Brittany was amazing at giving my massage. I went in not being able to move my back and hardly breathe to feeling a great deal of relief. I highly recommend her.

I have seen many good therapists at Massage Envy over the years. Most recently Jim and Brittany have been very helpful. But the person I really want to recognize in this review is your front desk staff member, Malia. It is not often in this day and age that I experience truly exceptional customer service — anywhere. Malia is consistently friendly and positive. She has shown herself to be an empathetic and supportive problem solver when there is ever anything amiss or confusing as to account issues. She has incredible follow through and is a skilled communicator. She goes the extra mile, jumping up from her seat to open doors for customers — even after I’ve told her that such isn’t necessary. I find myself looking forward to our brief interactions. I recognize that I have been guilty of engaging with service team members in ways that almost render them invisible — moving through my day with the internal checklist and not always taking the time to truly SEE the people that are helping me. Malia’s presence and full engagement in her job and with each client makes it impossible not to see her. I hope that she is equally seen and valued by those writing her paycheck and doing her performance reviews. This is an employee that you don’t want to lose!

Steven was awesome! He used just the right amount of pressure and worked out all my knots! He was very friendly but not super chatty, which I love. Allowed me to just relax and enjoy my “me time”. Will definitely go see him again!

I am happy to share my 5-star review for Massage Envy Spokane! I recently had the pleasure of visiting this location and I must say, it exceeded all of my expectations. First and foremost, I had an amazing experience with my therapist Brittany. She is truly a gifted masseuse who knows how to work out all of the knots and tension in my muscles. She was attentive, professional, and made sure I was comfortable throughout the entire session. In addition to the outstanding service provided by Brittany, I was also impressed by the overall cleanliness and calming atmosphere of the location. The moment I walked in, I felt a sense of serenity and calmness. Compared to other massage options in the Spokane area, Massage Envy offers incredible value for the quality of service received. Overall, I highly recommend Massage Envy Spokane to anyone looking for a top-notch massage experience. With talented therapists like Brittany, a serene atmosphere, and affordable prices, you really can't go wrong.

They are great with my difficult schedule, very understanding of changes. Jim and Stephen are both excellent with the deep tissue massage I need for my neck and back. Wasn't super comfortable with male therapists before seeing them, but now I am. Everyone there is very friendly and the facility is very clean and comfortable.

Jim gives the best massages. He finds all the spots that need work. I get headaches a lot and he has been able to relieve them every time. I have had a lot of massages all over the world and I would rate him in the top 10% of massage therapists!

However I had no interaction with someone by the name of James. My massage therapist is Jim. He is professional and he understands anatomy of the body and he provides excellent therapy.

She was awesome! I just started Golfing and I came in with really tight muscles. She didn't complain about the extra work for her and I felt much betteral sfterwards! Conversation was fun and robust too! She's a 5 star lady

Brittany is a very knowledgeable therapist. She asks intuitive questions to help guide the treatment plan. She has a wealth of knowledge and experience that ensures a successful treatment. She is also very personable and easy to talk to when wanted.

Jim was all around professional in his work and extremely good at it. He is very informative and is always careful to make your visit completely to your satisfaction. I couldn't have asked for better !

Malia at the front desk is friendly, professional and efficient. She does a great job booking my appointments, and checking me in and out. She has fantastic customer service skills.

Best massage! James (Jim) has been my favorite therapist since starting massage envy! I’m so thankful for him, he has helped me a lot!

Jim is great! Saw him regularly for about 9 months, and left feeling relaxed and much better each and every time! You should definitely make a stop in and see Jim ASAP!