4/5 Chris 7 months ago on Google
Overall
I
enjoyed
my
visit
but
have
deducted
a
star
because
of
the
really
poor
service
being
provided
in
the
cafe.
See
below
The
museum
is
free
of
charge
which
is
absolutely
great
given
what's
on
offer.
Parking
outside
is
pay
and
display
and
nothing
to
do
with
the
museum.
I've
come
across
better
payment
systems
but
it
was
ok.
Once
inside
we
paid
extra
to
watch
a
live
glass
blowing
demonstration
-
check
the
prices
on
the
website.
This
was
excellent
and
well
worth
the
money.
The
live
commentary
by
the
staff
member
was
fun
and
informative.
It
being
the
school
holidays
there
were
quite
a
few
young
children/teenagers
there
and
they
were
as
fascinated
by
the
process
as
the
more
mature
visitors.
The
session
ended
up
with
a
lively
question
and
answer
session.
As
well
as
the
galleries
inside,
it's
worth
crossing
the
bridge
across
the
canal
to
visit
the
Victorian
Furnace
and
Underground
Tunnels.
So,
a
really
positive
experience
so
far
but
spoiled
by
our
experience
in
the
cafe.
We'd
travelled
an
hour
or
so
to
get
there.
I'd
read
about
the
cafe
and
always
enjoy
a
nice
coffee/cake
in
a
museum
cafe;
and
after
an
hour
and
a
half
enjoying
the
the
museum
we
headed
off
for
a
brew
and
a
bite
to
eat.
It
was
the
sort
of
experience
one
unfortunately
experiences
increasingly
in
England
nowadays.
It
didn't
seem
particularly
busy
but
there
were
several
tables
which
hadn't
been
cleared
and
while
we
tried
to
find
somewhere
to
sit
a
rather
hassled
member
of
staff
approached
us
and
told
us
we'd
have
to
wait
40
minutes
for
anything
we
ordered.
I
found
it
hard
to
understand
why
but
I
can
only
guess
they
were
understaffed.
To
be
fair,
a
visitor
I
spoke
to
on
the
way
in
told
me
the
cafe
was
great,
she'd
been
a
few
times,
so
perhaps
we
were
just
unlucky.
We
spoke
to
a
volunteer
and
explained
that
we
needed
somewhere
to
eat
and
they
suggested
trying
the
cafe
in
St
Helens
Market
just
across
the
road.
So
we
went
there
instead.
And
were
served
immediately,
a
hot
lunch
arriving
at
our
table
shortly
after.
It's
a
shame
but
it
didn't
spoil
our
overall
enjoyment
of
our
visit
to
the
museum
and
I'll
keep
an
eye
out
for
new
exhibitions
here.