee you will have a memorable one!

I was treated in the emergency unit today. The doctor and nurses are highly attentive and communicative. The procedures were being done meticulously and the results came out in time as the prediction. I’ve been to RSPI Puri Indah for several times and always satisfied with the service.

We brought a family member to this hospital because he felt weak from diarrhea. The hospital immediately admitted him to the emergency ward and insisted he be tested for Covid. The test came back positive and the hospital claimed he must be isolated on a floor designated for Covid patients. We requested a retest to reconfirm our family member is positive before putting him at risk on the same floor with other Covid patients but the nurse rejected our wish. We then insisted we do our own rapid antigen first and the nurse said even if all the tests show negative results, the hospital will still consider our family member positive. Why has the hospital rejected our request for a retest ? Is the test rigged to increase hospital profit at the cost of potential victims/patients ? What do the hospital has to hide ? Every Covid patient must pay additional Rp1.5 million for hospital staffs protective gears everyday but the hospital staffs will wear the same protective gears the whole day attending all of its Covid patients … Plenty can go wrong … We were at the hospital about 5pm and the hospital claimed a room will be available as soon as the existing patient checked out of the room. We waited for 4 hours and the admin told us it is still waiting for the existing patient to get out of the room. When we said we have decided to move our family member to another hospital, immediately the admin said he can be moved to another room on the same floor which is empty…

A Good professional detailed service given by Drg Andika Sr Aulia Sr Yoshi, my wife has a long term tooth ache related problem, been to few dentist so far, they are also good dentist, but here we have been given a detailed systematic explanation that is conclusive to make further decision to do tooth removal.

Got my PRP done here with Dr. Muki. Very professional, snappy service. Customer service is great and I experience no hassle at all! Staffs are also friendly and helpful. Hospital is also clean and well-maintained.

5 Stars service from start til the end. The nurses so caring, fast response, polite and sincere. Stayed here in VIP floor 6 for couple nights. All the nurses, food staff and hygiene staff are all friendly, courteous and respectful towards patient. Thank you for making my stay enjoyable.

First timer in the house! Overall enjoyed my stay here. The hospital is clean, staffs are very pleasant, the doctors made excellent diagnosis and special shoutout to the nurses on 6th and 9th floor for making my sick stay here as amazing as it can get! Your attentiveness and soothing voices really helps me thru some rough times here. Thank you! ❤️ Oh! And the food selections in the room are really good too, always go for the Japanese food. That one can never go wrong. Thanks RSPI Puri Indah!

I got injured after new year’s holidays and tore my meniscus. My orthopedic doctor is Dr. Rizky Priambodo. He's an expert in this kind of injury. I also had my operation with Dr. Rizky, and now I still have to follow up for post-operation care. I appreciate RSPI for their assistance. The nurses and admission staff provided excellent service. I truly value this hospitality. Overall, a very positive experience here.

Me and my daughter been hospitalized for 2nights at room 632 on Christmas day, and we’ve been took care very well by the great team of nurse and doctor. Thank you so much for being patient and always fulfill our request during our stay. And also thank you Sodexo by giving my daughter a special Christmas cake. As always, RSPI Puri Indah is the first choice for our health matter. Keep up the good work!

Theyve good policy for patients and they also excervise covid awareness, only one company allowed

I was given a bill that I wasnt informed previously. Shame.

Good hospital services with comprehensive COVID-19 protocol.

Expensive hospital, but 5 stars

I had been staying here for 5 days, and overall the place is really neat and clean, the food is really good and the doctors (several of them) are pretty good in character

Kami nginep di lantai 702 setiap mau keluar masuk harus menunggu satpam buka pintu yg mana manusianya tidak perna standby di lokasi. Bahkan bisa 10-15menit kita gedor pintu untuk di buka. Dan yg buka kadang kala perawat atau petugas kebersihan bukannya satpam penjaga. Ini sudah di laporkan ke management tetapi tetap saja begitu ..... keluar masuk harus menunggu lama. Bagaimana jika ada hal mendesak??????? 👎🏻👎🏻👎🏻

Good services

Good

(Translated by Google) Bad management !!! Can not do swab pcr queue correctly. Free hospital at a high price to pay.Staff work so slowly. !!!!!!! (Original) Bad management !!! Can not do swab pcr antrian dgn benar. Percuma rumah sakit dgn harga bayar mahal.Staff work so slowly.!!!!!!!

