Dharmais Cancer Hospital image

Dharmais Cancer Hospital

Hospital β€’ Doctor β€’ Medical center β€’ Cancer treatment center

😠 The stars represent my satisfaction. Seriously, this hospital really needs improvement or any training to give good service for the patients. I feel not welcomed, not even receive smile or hello, or whatever is that. Especially for the information, the staff seems like dont know what they have to do... People often mention hospital, pasien, service, tidak, patients, untuk, parking, yang, patient, cancer,


Address

Letjen S. Parman St No.84-86, South Bambu City, Palmerah, West Jakarta City, Jakarta 11420, Indonesia

Website

dharmais.co.id

Contact

+62 21 5681570

Rating on Google Maps

3.40 (1.3K reviews)

Open on Google Maps

Working Hours

  • Thursday: 8β€―am to 2β€―pm
  • Friday: 8β€―am to 2β€―pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8β€―am to 2β€―pm
  • Tuesday: 8β€―am to 2β€―pm
  • Wednesday: 8β€―am to 2β€―pm

Featured Reviews


Frequently mentioned in reviews: hospital (50) pasien (41) service (39) tidak (35) patients (30) untuk (26) parking (25) yang (24) patient (22) cancer (22)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 bella s. 1 year ago on Google β€’ 14 reviews
    The stars represent my satisfaction. Seriously, this hospital really needs improvement or any training to give good service for the patients. I feel not welcomed, not even receive smile or hello, or whatever is that. Especially for the information, the staff seems like dont know what they have to do, like have no idea. The information that staff give is not accurate, they’re not even sure with their own answers. So dissapointed with Dharmais, sorry but it’s true.
    19 people found this review helpful πŸ‘

  • 3/5 DHANISHA 3 years ago on Google
    (Translated by Google) I got an uncomfortable experience here. Information systems and uncooperative attitudes of several nurses. For patients who are taking treatment for the first time here, they will have difficulty what to do, what to do and where to go. Even patients who have been treated here for a long time, for example after surgery and need further treatment such as radiotherapy, will certainly experience difficulties and confusion about what to do and how. This is because some nurses (especially the nurses in the Radiotherapy section who are in charge of scheduling - I don't mention names) are supposed to serve patients and answer questions from confused patients who are chased by doctor's appointments, instead acting a bit ignorant and not infrequently. angry if the question is repeated by the patient or simply misinformation by the patient. Try the Dharmais Hospital management department, you often disguise yourself as a patient and mingle with the patient, don't just accept reports on the table. See and feel it with your own eyes, patients who are in pain, waiting for an uncertain schedule, are treated uncomfortable again by unscrupulous nurses. Do not be lulled by the good name "BEST CANCER Hospital", because it actually bears a big name there is responsibility and excellent service. (Original) Pengalaman tidak nyaman saya dapatkan di sini. Sistem informasi dan sikap beberapa oknum perawat yang tidak kooperatif. Bagi pasien yang baru pertamakali berobat di sini akan mengalami kesulitan harus apa, harus bagaimana dan harus kemana. Bahkan pasien yang sudah lama berobat di sini, misalnya pasca operasi dan membutuhkan rawat lanjutan seperti radioterapi dipastikan akan mengalami kesulitan dan bingung untuk melakukan apa dan bagaimana. Hal ini disebabkan beberapa oknum perawat (Terutama ibu perawat di bagian RADIOTERAPI yang bertugas melakukan penjadwalan - saya tidak sebut nama) yang seharusnya melayani pasien dan menjawab pertanyaan-pertanyaan dari pasien yang bingung dan dikejar waktu jadwal temu dokter, malah bersikap agak cuek dan tak jarang marah-marah jika pertanyaan diulang-ulang oleh pasien atau sekedar misinformasi pasien. Cobalah bagian manajemen RS Dharmais, anda sering-sering melakukan penyamaran sebagai pasien dan ikut membaur bersama pasien, jangan hanya menerima laporan di atas meja. Lihat dan rasakan dengan mata kepala sendiri, pasien yang sedang kesakitan, menunggu jadwal yang belum pasti, diperlakukan tidak nyaman lagi dengan oknum perawat. Jangan terlena dengan nama baik "RS KANKER TERBAIK", karena justru menyandang nama besar ada tanggung jawab dan pelayanan yang prima.
    14 people found this review helpful πŸ‘

  • 3/5 P L. 2 years ago on Google β€’ 39 reviews
    This stars only represent about car park in this hospital.. I came here to blood donors only. Arrive at 8.45 am and car park was full already. I decide to park my car at Slipi Jaya Mall, a bit far from hospital, but no other option. Hope the hospital management could improve parking area. And the valet service should be reviewed, because this valet services is not as a main money maker for the hospital and not significantly impact to the "production" cost, I guess 😊.. If you want to visit this hospital, wish you luck in finding parking area for your car.
    11 people found this review helpful πŸ‘

  • 2/5 Amy K. 2 years ago on Google β€’ 28 reviews
    I have no doubt that this hospital is helpful to its patients. I went here for 2nd vaccination and the process was so quick. But unfortunately the parking situation is very stressful and the hospital's layout is confusing. It needs a better organization or an additional parking space.
    11 people found this review helpful πŸ‘

  • 5/5 Alfan S. 2 months ago on Google β€’ 159 reviews New
    The most complete and largest cancer hospital in Indonesia......

