Optika Anda Mall of Split image

Optika Anda Mall of Split

Eye care center Optician Optometrist Sunglasses store Ophthalmology clinic

😠 I am 53 years old and I have never experienced such bad and unprofessional behavior in my life! First, your employee refused to do the examination because I brought a year-old report. I mentioned that maybe the diopter had been changed, but she ignored it. Otherwise not interested in the work she do... People often mention glasses,


Address

Josipa Jovića 93 I.kat, 21000, Split, Croatia

Website

optika-anda.com

Contact

+385 21 817 063

Rating on Google Maps

4.20 (86 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9 am to 9 pm
  • Sunday: Closed
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm
  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ante r. 1 year ago on Google
    (Translated by Google) Very inconvenient place to sell sunglasses. To try them on in the sun, you have to pay for them to leave the building, and once you buy them, you can only exchange them. Very rude business practice. (Original) Jako nezgodno mjesto za prodaju sunčanih naočala. Za probat ih na suncu moraš ih platit za izac iz zgrade a jednom kad ih kupis samo ih mozes zamjenit. Jako bezobrazna trgovacka praksa.
    2 people found this review helpful 👍

  • 5/5 Ti P. 2 years ago on Google • 139 reviews
    I had great experiance with Zorislava (Zore) she helped me choose the amazing sunglasses that I didn't even plan to Buy :))(cause I find IT really difficult to find the right frame that fits my face) will definitly be back with my Boyfriend! Thanks you so much!

  • 1/5 Silvija B. 1 year ago on Google
    Postavljena totalno kriva dioptrija, te sam vratila naočale gdje je uz ispriku ponovo pregled napravljen i korigiran za ni manje ni više nego sa 3.75 na 2.50. Nerazumijem kako naočale koje sam trebala imati za 7 dana evo mjesec čekam. Totalno nestručno osoblje.Bitno da je sve naplaćeno.Užas.
    1 person found this review helpful 👍

  • 5/5 Marija P. 4 months ago on Google • 24 reviews
    For many years, I have been a satisfied user of all services at Anda Optics, from eye examinations to the use of dioptric glasses and lenses. The staff is friendly, professional, professional, available😊 Kudos to the whole team👌☺👍 Definitely the best🔝🤩🔝

  • 5/5 Ante O. 2 years ago on Google • 23 reviews
    Very friendly and helpful staff, the morning shift today, 13.02.2020. helped me choose and assisted in nay way possible. Since it was my first time buying there I was very satisfied.

  • 1/5 Bruno L. 2 months ago on Google • 11 reviews New
    The workers were totally uninterested, and when asked if there was a possibility that a certain model of glasses would cost less, they said NO.. our mistake is that we did not enter their web shop and saw that the same glasses were €50 cheaper on the web shop.. the next day we return the product if do they accept returns at all, horrible!

  • 5/5 Mircea A. 3 years ago on Google • 5 reviews
    Very satisfied with the service and kindness of the staff. Helped me in every way, from choosing the right pair of glasses to the lenses I should get. The eye exam was also excelent, professional, with good equipment. Waiting now for their call to pick up my finished glasses.

  • 2/5 Edi �. 3 months ago on Google • 3 reviews New
    Terribly incompetent. I got two different glasses, but both eyes have the same dioptre. Waste of time and money. Avoid them in a wide arc. However, after almost 2 weeks of waiting, I got a full refund. So still two stars.

  • 5/5 Marina I. 1 year ago on Google
    (Translated by Google) Employee Iva should be praised. Very patient, kind, smiling and professional Thank you, Iva (Original) Treba pohvaliti djelatnicu Ivu. Vrlo strpljiva,ljubazna ,nasmijesena i profesionalna Hvala Iva

  • 5/5 Martina K. 1 year ago on Google
    (Translated by Google) All praise for the lower branch in the mall! Most dear and good optometrist Ivana Vidulin and the rest of the team. I am very satisfied with the service and the glasses! All recommendations. (Original) Sve pohvale za donju poslovnicu u malla! Najviše dragoj i dobroj optometristici Ivani Vidulin te ostatku tima. Prezadovoljna sam uslugom i naocalama! Sve preporuke.