(Translated by Google) Queuing for Drive thru for PCR is not good, I have waited more than 1.5 hours in the queue of the car, suddenly there are a few mbls that just let it go, really annoying (Original) Antri Drive thru utk PCR kurang baik, sdh tunggu 1.5jam lebih dlm antrian mobil, tiba2 ada bbrp mbl yg nyela dibiarkan aja, ngeselin bgt

(Translated by Google) Health protocol is ok. Good service. Only the visitors do not discipline themselves. There is already a sign that the lift ration for 3 people is forcing a group to come in😤😔 come on discipline starting from yourself ... so that the country gets more developed 😷👍stay safe stay healthy and keep your distance !! (Original) Protokol kesehatannya ok. Pelayanan baik. Cm pengunjung nya aja kurang mendisiplin diri. Lift sudah ada tanda jatah muat 3orang ada yg maksa serombongan masuk😤😔 ayolah disiplin mulai dari diri sendiri...biar negara makin majuu😷👍stay safe stay healthy dan jaga jarakmu!!

(Translated by Google) Come for hospitalization because of dengue fever. Rs which has very good facilities, fast service, but the cost is quite expensive. but because I am an insurance customer, I am calm no matter the size of the bill. If you need an agent to help you, please contact him at 082260119289 (fendy) (Original) Datang untuk Rawat inap karena Demam berdarah. Rs yang memiliki fasilitas yang sangat bagus, Pelayanan cepat, namun biayanya cukup mahal. namun krn sy adalah nasabah asuransi jd saya tenang berapapun besar tagihannya. Jk km butuh agen yg srius membantu kalian, bs hub dia d 082260119289 (fendy)

(Translated by Google) The waiter is not worth the price & his big name. I operated here ... when I wanted to play the nurse, I forgot to order a bandage to cover my surgical wound ... My bandage is 3step. Only the bandage step 1, step 2, was used completely. Step 3 1 Imbar aj. Pdhl should be used 2x for 7 days. Not really professional ... instead I was told to buy it at the pharmacy ... it could happen that a miss like that ... what I had to cover was high school insurance bt my wound bandage. I was forced to buy it myself at the pharmacy ... really disappointed ... Then one more, this face mask of 200 thousand sheets (which I used in the operating room), I also don't operate every day using a mask too. I'm surprised when I'm looking for money. Apd 1.8 million. What is the use of me on a lung X-ray swab? At the time of surgery the doctor also used Apd too. Who want to come here, think about it first ... because everything can be cashed ... (Original) Pelayan nya tidak sebanding sama harga nya &nama besar nya. Saya operasi di sini.. waktu mau plg suster ny bisa lupa order perban bt tutup luka operasi saya... Perban saya ad 3step. Yg di kasi lengkap cuma perban step 1,step 2 sisaan bekas pake aj. Step 3 1 lmbar aj. Pdhl hrus di pake 1 hari 2x pake selama 7hri. Gk profesional bgt...malah saya di sruh beli aja di apotik..bisa terjadi miss sperti itu.. yg harus ny saya di cover sma asuransi bt perban luka saya.terpaksa harus saya beli sendiri di apotik..kecewa bgt.. Trus satu lagi, Face mask 5 lembar 200rb (yg d gunakan d ruang operasi) ini kl gk operasu saya jg pst tiap hri pake masker jg ya. Heran masa pademi cari duit aj. Apd 1.8jt. Apa guna ny yah saya di swab n rontgen paru2. Kl pda saat operasi dokter jg pake Apd jg. Yg mau ke sini, pikir2 dlu d.. karna karna semua nya bisa di uangin..

(Translated by Google) The place is comfortable, clean and strategic (Original) Tempatnya nyaman, bersih dan strategis

(Translated by Google) The most comfortable hospital, the doctors are also good, very good ... The sisters are cute haha (Original) RS yg paling nyaman, dokternya jg baik2, jago2.. Susternya cakep2 haha

(Translated by Google) Hospitals elite (Original) Rumah sakit elit

(Translated by Google) Clean and reliable in the health sector Manstabbe (Original) Bersih dan terpercaya dalam bidang kesehatan Manstabbe

(Translated by Google) Good service and experienced doctors (Original) Pelayanan bagus dan dokternya berpengalaman

(Translated by Google) Rapid test, good and friendly service, fast enough (Original) Rapid test, layanan baik dan ramah, cukup cepat

(Translated by Google) The experience so far is quite good, before and during Covid. What is the cost range for trigger finger operation here? (Original) Pengalaman selama ini cukup baik, sebelum dan selama covid. Berapa range biaya operasi trigger finger di sini ya?

Best hospital in Jakarta

(Translated by Google) Good doctor. Polite sister. Personal payments queued for more than 2 hours. I like being cut by the nurse in white clothes. do not know how insurance Please repair. (Original) Dokter bagus. Suster sopan. Pembayaran pribadi antri lebih dari 2 jam. Suka di potong2 sama suster baju putih. ga tau bagaimana asuransi. Tolong perbaikannya.