  • 5/5 Widy -. 3 years ago on Google
    (Translated by Google) Alhamdulillah, the inpatient process of BPJS patients is pretty good and is handled well, although at that time my aunt experienced "data deactivated" but the staff was quick to help the data activation process again ... Those who sell food are also a lot for those who don't starve, there is a mini market on the 2nd floor My prayer this afternoon: O Allah, heal people who are sick, so they can carry out activities as usual .. Aamiin * Edit My aunt went back and forth to be treated here from 2013 until she finally breathed her last breath in 2020 in May, yes, 7 years my aunt struggled to get well, but God wants something else, gpp God willing, the family has been sincere and doesn't have the heart to see aunt who is sick. After all, we have also tried to find the best as long as he is still alive. 😊 (Original) Alhamdulillah untuk proses rawat inap pasien bpjs lumayan bagus dan lgsg di tangani dgn baik, wlopun waktu itu tante ku mengalami "data di nonaktifkan" tpi petugasnya lgsg gercep untuk bantu proses pengaktifan datanya lagi.. Yg jual makanan jg banyak jdi buat yg jaga jg ga kelaparan, ada mini market di lantai 2 Doaku siang ini : Ya Allah sembuhkanlah orang2 yg sedang sakit, agar bisa menjalankan aktifitas sperti biasa.. Aamiin *Edit Tante bolak balik di rawat di sini dari tahun 2013 sampe pada akhirnya menghembuskan nafas terakhirnya tahun 2020 bulan mei, iya 7 thn tante ku berjuang untuk sembuh tpi Allah berkendak lain, gpp insaAllah keluarga pun sudah ikhlas ga tega jg ngeliat tante sakit²an trus. Toh kita jg udah berusaha untuk cari yg terbaik selama beliau masih hidup. 😊
    8 people found this review helpful πŸ‘

  • 5/5 muhammad i. 5 years ago on Google β€’ 47 reviews
    Good Treatment Service Cancer & Have Masjid Baitussalam (full facilities and Kajian ba'da dzuhur) behind Build of Hospital.
    5 people found this review helpful πŸ‘

  • 5/5 Sitha D. 2 years ago on Google
    Five-star facilities and individual service. The corner for BPJS patients is administered professionally. There have been queue ticket machines which make waiting comfortable because you need not stand. All data is computerized so one input can be accessed by many staff. As a cancer-suspect patient, I have been through PRC transfusion, blood check up, donor station, and the poly clinic. And so far no complaints at all. πŸ‘ŒπŸ‘πŸ‘ŒπŸ‘ What's not right is probably not everyone is well informed about things and procedures. So sometimes I need to go to different floor and at times different building after being told to go somewhere else previously. πŸ˜“ And off course, being the largest cancer center in Indonesia, if you are a BPJS-sponsored patient, you need to allocate extra time and energy because we need to queue. You cannot rush things here. Everybody requires extra service from the hospital. But believe me the service we receive is worth those. 😊 I don't want to share the photos due to hospital policy not to take any documentation without their permission. πŸ™
    7 people found this review helpful πŸ‘

  • 5/5 Shan D. 5 months ago on Google β€’ 113 reviews
    Best hospital for cancer patients, the wait line can be long but all the staffs are so nice and helpfull, i would say they have the most kindness staffs

  • 1/5 Caaren H. 1 year ago on Google β€’ 9 reviews
    Parking space is terrible. Went there at 7 am there were a lot of parking spaces with cone specially for so-called "doctors" when there's a sign that suggested doctors should park at RS Harapan Kita. Scheduled a chemo 2 weeks in advance but apparently my mom's name wasn't on the list. We pay everything by ourselves not with BPJS. Hospital's staffs weren't helpful and they weren't nice either. Annoyed with this bad service. But what can u expect? It's not up to par to the private-owned hospital.
    6 people found this review helpful πŸ‘

  • 4/5 Juwita T. 7 years ago on Google
    This is a hospital for cancer. The service is a bit slow. The procedur for treatment need to be simplified and be more informative.
    6 people found this review helpful πŸ‘

  • 2/5 Rolanda P. 3 years ago on Google
    The nurses in the polyclinic are kinda rude. Whenever the patient ask them question, they don't even bother to listen and just ask us to wait. Please, at least listen to what we're asking before answering.
    4 people found this review helpful πŸ‘

  • 5/5 Harris K. 3 years ago on Google
    (Translated by Google) it's a bit difficult for parking problems, when I came here it was morning ... but I didn't get the parking lot, already going round ... finally parked at Bukopin (Original) agak susah untuk persoalan parkir, waktu datang kesini sudah pagi.. tapi ga kebagian parkir, sudah muter2 .. akhirnya parkir di bukopin
    4 people found this review helpful πŸ‘

  • 3/5 Ayu P. 3 years ago on Google
    (Translated by Google) Among other hospitals, the security guards here know at least some manners. The patient shouted unclearly. The security guard needs to be trained again. The queue was very crowded, even though it was covid. (Original) Di antara rumah sakit lain, satpam di sini paling tidak tahu tata krama. Pasien dibentak-bentak ga jelas. Satpamnya perlu ditraining lagi. Antrean sangat padat, padahal sedang covid.
    4 people found this review helpful πŸ‘

  • 1/5 Kanz L. 3 years ago on Google
    (Translated by Google) At the radiation screening site, there is no scanner to enter using the qr, we have to fill in the form. But a pen is not provided to fill in the form. Pity the late Ibu Tin if her legacy has such bad service. (Original) Di tempat screening radiasi gak ada scanner untuk masuk pakai qr kita harus isi formulir. Tapi tidak disediakan pulpen untuk isi form. Kasian almarhum ibu tin kalau peninggalannya memiliki service yg sangat buruk seperti ini.
    4 people found this review helpful πŸ‘

  • 1/5 Vivi Y. 3 years ago on Google
    (Translated by Google) The online consultation is really bad. At 11 o'clock, I was told to standby at 10:45 am. I didn't know until 11:45 a.m. it still didn't start. It's a waste of people's time. Is it just that busy? (Original) Parah sih konsultasi onlinenya. Janjian jam 11, saya disuruh standby jam 10.45. Eh gak tahunya sampai jam 11.45 masih belum mulai juga. Sia-siakan waktu orang saja. Memangnya cuma situ yang sibuk?
    4 people found this review helpful πŸ‘

  • 1/5 risstudy 3 years ago on Google
    worst hospital. worst. worst. worst.
    3 people found this review helpful πŸ‘

  • 1/5 ivan s. 3 years ago on Google
    (Translated by Google) The hospital is worst because of inadequate parking, if it continues then there are a lot of patients staying in the parking lot. (Original) RS .terburuk karena parkiran yg tidak memadai, klo bgyni trus yg ada bnyak pasien yg mninngal di parkiran doank
    3 people found this review helpful πŸ‘

  • 3/5 Yuvensius T. 1 year ago on Google
    I'm no problem about the hospital, but the parking are always full. I arive at 8 a.m but the parking is full all the way, even i see the empty place to parking the car, it's closed by triangle sign, and u must pay 25k for parking officer or extortionist to parking at there 50% from valley parking.
    3 people found this review helpful πŸ‘