  • 1/5 Kiki K. 1 year ago on Google
    (Translated by Google) After 7 months, the glass completely peeled off The glasses are not original and they did not want to accept them back. My advice, don't buy from this place (Original) Nakon 7 mjeseci se stakla skroz ogulila Naočale nisu originalne te mi ih nisu htjeli prihvatiti nazad. Moj savjet,ne kupujte na ovome mjestu

  • 5/5 Klaudija K. 1 year ago on Google
    Nosim naocale za vid i imam nekoliko modela okvira od kojih naravno imam omiljeni kojeg nosim najcesce. Medjutim, duze vrijeme sam bila nezadovoljna jer su mi izgledale nekako krivo. Pokusavala sam ih ispraviti kod nekoliko optika medjutim nitko nije uspio rijesiti problem. Do sinoc u Optika Anda u prizemlju Mall of Split, genijalni Krešo je odmah primijetio u cemu je problem i nije odustajao dok ih nije poslozio kako treba, trebalo mu je tri kratka poteza i moj omiljeni okvir je sada savrsen. Svaka cast Krešo, uljepsali ste mi dan/tjedan.....Kolegice Jelena i Ana su odlicne, trio fantastiko nas je pocastio velikom dozom ljubaznosti, pod dojmom smo. Vidimo se opet sigurno i hvala punoooo jos jednom.

  • 5/5 Petra K. 10 months ago on Google
    Obavljen specijalistički pregled kod dr.Tanje na 1.katu centra.Malo je reći da sam oduševljena s doktoricom.Toliko temeljita,strpljiva i draga..Divno iskustvo kao i ostali djelatnici. :)

  • 5/5 Goran B. 1 year ago on Google
    Doktorica savršena,osoblje jako ljubazno.Imam čekat par dana na naočale,sad dan manje više svejedno je.Jako ugodno 😊

  • 1/5 Antonela U. 1 year ago on Google
    (Translated by Google) They sell a spray that destroys the lenses of the glasses and the camera on the mobile phone, and supposedly it is for cleaning everything. They do not respond to complaints. I don't expect them to offer me some sort of clever solution, but an apology would be fine. (Original) Prodaju sprej koji uništava leće na naočalama i kameru na mobitelu, a navodno je za ciscenje svega. Na prigovore ne odgovaraju. Ne očekujem da mi ponude nekakvo pametno rješenje, ali isprika bi bila u redu.

  • 1/5 Branka V. 7 months ago on Google • 2 reviews
    I am 53 years old and I have never experienced such bad and unprofessional behavior in my life! First, your employee refused to do the examination because I brought a year-old report. I mentioned that maybe the diopter had been changed, but she ignored it. Otherwise not interested in the work she does. Furthermore, I waited for the glasses for 9 days and after contacting your employees through Messinger, I finally managed to get a call that they were ready. When I came to pick them up, they gave them to me in a bag and they said, 'Here you go, goodbye'. So I said, I have to try the glasses on. When I put them on, everything was blurry and not clear to me, and I told that to your employees, who they assured me that the glasses were fine and that I had to get used to them.. Only at my insistence, they took the trouble to check everything and admitted that the glasses were made incorrectly. And I have to wait another 15 to 20 days!!!! And their fault, me without glasses! I asked for a refund, so they instructed me to write imal, ask for this and that! Terrible and the bottom of the bottom.. I have never experienced such unprofessionalism anywhere! Mall ground floor!
    3 people found this review helpful 👍

  • 5/5 Jadranka Z. 2 months ago on Google • 1 review New
    On behalf of my mother, Dr. Males, and the entire staff, I would like to thank you for the cordial and professional examination, thank you from the bottom of my heart, and all the best in your further work.
    1 person found this review helpful 👍

  • 5/5 Jasmina W. 2 years ago on Google • 1 review
    The people there were super nice, spoke English, were competent and patient. Didn't take long at all to get the job done! Excellent service!

  • 5/5 marina m. 3 months ago on Google • 2 reviews New
    Kudos to the wonderful doctor Tanja at Anda Optics in the center of Mall of Split. Also kudos to the kind and patient staff in choosing glasses.


Call +385 21 817 063 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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