(Translated by Google) The location is not suitable, (Original) Lokasi nya gak sesuai,

(Translated by Google) Friendly service (Original) Pelayanan nya ramah

(Translated by Google) Never been here but it seems like an expensive hospital (Original) Gapernah kesini si tapi kayanya rumah sakit mahal

(Translated by Google) A bit expensive (Original) Agak mahal

(Translated by Google) The hospital is large enough for complete services (Original) RS cukup besar pelayanan lengkap

Thanks Rumah Sakit Puri Indah for the perfect service and best hospitality during my both pregnancy and labor here. I truly thankful for Dr Calvin Tjong and all the nurse here. Best doctor ever!

Superb good team. My always number 1 option

I am so happy for the treatment. Everything was okay. Windi has been so helpful to us. We are happy for her service

My wife and I would like to give credit to Dr. Eric Kasmara, along with Dr. Cynthia, Bd. Zumaroh and Bd. Nurmayanti for delivering our first daughter safely. Thank you for all of your support. Gbu.

great help and service from the team, friendly doctors and nurses. dr amy, dr prima and nurse icha, we thank you for your help and dedication in medical field.

Good services, and very helpful nurses and doctor. All the emergency staff so friendly, kind and helpful.

The Dental specialist at 8th floor have a nice interior. just like a living room. Thanks to dr. Ayu and the nurses (nurse Aulia & Yasinta) for their warm treatment to our son.

We are always satisfied with the service! All the staff are very helpful especially for dr. Franky and dr. Andre, nurse Fidiya, Bertha and Lucy, and the driver Mr. Ismail and Agus! Thumbs up to all of your outstanding staff. Thanks

The hospital is putting professionalism before others. Amazing medic team, clean environment, tight security. All of these to ensure their patients to be healthy again soon. I would like to send my highest gratitude to Dr. Sugi (a caring and detail surgery doctor) and team, ER nurse: Sofa and team, ward nurse: Lulu and team, and til cleaning service, Mr. Yadi and team. Super friendly. 1 thing need to be upgraded is the admin. Work too slow and did not have quick alternative responses when dealing with insurance. They let patients waiting too long for checking in. Please fix it.

465 / 5000 Translation results Since my Mom and Dad were in this hospital a few times ago and ThankGod they are in good condition now. The overall rating for this hospital is good in professionalism. I am not mentioning one by one but what I can say is Thank you and Grateful for all of them, Doctor who is Good in diagnosis, professional and Good treatment, Great Team of Nurses and very helpful and warm. The facility is good, hospital team Good and also very clean. GBU ALL

drg Wahyudi, Suster Issi & Suster Sri from PoliDental They always manage to make my routine check up as pleasant as possible.. I’ve been drg. Wahyudi’s patient since 2013 and never want to make a visit to another dentist (Yes, He’s that good 🙂👍🏻)

Great ambience. Great service. Anti Ribet. Recommended doctor for Orthopedic: dr. Muki Partono, Sp. OT.

Middle up class hospital.. Its a branch from pondok indah hospital at south jakarta.. Service is good, facility is good..

Always come back here for any treatment needed and it has always been a pleasant experience! This time I visit for a routine dental check up. Always have Drg.Wahyudi as my top choice for dental treatment whose assisted by Suster Tian & Suster Lusi with their amazing service :)

Good hospital. Their building is slightly better than silioam. Much newer and claiming insureance is very easy. Company management is very thoughtful of their pattient looking for healthcare, after payments is made all medicines will be sealed inside a brown papper bag and its written to all pattients to get well soon in 🇯🇵🇬🇧🇲🇾 👌🏻. Reccomanded to go to this hospital for healthcare🏅👨‍⚕️👩‍⚕️🏥

Drg. Andika, nurse Seta & nurse Reni, This is by far the best dentist service I have ever had. When it comes to dental work, it can be scary because you don’t know what to expect or how your body will react. But all of that is taken care of here! They give you all the information on what kind of procedure they are doing and what kind of risks come with it. They also do a great job explaining exactly how long it will take before you see results! They answer all of my questions in a timely manner and always have a smile on their face! They really make me feel like this is their #1 priority at all times, which makes me feel like I am being taken care of properly by them as well as my dentist!

Nurse Murni and nurse Sulis, Surgical Polyclinic 2nd floor. Feel grateful when I visited this hospital and I received very profesional, friendly and well treatment from nurse Murni and nurse Sulis. Despite the hospital itself made me comfortable with the ambience and layout, nurses like them add more value to the hospital. Visiting hospital usually something made you stress, but not for me as the first impression I received from them eased my worryness and cheer me up instead. This kind of behaviour will make patient feel positive. Thank you...