  • 4/5 Wira L. 7 months ago on Google β€’ 31 reviews
    There is another building under construction here, so the parking mostly full, suggest that park at RSAB Harapan Kita
    1 person found this review helpful πŸ‘

  • 1/5 Ester G. 6 months ago on Google β€’ 10 reviews
    Geez. Remind me again why I have to enroll on BPJS? Zzzzzz. I don't understand how I have a referral already and I have to do this whole screening thing to be referred again. No one is even in the room to call us. It's ridiculous. It's a very complicated process 🀯. Maybe treat BPJS patients better next time? That'd be really appreciate it
    2 people found this review helpful πŸ‘

  • 1/5 Pontianak New P. 3 years ago on Google
    (Translated by Google) WAIT FOR MANY HOURS TO TAKE RESULTS. IF YOU ARE CALLED THERE IS A RESULT, STAY TAKEN. UNTIL THE LOCKET ETC IS CLOSED, MANY PATIENTS ARE UNINTERED. OFFICIAL OFFICER. IS THIS RS REFERENCE? PAY. ALSO PAY EXPENSIVE, DO NOT PAKE ALL KINDS OF BPJS. SLEEP. (Original) NUNGGU BERJAM-JAM HANYA UNTUK AMBIL HASIL. PADAHAL DIHUBUNGI KATANYA SUDAH ADA HASIL, TINGGAL DIAMBIL. SAMPAI LOKET DLL SUDAH TUTUP, BANYAK PASIEN YG DIANGGURIN. PETUGAS NYOLOT. INI RS RUJUKAN? PAYAH. BAYAR JUGA MAHAL, GAK PAKE BPJS SEGALA MACAM. LELET.
    2 people found this review helpful πŸ‘

  • 1/5 Vivi V. 3 years ago on Google
    (Translated by Google) Service lambaaaaaaaaaat. It is not clear what the officer is doing, just want to take the results even though they are not being served. The clerk stood there unclear. Waiting for hours to get results, it's useless. Those who want to go to this hospital, please enjoy the fatigue. That's all. (Original) Pelayanan lambaaaaaaaaaat. Gak jelas petugas ngapain, cuma mau ambil hasil aja padahal tapi gak dilayani. Petugasnya berdiri doang gak jelas. Tunggu berjam-jam buat ambil hasil, gak guna banget. Yg mau ke RS ini silakan nikmati keleletannya. Sekian.
    2 people found this review helpful πŸ‘

  • 1/5 KauCai P. 3 years ago on Google
    (Translated by Google) RSK Dharmais is a National Cancer Hospital, wide, the equipment is quite complete, the health service is quite good, above other public hospitals, easy to find food, unfortunately after surgery my parents did not last until 7 days later died, fast service if personal money, (Original) RSK Dharmais adalah Rumah Sakit Kanker Nasional, Luas, alatnya cukup lengkap, pelayanan kesehatannya cukup oke, diatas rumah sakit umum lainnya, gampang cari makan, sayang setelah dioperasi ortu saya tidak bertahan sampai 7 hari kemudian meninggal, pelayanan cepat jika uang pribadi,
    2 people found this review helpful πŸ‘

  • 5/5 joe c. 3 years ago on Google
    (Translated by Google) The nurses, security to the screening officers are all very polite, the hospital is big and crowded, the car park is crowded, maybe it's time to overhaul the parking lot, the spirit continues to serve (Original) Perawat, security hingga petugas skrining semua sangat sopan, Rumah sakitnya besar dan ramai, parkiran mobil rame terus, mungkin nanti sudah saatnya dirombak khusus parkir, semangat terus pelayanan
    2 people found this review helpful πŸ‘

  • 5/5 Akun G. 3 years ago on Google
    (Translated by Google) those who bring a helmet be careful, there is often LOSS OF HELMET in the motorbike parking lot, because there is no CCTV / Helmet Storage (Original) yang bawa helm hati hati, sering terjadi KEHILANGAN HELM diparkiran motor, karena tidak ada CCTV / Tempat Penitipan Helm
    2 people found this review helpful πŸ‘

  • 1/5 AZZAM TV 2. 3 years ago on Google
    (Translated by Google) The nurse was sincere in serving, but unfortunately the security guard was too excessive. The patients at the IGD were constantly scolded, even though their name was sick ... please evaluate the IGD security guard ... thanks (Original) Susternya ikhlas melayani, tapi sayang satpamnya terlalu berlebihan pasien2 di igd di omel2in terus, padahal namanya orng sakit.. tolong di evaluasi satpam penjaga IGD.. trmksh
    2 people found this review helpful πŸ‘

  • 1/5 Riri W. 3 years ago on Google
    (Translated by Google) Services are not satisfactory. Nurse throws 2 In fact, I use insurance insurance (Original) Services kurang memuaskan. Perawat melempar2 Pdhal saya pkai asuransi jaminan
    2 people found this review helpful πŸ‘

  • 5/5 Septina H. 3 years ago on Google
    Immediate Help From All Nurses And Customer Care For Patient BPJS ( Without Any Difference Attitude Towards Patient That Paid CASH ) Keep Up The Good Work, Well Done!
    2 people found this review helpful πŸ‘

  • 3/5 metal m. 2 years ago on Google
    Hi, can i ask where the nice apartment to stay? With good 2 bedroom, with kitchen full furnish so i can easily to go to rs dharmais. Thanks
    2 people found this review helpful πŸ‘

