1/5 SJ 2 years ago on Google
When
this
new
location
first
opened,
everything
was
great
including
food
and
service.
We’re
members
and
were
frequenting
this
place
regularly.
However,
our
dining
experience
in
November
was
awful.
We
waited
a
very
long
time
before
our
order
was
taken,
then
had
to
remind
the
server
about
our
drinks
that
we’ve
been
waiting
on
for
at
least
20
minutes…
food
took
much
longer,it
must
have
been
45
minutes
at
least
before
we
were
served
our
food.
I
ordered
my
regular
favorite
D6
dinner
combo,
only
to
be
absolutely
disgusted
by
the
Mongolian
Beef.
It
was
literally
inedible,
and
tasted
like
someone
soaked
it
in
vinegar.
They
remade
my
order
but
it
was
still
gross,
just
less
vinegary.
Our
kids
complained
their
Pad
Thai
was
also
terrible
and
had
no
flavor.
We
were
very
shocked
at
the
drastic
change
in
service
and
food
quality.
We
stopped
going
there
for
about
2
months
because
it
was
such
an
aversive
experience.
We
tried
again
tonight
and
service
was
terrible
again.
The
server
came
to
take
our
drink
orders,
then
left
with
our
menus.
We
expected
her
to
be
back
in
5
minutes
or
so
but
she
did
not
show
up
for
a
while.
We
sent
the
kids
to
the
hostess
to
request
for
menus
again.
We
were
left
there
sitting
for
20
minutes
waiting
for
our
drinks
and
for
our
orders
to
be
taken.
Food
was
thankfully
not
awful
this
time
but
we
did
have
to
wait
for
nearly
an
hour
for
our
food
to
be
ready.
The
food
was
not
as
good
as
it
used
to
be,
but
at
least
it
was
edible
this
time.
The
restaurant
was
half
empty,
they
were
not
busy
but
server
seemed
to
be
unavailable
and
nowhere
to
be
found
unless
she
had
to
bring
food
out
or
hand
us
our
$100+
bill.
$100+
for
our
dinner
with
that
level
of
service
is
cow
dung
level
VERY
DISAPPOINTED.
This
place
has
gone
downhill.
Food
quality
is
mediocre
when
it’s
not
inedible,
and
service
is
terrible
now.
It’s
as
if
they
can’t
hire
or
train
quality
service
staff
anymore.
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