Really great service from RSPI Puri Emergency Unit , professional medical staffs . Provide detailed information and questions. Called Ambulance service for my Father-in-Law who experienced vomiting and gastric problems, they are fast and helpful throughout the process . Including stretcher usage from 2nd floor to ground by stairs. Now we’re waiting for the blood results with the sample that has been taken from home by the medical staffs. Thank you to Mr.Mudhakir and 2 kakak tenaga medis yang sudah datang membantu 🙏🏻🙏🏻 .

This hospital has become one of the facilities that I have frequently visited since 5 years ago, whether it's just for lab tests, seeing a doctor, or staying overnight. In general, this hospital is able to maintain its quality in almost all aspects. Even on my last visit, I was treated for a heart problem (lots of sincere thanks to Dr. Johan who was very professional and thorough in carrying out the examination and surgery), I feel that this hospital has improved its services. The nurse's service is very neat and systematic, the changing of the shift schedule goes well with a friendly and responsive attitude. Collaboration between the kitchen team (for patient food), the cleaning team, security, and others went smoothly. Hopefully Puri Indah Hospital will continue to maintain its quality of service and the completeness of its facilities. Special thanks to nurses Sonia, Rumi, Lia (or Lina), Tuti, and others whose names I can't mention. Thank you, and best wishes for the future ... :))

Excellent care and attention to the patient as well as guests. The nurses and doctors are all professionals and very kind. They make you feel that all of your concerns are heard and alleviated. The canteen has superb selection without compromising taste. The admin speed for inpatient checkout can be improved though.

Overall its a great hospital! Sure the age of the building is visible here and there, but everything is tidy and clean. Friendly and knowledgeable staffs make it delightful to receive any medical services from this hospital.

RSPI has been my go to hospital. I used to go to the one in Bintaro this round i tried the one in Puri Indah . The place is clean and comfy, I had my MRI do to sport injury. The nurses are very helpful and informative (mbak Hesty and another lady that has assist me today). They gave earplug and headphones for our comfort during the process. I slept like a baby.

This has become my go-to hospital for both emergencies and admissions. I've been here for nearly a week, and I must say the nurses are incredibly friendly and helpful, especially during the night when there's emergency needs. My room on 9th floor is also consistently cleaned, making it a pleasant and comfortable environment. Super recommended!

For In house patients, the nurses so caring, fast response, polite and sincere. Yet I'd like to give huge appreciation for food service staff, named Aisha for giving effort to help me able to eat something that my stomach can digest.

“I would like to express my gratitude for the outstanding service and care we received in the Emergency Unit. Upon our arrival, my child and I were attended to promptly and with great courtesy. Additionally, the hospital’s cleanliness was impressive, and all medical staff were exceptionally friendly and efficient. They provided clear explanations of the procedures and made us feel at ease during this challenging time. The food provided was also of high quality, and our doctor was incredibly helpful in explaining our condition and treatment plan. I extend my heartfelt thanks to the entire medical team for their attention and professionalism. We are truly grateful for the care we received here.”

The service is superb, they maintain the top hygiene for the room and everything functional as intended. The service is quick without delay.

Always having the most comforting and best experience in RS Puri. Recently, my mom had to do a surgery and she was admitted in room 817. All the doctors and nurses were very attentive and caring. Thank you

Our baby girl got admitted to the hospital due to the very bad pollution in Jakarta. RSPI is known for their high quality services, our room (819) was very comfortable, we asked for baby chair and sterilizing machine as we did not bring our own, they gladly provide us with those ! Also, couldn’t be more thankful to all the nurses (Putri, Ranis, Destiani, Zulfa) for taking care of our baby girl, when we press for the help button, they immediately came to our room Last but not least, for the food catering. They asked what our baby girl would like to have for her meal, she just started solid so i was just asking what they have on the menu and i’ll just pick the one that the most suitable for us. But they reply me saying i can request whatever the baby is having at home, so there is no menu, i simply say (i want grounded beef patty with no salt and sugar, with oatmilk made with just water and pureed it and mashed potato) and they deliver the exact food that i mentioned, all within the right texture. Amazing !

Overall i enjoyed my stay here. The staff in the ER are very fast responsive. The nurses on the 6th floor are all so kind and caring. thank you for making my stay here enjoyable!

Rs Puri Pondok Indah has excellent room. Very clean and staffs are friendly. Very recommended for 8th floor. I was stayed at 818 for 4 days