  • 1/5 Cahya F. 3 years ago on Google
    (Translated by Google) Sunggu was very disappointing for his SERVICES at RSKD. It is very inefficient when the patient is made like a ball oper here and there. And the rules of the BPJS are also very difficult to ask to make an appointment first, sorry for the patient and the patient's family whose house is far away. And for the doctor, please follow the discipline, the time is very NGAREET. Suppose there is an action that should not be during his practice hours, not thinking about his bad patients who have been waiting for hours. I came here early in the morning while waiting for the doctor to wait for 3 hours and a half. It was so right when he called the doctor, there was no baseline or explanation for the patient and the patient's family. So there is a lack of communication for the patient. And for the officers, please repair them again for their services. Jebteullan also I am in the service department too, but I can find it as well as this time. Maybe yes coz RS. COUNTRIES are just as comfortable as they like, right? There are services and patients and there are no patients, they also keep the salary from the people's money. (Original) Sunggu sangat mencewakan sekali PELAYANAN nya di RSKD . Sangat gak efesiensi waktu sekali pasien di buat seperti bola oper sana oper sini. Dan peraturan bpjs nya juga sangat ribeet suruh buat perjanjian terlebih dulu lah kasian dengan pasien dan keluarga pasien yang rumahnya jauh sekali. Dan untuk dokternya tolong di tindak kedisiplin waktunya sangat NGAREET sekali. Misalkan ada tindakan itu seharusnya jngan disaat jam praktekny dng, gak mikirin pasien rajalnya yang sudah menungggu berjam2. Saya tadi sengaja datang pagi2 eh saat nunggu dokternya harus nunggu sampe 3jam setengah. Sudah bgtu pas di panggilnya dokternya tidak ada basa basinya maupun menjelaskan k pasien dan keluarga pasiennya. Jdi untuk komunikasi k pasiennya kurang. Dan untuk petugasnya mohon di perbaiki kmbali untuk pelayanannya. Jebteullan juga saya di bagian pelayanan juga tpi d tmpt saya g smpe sgtunya kali ko. Mungkin iyaa coz RS. NEGERI jadi seenak enaknya aja kan pelayananya maupun ada pasien dan tidak ada pasiennya juga mereka ttep di GAJI kan dari uang Rakyat.
    1 person found this review helpful πŸ‘

  • 1/5 Melisa F. 3 years ago on Google
    (Translated by Google) My clinical laboratory sent samples to this hospital, but what was checked was not what the analyst noted at my place, even though the examination forms had been written which had to be checked, but the lab section at RS was wrong, so we pay more, we ask for the answer to be replaced by the examination fee because it was an error from the hospital, but there was no action, RS also asked for an email until now no data has been sent via email, either forgot or lost responsibility, please the house management sick ,, the answer is that the money is not much, but if possible the servants can be maximized so we can also send patients or suggest examinations here ,, Thank you, I hope it can be served better, and I hope that my advice will be responded to 😊 (Original) Laboratorium klinik saya ngirim sampel ke rumah sakit ini,, tetapi yg di periksa tidak sesuai dengan yg di catat analis tempat saya,, padahal sudah di tulis formulir pemeriksaannya apa aja yg harus di periksa, tetapi bagian lab di rs yg salah liat, sehingga kami bayar lebih, kami minta pertanggung jawabannya di ganti biaya pemeriksaannya karna itu kesalahan dari pihak rumah sakit,tetapi tidak ada tindakan, rs juga minta email sampai sekarang tidak ada data yg dikirim lewat email, entah lupa atau lepas tanggung jawab,, tolong para manajemen rumah sakit,,pertanggung jawabannya memang uangnya gak seberapa tapi kalau bisa pelayannya di maksimalkan bisa jadi kami juga mengirim pasien atau menyarankan pemeriksaan di sini,, Terimakasih semoga bisa di layanin lebih baik lagi,, dan semoga saran saya juga di tanggapi 😊
    1 person found this review helpful πŸ‘

  • 1/5 Vivi Y. 3 years ago on Google
    (Translated by Google) Slow service and very unfriendly. Even though general patients, have not used BPJS. ckckck (Original) Pelayanan lambat dan sangat tidak ramah. Padahal pasien umum, belum pakai BPJS. ckckck
    1 person found this review helpful πŸ‘

  • 5/5 RIZKA J. 3 years ago on Google
    (Translated by Google) At first, understimate the same as Dharmais because before coming here I saw the review first. Not a few people complain because of the service. But as soon as I felt it, it was so different. All the NAKES here are very good. Friendly. Patiently giving info. Maybe it depends on us. If we are good, we will do it again with people. Only the lack of service is the girl's security in the SEP section. He just feels like PASKIBRA senior πŸ˜‚ (Original) Awalnya understimate sama dharmais karna sebelum kesini liat ulasan dulu. Ga sedikit org ngeluh karna pelayanannya. Tapi begitu rasain langsung, BEDA bgt. Semua NAKES disini baik2 bgt. Ramah. Sabar ngasih info. Mungkin itu tergantung dari kitanya sendiri ya. Kalo kita baik yaa di baikin lagi sama orang. Cuma yg pelayanan kurang itu security cewe di bagian SEP. Dia berasa senior PASKIBRA aja gitu πŸ˜‚
    1 person found this review helpful πŸ‘

  • 5/5 Khoirul A. 3 years ago on Google
    (Translated by Google) A hospital that is always a memory ... Last my father in here, the 24-hour handling is not very friendly. After morning he was told to go home from the ER ... But Allah had a different wish. Increase your service (Original) Rumah sakit yang selalu jadi kenangan.. Last my father in here, penanganan 24 jam kurang ramah. Setelah pagi disuruh pulang dari IGD... Tapi Allah berkehendak lain. Tingkatkan pelayanan kalian
    1 person found this review helpful πŸ‘

  • 3/5 Fifi T. 3 years ago on Google
    (Translated by Google) Information Services did not answer, I want to ask the doctor's practice time is difficult. (Original) Pelayanan Informasi tidak menjawab, mau tanya jam praktek dokter susah.
    1 person found this review helpful πŸ‘

  • 1/5 Boarding H. 3 years ago on Google
    (Translated by Google) Hopefully the nurses will be improved in their hospitality. (Original) Semoga perawatnya lebih di tingkatkan dalam keramahannya.
    1 person found this review helpful πŸ‘

  • 1/5 Kanz L. 3 years ago on Google
    (Translated by Google) Nurses really need to be educated about hospitality. The majority do not have friendliness in speaking. (Original) Perawatnya sangat perlu di didik mengenai hospitality. Mayoritas tidak memiliki keramahan dalam berbicara.
    1 person found this review helpful πŸ‘

  • 5/5 taufik h. 3 years ago on Google
    (Translated by Google) Often paced here when nephew was being treated. Alhamdulillah it's healed. Hopefully other patients will also receive a cure. Amen. (Original) Sering mondar-mandir ke sini ketika ponakan dirawat. Alhamdulillah sudah sembuh. Semoga pasien yang lain juga diberikan kesembuhan. Amin.
    1 person found this review helpful πŸ‘

  • 4/5 Ade M. 3 years ago on Google
    (Translated by Google) Enthusiasm for Pa Darus, officers at the Oncology Poly 1 (Original) Semangat buat Pa Darus petugas di Poli Onkologi 1
    1 person found this review helpful πŸ‘

  • 1/5 sita prima r. 3 years ago on Google
    Malam kak tolong di tujukan ke bagian head securitynya ya..untuk satpamnya tolong di tata lg kesopanannya ke para pengunjung,menegur seperti preman tidak ada sopan santunnya.apalg kepada orang yg baru pertama datang yg tidak tahu apa2 bisa kan negur dengan sopan seperti β€œmaaf bu tdk boleh lebih dr satu pengantar β€œ ini menegur di perlakukan seperti anak kecil yg melakukan kesalahan besar” dngn nada jutek .padahal bawa pasien yg mau rawat inap lho di kursi roda dn bawa barang banyak.tolong diajarkan sopan santun ya pak.
    1 person found this review helpful πŸ‘

  • 1/5 Anita S. 3 years ago on Google
    Satpam di rs dharmais ini ga punya tata krama banget..tolong lah apa susahnya sih bilang kata β€œmaaf” kalau memang gak boleh antar pasien berdua. Harus di tatar lagi satpam2nya terutama satpam di lobby..di lobby pun gak ada tuh ucapan selamat pagi/siang/sore/malam, kami langsung ditembak aja dengan pertanyaan β€œmau kemana” Satpam di rs dharmais ini juga kurang komunikasi dan sama sekali tdk informatif.
    1 person found this review helpful πŸ‘

  • 1/5 hendar 3. 3 years ago on Google
    (Translated by Google) It's so bad that I want to have cancer surgery ... until now it hasn't been operated on ... why is it using BPJS? Or how about waiting so badly, then there is action (Original) Parah kaka saya mau di oprasi kanker..sampe sekarang belum di oprasi2..apa karna pake bpjs? Atau bagai mana.apa nunggu parah dulu.baru ada tindakan
    1 person found this review helpful πŸ‘

  • 4/5 Samuel D. 2 years ago on Google
    parking can be a bit of an issue here during busy hours. but, their service is great i guess. medical equipment and supplies, they're packed with it.
    1 person found this review helpful πŸ‘

  • 5/5 Audi K. 7 years ago on Google
    It's the Grade A national hospital for thorough comprehensive cancer care center. Visit RS Dharmais for probable cancer or tumor related health issues.

  • 2/5 Ismail F. 4 years ago on Google
    Worst hospital for bpjs holder. Had to wait 12 hrs from ugd to ward.

  • 5/5 Setyo S. 3 years ago on Google
    Good

  • 5/5 aisyah P. 5 years ago on Google
    Good service, nurse so humble and energic especially in blood bank, have a big mosque. Overall good

  • 5/5 Yusak J. 4 years ago on Google
    The biggest cancer hospital in Indonesi

  • 3/5 Guswendri 5 years ago on Google
    The Biggest Cancer Hospital in Jakarta. If you never came here before, don't hesitate to ask the information service. Planty of room but limited access. 2 different time for patient visit. 11.00 am and 17.00 pm

  • 5/5 om J. 6 years ago on Google
    Ok

  • 1/5 Michael S. 6 years ago on Google
    Service not good...i'm waiting to long very very long for lab results...very bad service...administrator sleping during work...i'm angry very very angry...

  • 5/5 Silmar R. 6 years ago on Google
    The best national cancer hospital in Indonesia.

  • 5/5 Ari P. 5 years ago on Google
    In the middle of the city

  • 5/5 MARDI S. 3 years ago on Google
    Pusat kanker nasional

  • 1/5 Steve L. 3 years ago on Google
    (Translated by Google) PECAT DIRUT DIRECTION, dharmais cancer, bad management! Those who sit in the queue chairs are mostly healthy people. The ones who are not healthy don't get a seat, squat and crawl like a bum. Please don't be seated, please prioritize the pain first to sit while queuing !!! The hospital missed its management, People seek treatment here and there !!! PLEASE DIRUT, because it doesn't work !!! (Original) PECAT DIRUT RS kangker dharmais, managment buruk !!! Yg duduk di kursi antrian kebanyakan orangΒ² sehat. Yang gak sehat gak kebagian tempat duduk, sampe jongkokΒ² dan ngemper seperti gelandangan. Tolong org sehat jgn di kasih duduk, utamakan org sakitnya dlu untuk duduk selama antri !!! Rumah sakit kelewatan ancur managment nya, Orang berobat di oper sana sini !!! PECAT DIRUT nya krn gak becus !!!

  • 4/5 Arie P. 3 years ago on Google
    (Translated by Google) The BPJS queue is long (Original) Antrian BPJS nya panjang

  • 5/5 My B. 3 years ago on Google
    (Translated by Google) The hospital with the most apheresis blood donor machines in Jakarta (Original) Rumah sakit dengan mesin donor darah apheresis terbanyak di jakarta

  • 1/5 Allecia G. 3 years ago on Google
    (Translated by Google) Good afternoon to the ranks of the central health service, please request that the service system, data system and procedure system be reviewed and not improved but made better, easier and communicative ... Very bad and difficult for patients, there is no professional way of working at this hospital. If you really can't make a better and easier service system, why not just submit it to a third party to manage the system (Original) Selamat siang kepada jajaran dinas kesehatan pusat mohon agar sistem pelayanan, sistem data serta sistem prosedur ditinjau ulang bkn ditingkatkan tapi dibuat jadi lebih baik, mudah serta komunikatif... Sangat buruk serta mempersulit pasien, tidak ada cara kerja yg profesional dirumah sakit ini. Kalau memang tidak bisa membuat sistem pelayanan yg lbh baik serta mudah kenapa tidak ditenderkan saja ke pihak ke tiga untuk mengelola sistem

  • 1/5 ade t. 3 years ago on Google
    (Translated by Google) For outpatients, the registration process is very chaotic. System error, not enough personnel to handle it. The queue became long & crowded, even though he said on a national scale hospital. (Original) Utk pasien rawat jalan, proses pendaftaran sangat2 kacau. System error, kurang personil bwt ngatasin. Antrian jadi panjang & sesak, padahal katanya RS skala nasional.

  • 3/5 Titik N. 3 years ago on Google
    (Translated by Google) For outpatient services as a whole is good, BUT very disappointing service at the pharmacy on the 1st floor, the service was not friendly, long, and not responsible .. (Original) Utk pelayanan rawat jalan secara keseluruhan sdh bagus, TETAPI yg sangat mengecewakan pelayanan di apotik lantai 1, sudah pelayanan nya tdk ramah, lama, dan tidak bertanggung jawab..

  • 5/5 Roy S. 3 years ago on Google
    (Translated by Google) DHARMAIS CANCER Hospital is the second home after bekasi. Because my wife is a doctor there. Good in patient care and support all medical devices (Original) RS KANKER DHARMAIS adalah rumah ke dua setelah bekasi. Karna istriku perobat di sana. Bagus dalam perawatan pasien dan menunjang semua alat medisnya

  • 2/5 Hage G. 3 years ago on Google
    (Translated by Google) hello rs dharmais how much is the price of stirrup in your place with your orthodontist (Original) halo rs dharmais berapa biaya pasang behel ditempat anda sama dr ortodonti anda

  • 4/5 Anugrah R. 3 years ago on Google
    (Translated by Google) the facilities are okay, the service ... (Original) fasilitasnya oke, pelayanannya...

  • 5/5 Ari S. 4 years ago on Google
    (Translated by Google) Jakarta cancer center (Original) cancer center jakarta

  • 3/5 Ilham S. 4 years ago on Google
    (Translated by Google) Crowded visitors and services are lacking please improve tolong (Original) Rame pengunjung dan pelayanan kurang tolong di perbaiki ?

  • 5/5 Kevin F. 4 years ago on Google
    (Translated by Google) Services from doctors and health workers are very good and maximum. From the first time my father's control, surgery, follow-up until death. (Original) Pelayanan dari dokter dan tenaga kesehatan sangat baik dan maksimal. Dari saat pertama kali ayah sy kontrol, operasi, periksa lanjutan hingga meninggal dunia.

  • 2/5 tiws u. 4 years ago on Google
    (Translated by Google) The service in front is not very good. (Original) Pelayanan di depan nya kurang bangettttt.

  • 2/5 Andreas S. 4 years ago on Google
    (Translated by Google) It's useless to have a phone number if it's never been picked up. Typical bad government customer service. (Original) Percuma aja ada nomor telepon kalau ga pernah diangkat. Tipikal pelayanan pelanggan pemerintah yang buruk.

  • 5/5 Kodim R. 4 years ago on Google
    (Translated by Google) Yes sometimes sometimes that is (Original) Ya kadang kadang begitu lah

  • 5/5 Titi G. 4 years ago on Google
    Helpful

  • 5/5 Ambulance24 J. 4 years ago on Google
    (Translated by Google) Good service and facilities (Original) Good pelayanan dan sarananya

  • 4/5 Emma R. 4 years ago on Google
    (Translated by Google) It has been more than a year for this hospital patient and I think a lot of improvement ... for example, the SEP printing machine has rarely errors ... so shorten the time too ... and we no longer need to give BMP / PA every time to the hospital Just giving advice ... for Oncology Poly 1 on the first floor the queue system is quite orderly because the queue number and the order of the patient's name are printed and posted on the door of the doctor's office ... so we clearly know what number we have, if there must be a priority first reasonable ... for example patients who are very weak or in a wheelchair Well on the second floor oncology for example dentists or ENT patients a lot but the patient queue number is not printed and taped to the front door ... so we guess at what time our turn will be called..suster just replied "just wait" would be left for prayer or lunch also doubtful because guess whether our queued number is near or not For hospitalization is good enough, but please concern for the skills of nurses to draw blood or insert an IV. Hopefully we are all always given health, yes .. for those who are sick, their health will be restored soon (Original) Sudah satu tahun lebih jadi pasien RS ini dan saya rasa banyak perbaikan..misalnya mesin cetak SEP sudah jarang error..jadi mempersingkat waktu juga..dan kita tidak perlu lagi beri BMP/PA setiap ke RS Hanya mau kasih saran saja..untuk Poli Onkologi 1 di lantai 1 sistem mengantri sudah lumayan tertib karena nomor antri dan urutan nama pasien di print dan ditempel di pintu ruangan dokter..jadi kita jelas tau kita nomor berapa, jika harus ada yang didahulukan masih wajar..misal pasien yg kondisi lemah sekali atau di kursi roda Nah di onkologi lantai 2 misalnya dokter gigi atau THT pasien banyak tapi nomor antri pasien tidak di print dan ditempel depan pintu..jadi kita menebak nebak jam berapa giliran kita akan dipanggil..suster hanya jawab "tunggu saja" mau ditinggal sholat atau makan siang juga ragu2 karena menebak apa nomor antri kita sudah dekat atau belum Untuk rawat inap sudah cukup baik,tapi mohon concern untuk skill suster ambil darah atau pasang infus.. Semoga kita semua selalu diberikan kesehatan ya..bagi yang sakit segera dipulihkan kesehatannya..Aamiin yra

  • 2/5 Francisca R. 4 years ago on Google
    (Translated by Google) During Friday prayer hours Friday there are no officers who replace to register for insurance, waiting from 12 until 13.30 at no time for officers to come, while the doctor's schedule cannot be delayed. Please correct a replacement officer when Friday prayer time (Original) Saat hari jumat jam sholat Jumat tidak ada petugas yg menggantikan untuk daftar asuransi, menunggu dari jam 12 sampe jam 13.30 petugas belum ada yg datang, sedangkan jadwal dokter tidak bisa diundur. Mohon diperbaiki lagi adanya petugas pengganti saat waktunya sholat jumat

  • 5/5 Patrianef D. 4 years ago on Google
    (Translated by Google) Special hospital is only for dealing with cancer (Original) RS khusus hanya untuk menangani penyakit kanker

  • 5/5 muhammad t. 4 years ago on Google
    (Translated by Google) The mosque is spacious and very comfortable for worship (Original) Masjid nya luas bersih n nyaman banget buat ibadah

  • 3/5 Believe N f. 4 years ago on Google
    Cancer hospital ? Get well soon all ??

  • 4/5 Sigit D. 4 years ago on Google
    Great facility for cancer related sickness

  • 4/5 sarimulyasari s. 4 years ago on Google
    (Translated by Google) The service is good. But please room on the 8th floor class 1 d is the same as the 7th floor. The chair to wait for the patient can be changed to the same as the 7th floor. Trimaksih (Original) Pelayanannya bagus. Tp tolong kamar yg lantai 8 kelas 1 d samakan dengan lantai 7. Kursi untuk tunggu pasiennya d ganti sama dengan yg d lantai 7. Trimaksih

  • 5/5 aris n. 4 years ago on Google
    (Translated by Google) Dharmais Cancer Hospital located on Jl Letjen S Parman Kav. 84-86 West Jakarta (Original) Rumah Sakit Kanker Dharmais yg berlokasi di Jl Letjen S Parman Kav. 84-86 Jakarta Barat

  • 5/5 Affinita Rahmania A. 4 years ago on Google
    (Translated by Google) Hospitals that do not distinguish between public and private patients. The clerk patiently explained. The key is not to ask questions. If you don't ask, it's complicated. The name is also a national referral hospital, especially the bpjs, must be patient and understand the flow of the hospital. Don't want to be served like a king. I feel the doctors here are also good, even recommending patients to use BPJS because the cost of cancer treatment is not cheap. Visiters should not come outside visiting hours because it can interfere with patient rest. Security is ready to guard the inpatient space. Please understand because chemo patients are in the inpatient room. Do not be selfish if you can't go inside. Must understand the conditions. (Original) Rumah sakit yang tidak membedakan antara pasien umum dan pribadi. Petugasnya sabar menjelaskan. Kuncinya jangan gengsi nanya. Kalau ga nanya pasti ribet sendiri. Namanya juga rumah sakit rujukan nasional, apalagi pke bpjs,harus sabar dan paham alur rumah sakitnya. Jangan maunya dilayani bagai raja. Saya ngerasa dokter disini juga baik, bahkan merekomendasikan pasien2 pakai bpjs karena biaya pengobatan kanker tidak murah. Penjenguk tidak boleh datang diluar jam besuk karena dapat mengganggu pasien istirahat. Security sigap menjaga ruang rwt inap. Mohon dimengerti karena pasien kemo di ruang rawat inap. Yg jenguk jangan egois kalau ga bisa masuk. Harus ngerti kondisinya.

  • 2/5 Reni S. 4 years ago on Google
    (Translated by Google) The security guard was asked where the location was instead pointed to the wrong place ... Hi, you security there, why don't you know you're just the parking counter guard, you know how to correct the security guard's unproductive performance (Original) Satpam di tanya tempat lokasi malah di tunjukin tempat yang salah... Hai anda keamanan disitu kenapa tdk tau sedang kan penjaga loket parkir aja tau kok untuk pihak rs benahi kinerja satpam yang tdk produktif

  • 1/5 Anton S. 4 years ago on Google
    (Translated by Google) There are many room brokers in this hospital (Original) Banyak calo ruangan di Rumah sakit ini

  • 3/5 Balleck S. 4 years ago on Google
    ?

  • 4/5 Kenzi G. 4 years ago on Google
    (Translated by Google) Hopefully with this international hospital can help people who can not afford it (Original) Semoga dengan adanya rumah sakit internasional ini bisa membantu orang-orang yg tidak mampu ya

  • 4/5 Subhan H. 4 years ago on Google
    (Translated by Google) Almost every corner becomes a memory ... Almost every day back and forth ... (Original) Hampir tiap sudutnya menjadi kenangan... Hampir tiap hari bolak balik..

  • 5/5 Jessica T. 4 years ago on Google
    (Translated by Google) Good service, private patients and BPJS are not differentiated. The room is cool and clean. Enough lighting. The officers are friendly and kind. (Original) Pelayanan baik, pasien pribadi dan BPJS tidak dibeda-bedakan. Ruangannya sejuk dan bersih. Pencahayaan cukup. Petugasnya ramah dan baik2.

  • 4/5 Zulfan I. 4 years ago on Google
    (Translated by Google) National referral hospital for cancer. (Special) medical services are quite good. The surgeon is a professional. Serving Chemotherapy and Radiation. (Original) Rumah sakit rujukan nasional untuk Kanker. Pelayanan (khusus) medis cukup baik. Dokter Bedah nya Profesional. Melayani Kemoterapi dan Radiasi.

  • 5/5 Hendra Otakan I. 4 years ago on Google
    (Translated by Google) Actually I just passed by and saw the front as seen in the photo; the matter was in June and July at the next building, the Harapan Kita National Heart Center. Well ... it could be for settlements and the atmosphere around the 2 hospitals - that is, there are a lot of detention houses, home stays, etc., for the families of the two hospital patients - as well as our atmosphere and our affairs at that time in Harapan Kita, my 5 star. (Original) Sebnrnya saya cuma lewat dan lihat bagian depannya seperti tampak dlm foto; urusan sebnrnya waktu itu Juni & Juli itu di gedung sebelahnya yaitu Pusat Jantung Nasional Harapan Kita. Nah.., tptnya utk pemukiman dan suasana sekitar 2 RS itulah -- yaitu banyak rumah2 indekosan, home stay, dlsbg, bagi keluarga pasien kedua RS itu -- serta suasana dan urusan kami waktu itu di Harapan Kita, bintang 5 saya tadi itu.

  • 1/5 Gerina W. 4 years ago on Google
    (Translated by Google) The service is not friendly, just ask for an explanation and information from the telephone but the information part of the answer is not friendly. (Original) Pelayanan kurang ramah, hanya minta penjelasan dan informasi dari telfon namun bagian informasi jawabannya tidak ramah.

  • 1/5 Tika L. 3 years ago on Google
    the security here are very rude. I understand ur authority here but please watch ur mouth! how could they spit out inappropriate words! very disappointing! so are the nurses here, so unfriendly, cynical and not informative! (every question is always directed to other people and so on)

  • 4/5 Robert H L. 3 years ago on Google
    Currently it's the main cancer desease hospital in Indonesia.

  • 5/5 ARI P. 3 years ago on Google
    Good hospital. Clean room. Cozy room. I think this is the best hospital for bpjs user. Thank you dharmais.

  • 4/5 Tots H. 3 years ago on Google
    Nice hospital for BPJS patient

  • 5/5 Ayahe R. 3 years ago on Google
    Ok

  • 5/5 zora r. 4 years ago on Google
    love the atmosphere of information at Dharmais...especially the cancer education at Poliklinik lantai 2 for free. Thank U dharmais hospital

  • 5/5 Joelia T. 3 years ago on Google
    Tingkatkan terus pelayananannya, karena rumah sakit ini adalah salah satu harapan rakyat untuk mendapatkan kesembuhan

  • 5/5 Totalitas Tampa B. 3 years ago on Google
    (Translated by Google) Rs specifically for cancer. The service is quite satisfying, it doesn't differentiate between general patients and BPJS. During the Covid 19 pandemic, visitors who will enter must screen first. Can be directly or online by downloading the RSKD Dharmais application. For poly services open from Monday to Friday. For patients from outside the region, they can board in the area around Rp. 100-200 thousand per day. Or 1.5 jt-6 jt. Depending on the facility or the distance from the hospital, it may be far, maybe cheap. (Original) Rs khusus untuk kanker. Pelayanannya cukup memuaskan tidak membedakan pasien umum dgn BPJS. Pada masa pandemi covid 19.pengunjung yg akan masuk harus skrening terlebih dulu.bisa langsung atau online dgn download aflikasi RSKD Dharmais.untuk pelayanan poli buka dr hari senen sampai jumat. Bagi pasien dr luar daerah bisa ngekost di daerah seputar rs dgn biaya 100-200rb perhari. Atau 1.5 jt-6 jt. Tergantung fasiltas atau jarak dr RS.smgkin jauh smkin murah.

  • 3/5 NONA L. 3 years ago on Google
    (Translated by Google) On lt 5 the room temperature is too cold, when contacted to the nurse or nurse it cannot change the room temperature, the cold room temperature makes it difficult for some patients and patient companions to rest, who knows there is a better policy when I write here :) (Original) Di lt 5 suhu rungan kamar terlalu dingin, ketika di hubungi ke perawat atau suster tidak bisa merubah suhu ruangan, suhu ruangan yg dingin membuat beberapa pasien dan pendamping pasien susah untuk beristirahat, siapa tau ada kebijakan yg lebih baik saat saya menulis di sini :)

  • 1/5 The Light S. 3 years ago on Google
    (Translated by Google) Super slow. Even though there are results, we just have to take it, but the officers even tell us to wait and it is not clear what to do. Queuing for a long wasting time is useless. So bad, even though I paid too. (Original) Lelet super. Padahal sudah ada hasil, tinggal diambil, tapi petugasnya malah suruh tunggu dan gak jelas ngapain. Antri lama wasting time gak guna gitu loh. Payah ah, padahal bayar juga.

  • 5/5 amelia tias h. 3 years ago on Google
    (Translated by Google) Clean and spacious hospital, good doctors and accountable πŸ˜‡ (Original) Rumah sakit yang luas dan bersih, dokter2 yang baik dan akuntableee πŸ˜‡

  • 5/5 suha z. 3 years ago on Google
    (Translated by Google) Been here early 2020 (Original) Pernah kesini awal 2020

  • 2/5 hendri a. 3 years ago on Google
    (Translated by Google) service is not maximal when there are problems. (Original) pelayanan kurang maximal ketikabada kendala.

  • 5/5 Gus P. 3 years ago on Google
    (Translated by Google) God (Original) Gud

  • 4/5 Aa C. 3 years ago on Google
    (Translated by Google) quite crowded and lots of visitors (Original) cukup ramai dan bnyak pengunjung nya

  • 4/5 henni s. 3 years ago on Google
    (Translated by Google) Thank you for the service ... hopefully in the future it can be even better. (Original) Terimakasih layanannya... semoga kedepannya bisa lebih baik lagi.

  • 4/5 u 2. 3 years ago on Google
    (Translated by Google) It's quite solid and the funeral home service is pretty good (Original) Cukup padat dan pelayanan rumah dukanya cukup bagus

  • 5/5 juhaery b. 3 years ago on Google
    (Translated by Google) The parking door is not deep ... Because if there is a family group that comes with several cars it becomes jammed because it is stuck with the S. Parman highway ... The place is okay, parking is spacious and security is also friendly ... Okay service. visit my friend who is after cancer surgery hopefully he will get well soon ... (Original) Pintu parkir kurang kedlm... Sebab klo ada rombongan keluarga yg datang dgn beberapa mobil jadi macet krn mepet dgn jln raya S.Parman... Tempatnya oke parkir luas dan scurity juga ramah... Pelayanan oke. jenguk temen yang abis operasi kanker smoga lekas sembuh...

  • 5/5 Lily K. 2 years ago on Google
    Very good integrated system from making doctor appointments, in hospital experience, the staffs are helpful.

  • 5/5 Andhara D. 3 years ago on Google
    all of apheresis blood donors are coming to this hospital...free parking for the donor and get parking lot at infront of the lobby (booking parking lot is a must via WA group of Apheresis Blood Donor)...nice guy who helps you at the car park...

  • 5/5 Yaman Y. 2 years ago on Google
    My Wife has been in and out at this Hospital, the service, euipments, procedure and Docters very helpfull and professional, so why should you go to Singapore or Malaysia for cancer treatment if we can have it in Dharmais Hospital Jakarta.

  • 4/5 Rifan C. 1 year ago on Google
    It is the best building in the area, 30 years ago. Difficult to find place to park. Lobby very crowded

  • 4/5 alinda b. 1 year ago on Google
    Parkir so bad.. hospital oke.. restroom bad..

  • 3/5 Ar K. 11 months ago on Google
    As an nationally escalated hospital specialized for cancer, it is very crowded by patient and its management needs more improvement.

  • 1/5 Claudine B. 1 year ago on Google β€’ 2 reviews
    We made an appointment 1 month in advance for a Pet Scan. On arrival at 8am, checked in and paid for the procedure in Full. We have niw been waiting over 4 hours for this scan only to be told 1 hour ago that they have a problem with the injection, we will now have to wait a further 2 to 3 hours. Not happy that we need to walk up and down looking for someone/staff to give us answers. This is very frustrating, 4 hours waiting after paying in full, and we still do not know what is going o
    7 people found this review helpful πŸ‘


Similar Medical centers nearby

Last updated:
()